B01 - Attachment 0001 - PWS Gage Calibration 26FEB2026.pdf
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- Attached to
- GAGE LAB CALIBRATION SERVICES & REPAIRS Federal contract opportunity
- Solicitation number
- W519TC-26-Q-CALI
About this file
This is a Performance Work Statement (PWS) for the Crane Army Ammunition Activity (CAAA) 2026 New Calibration Contract, effective 26 February 2026. The Government requires an ISO/IEC 17025-accredited calibration laboratory to calibrate approximately 3,500 gages annually (3,000-3,300 on a yearly basis and 150 on a bi-annual basis), including Dimensional, Electrical, Mechanical, Mass, Force, and Weighing Gages, as well as Test, Measuring and Diagnostic Equipment (TMDE). All calibration must be traceable to NIST standards and performed in direct support of ammunition manufacturing operations. The contract period is five years in one-year increments following award, with a base year and one option year specified.
The contractor must execute weekly pick-up and delivery services on Thursdays (unless otherwise approved), with arrival at CAAA restricted to Monday-Thursday, 6:30 a.m. to 4:30 p.m. EST, excluding federal holidays. Monthly on-site calibrations are required, preferably on the third Thursday of each month. All gages must be calibrated within a one-week turnaround time, except on-site calibrations. The contractor shall provide ISO/IEC 17025-accredited calibration certificates electronically within five business days of delivery and maintain a dedicated website for certificate access. Smudge-proof calibration stickers with protective covers must be provided for each item. The contractor must apply for a one-year DBIDS base access card at its own expense, maintain current accreditation documentation on file, provide plastic shipping containers with lids, respond to emergency requests within 24-48 hours, immediately communicate failed calibrations to the Contracting Officer, and submit monthly invoices in WAWF. Security requirements include AT Level I training completion within 30 calendar days, background checks, iWATCH training completion at least three working days prior to site access, and compliance with facility access restrictions. Additional safety briefings are required for work in buildings containing explosives, and contractors must wear all required personal protective equipment and follow restrictions on electronic devices, flame-producing items, and food/beverages in facility buildings.
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PERFORMANCE WORK STATEMENT
CRANE ARMY AMMUNITION ACTIVITY - 2026 CAAA NEW CALIBRATION
CONTRACT
26 February 2026
1.0 DESCRIPTION OF REQUIREMENT: CAAA has the need to have a contract wrote to have 3500 gages (which 3000-3300) calibrated on a yearly basis and
(150) that need calibrated on a bi-annual basis. The Government requires an Accredited Calibration Laboratory to ISO/IEC 17025 to calibrate its Dimensional, Electrical, Mechanical, Mass, Force, and Weighing Gages, Test, Measuring and Diagnostic Equipment (TMDE). These calibration services will be in direct support of production and manufacturing of ammunition products.
2.0 OBJECTIVE: A key mission of the Gage Lab at CAAA is to provide calibrated gages/TMDE to our many production facilities that manufacture ammunition products. CAAA does not have an accredited calibration laboratory onsite. CAAA contracts this service out. The objective of this PWS is to obtain a contract to provide calibration service as described in this PWS to support our CAAA Gage Lab. Calibration of gages/TMDE by an ISO/IEC 17025:2005 accredited lab is required by JMC Quality Statement of Requirements (SOR) and JMC Command Policy Memorandum (CPM 702-01) for the manufacture of ammunition products.
3.0 DELIVERY SCHEDULE.
3.1 Required delivery date. Services must be delivered as follows:
3.1.1 Base year: See scheduled dates on contract
3.1.2 Option Year 1: See scheduled dates on contract
3.1.3 Service Delivery Terms: Additional delivery information. The schedule for calibration is controlled by the calibration due dates of the Test & Measuring Equipment. The contractor shall pick up items that are due for calibration on Thursdays unless written acceptance of a different day has been accepted by the COR. This request must be made no later than 24 hours before the expected calibration. On this same day, delivery of items one day per week (preferably Thursdays) as well as deliver items that were calibrated from the previous week’s “pick up”. The contractor shall come in and calibrate items “in place” once a month (preferably the third Thursday of each month). The Activity’s Calibration Coordinator does not need to make a request for normal weekly pick-up/delivery, this service is done automatically per the agreed upon delivery schedule.
Notification and scheduling confirmation shall be coordinated by calling 812-854-2791 (primary) or 812-854-2907 (alternate).
Delivery/Pick up shall be scheduled to ensure contractor arrival at
CAAA only Monday-Thursday (excluding federal holidays) between the hours of 6:30 a.m. to 4:30 p.m. EST. Friday’s are not acceptable.
3.1.4 PERIOD OF PERFORMANCE. Within 14 days from notice of award, the company will be required to contact the Activity’s Calibration Coordinator or Calibration Assistant to coordinate a kickoff meeting to be held virtually or in person to ensure that everyone is aware of the requirements for the Calibration Services. At this initial kickoff meeting both the Government and the Contractor will jointly review the Gage Item Matrix to establish final nomenclature. Period of Performance is for five (5) years in one-year increments after the date of award Prior to the start of the option year, a joint meeting will be held between the Government and the Contractor to review the Gage Item Matrix and confirm understanding of all items.
4.0 PLACE OF PERFORMANCE. All small items are to be picked up and delivered to the following location:
W53W9L Crane Army Ammunition Activity Building 3308, Gage Lab 300 Highway 361 Crane IN 47522-5001
5.0 FACILITY ACCESS. The contractor will be granted access to the physical location identified in section 4.0. If the gages are located in other building locations other than the gage lab Building 3308, then the Activity’s Calibration Coordinator or Calibration Assistant shall escort the contractor to those building locations. The Activity’s Calibration Coordinator or Calibration Assistant will remain with the contractor until work is completed. Access will be limited to the hours of 7:00 a.m. to 3:30 p.m. EST Monday-Thursday (excluding federal holidays). Fridays are not acceptable An appointment will need to be scheduled no later than 24 hours prior to accessing the facility. This will ensure someone from Crane Army Ammunition Activity is available to meet with the contractor while the work is completed.
6.0 CALIBRATION SERVICE. The contractor shall provide calibration service to Crane Army Ammunition Activity in compliance with ISO 17025. All Gages/TMDE are to be calibrated to NIST Standards per ISO 17025. Site visits are to be scheduled for items that are best calibrated in place (ex: If an instrument is too large to transfer (ovens, scales) or requires the calibration procedure to be performed in place (pressure transmitters, scales) to avoid production disruption or is best calibrated in the environment/building it is installed in, then these items are best calibrated in place. The vast majority items requiring in place calibration are scales and oven recorders.
6.1 An accredited, endorsed calibration certificate shall be provided for each item calibrated and shall include the following information at a minimum:
6.1.1 A title (e.g. “Calibration Certificate”);
6.1.2 The name and address of the laboratory and the location where the calibrations were carried out, if different from the address of the laboratory;
6.1.3 Unique identification of the calibration certificate (such as the serial number);
6.1.4 Inclusion on each page an identification in order to ensure that the page is recognized as a part of the calibration certificate (i.e. page 1 of 3), and a clear identification of the end of the calibration certificate;
6.1.5 The name and address of the customer (Crane Army Ammunition Activity);
6.1.6 Identification of the method used;
6.1.7 A description of, the condition of, and unambiguous identification of the item(s) tested or calibrated;
6.1.8 The date of receipt of the calibration item and the date of performance of the calibration;
6.1.9 Reference to the sampling plan and procedures used by the laboratory or other bodies where these are relevant to the validity or application of the results;
6.1.10 The calibration results with, where appropriate, the units of measurement;
6.1.11 The name, function and signature or equivalent identification of those authorizing the calibration certificate;
6.1.12 A statement to the effect that the results relate only to the items calibrated;
6.1.13 The conditions (e.g. environmental) under which the calibrations were made that have an influence on the measurement results;
6.1.14 In cases of adjustment or repair of an instrument, the before and after results adjustment, are to be reported;
6.1.15 The uncertainty of measurement (and/or statement of compliance with a specification).
6.1.16 All certificates will be traceable to the NIST and have a statement certifying the instrument was calibrated in accordance to procedures traceable to the National Institute of Standards and Technology NIST and call out the NIST traceable numbers and gages that apply.
6.2 Contractor shall provide a calibration sticker/label for each item calibrated item that indicates the gage ID, the date calibrated, and the date due for the next calibration. The sticker/label shall be smudge proof (because CAAA uses solvents in our processes and around our gages which will wipe off ink). Stickers/labels shall have a protective cover to ensure information remains legible.
6.3 Contractor shall be able to respond to unforeseen, urgent requirements in a timely manner (pick up at Crane, calibrate, and return items to Crane within
24-48 hours.) This time frame includes conditioning of the gage, calibration of the gage and returning the gage to CAAA. These are extremely rare occurrences. Only special emergencies may require overnight shipping to and from contractor’s address. Crane Army Ammunition Activity can also drop off or pick up TMDE from the contractor in emergency situations.
6.4 Should an instrument fail calibration, contractor will document what is wrong with the instrument and if it is able to be adjusted/repaired. Item will then be sent back to CAAA for adjustment/repair by CAAA personnel. If gage is not able to be adjusted at CAAA, a quote to have it adjusted/repaired will be requested by CAAA and covered under this contract. Once item is adjusted/repaired, item will be sent back to contractor for re-calibration.
6.5 The Contractor shall notify the Contracting Officer of any repair, and or repair parts needed to repair the gages, equipment, and related components. The Contractor shall get approval from the Contracting Officer prior to ordering and installing the repair parts.
6.6 Charges for failed calibration shall only apply to items that have undergone the calibration process and were found to be out of tolerance. If an item is determined to be uncalibratable upon receipt, it will not be subject to standard calibration fees as found in the pricing/ item matrix that will be included as an attachment to the award
7.0 SPECIFIC TASKS: Tasks to be performed by the Contractor shall include:
7.1 Contractor shall apply for a 1-year DBIDS (Base Access Card) at contractor’s expense. If the need to coordinate a visitor pass is necessary, coordination shall occur through the Calibration Coordinator or Calibration Assistant as far in advance as possible, at minimum 7 days unless an emergency situation.
7.2 Contractors shall provide a copy of all accreditations, as well as anytime that the accreditation is updated. CAAA needs an updated copy of all accreditations on file at all times.
7.3 Contractor must provide shipping containers, baskets, or totes for pickup of gages, must be plastic and have a lid; cardboard boxes are not approved containers. CAAA will provide packing material for transportation to contractor facility, contractor will provide proper packing for return to CAAA.
7.4 Pickup and delivery of gages on a weekly basis (preferably Thursdays). If a gage is found to be broken or damaged in transit to contractor facility, the contractor shall immediately notify CAAA Calibration Coordinator or Calibration Assistant upon discovery. Failure to do so will result in CAAA holding contractor accountable for damages.
7.5 Calibrate all gages/TMDE submitted by the Activity’s Calibration Coordinator or Calibration Assistant within a one (1) week turnaround time, except on-site calibrations. If a gage/TMDE takes longer, contractor will submit in writing an email explaining the reason for the delay and provide estimated completion date. This includes but not limited to: needing drawings, tolerance information, or if the contractor is unable to perform the calibration due to lack of equipment, personnel, or process.
7.6 Provide Calibration Certificate electronically through email for each item calibrated or found out of tolerance at the time of delivery or within five (5) business days after on-site calibration. Additionally, the calibration certificates shall be available through a dedicated website for easy reference.
7.7 Provide smudge proof calibration sticker/label for each item calibrated, at the time of delivery.
7.8 Provide the ability to apply rubber coating to all applicable gage surfaces.
7.9 Immediately communicate with Activity Calibration Coordinator/Contracting
Officer when gages fail calibration or are in need of repair/adjustment for approval to repair/adjust/recalibrate. Contractor should have the ability to repair or adjust gages onsite. If gages are sent back to CAAA, “Out Of Tolerance” or unable to be calibrated, then they will be segregated and marked for easy identification upon return.
7.10 Calibration services shall only be performed on gages whose serial numbers are explicitly listed on the accompanying shipper document. Any gages shipped without a corresponding serial number on the shipper document shall not be calibrated. This requirement is established to ensure accurate tracking and verification of equipment throughout the calibration process.
7.11 Invoices shall not include charges for items that were sent for calibration but could not be calibrated due to their condition. If an item is determined to be uncalibratable upon receipt, it will not be subject to standard calibration fees. This policy ensures transparency in billing and prevents charges for items that were unable to undergo the calibration process.
7.12 Coordinate site visits to calibrate items that are best calibrated in place and on-site (scales, ovens, pressure gages, currently in use) on a monthly basis (preferably on the third Thursday of each month). (Note: from time to time, it may take two days on-site to get through all of the on-site calibrations.)
7.13 Submit one (1) invoice in WAWF at the beginning of each month (within five business days of the start of the month) for all items calibrated, including any approved repairs, adjustments, & recalibrations, within that month after the services have been rendered).
8.0 NOTICE REGARDING LATE DELIVERY
8.1 The contractor shall notify the Activity’s Calibration Coordinator, or Calibration Assistant, as soon as it becomes apparent to the contractor, that a scheduled pickup/delivery or on-site calibration service will be late.
CAAA will provide the contractor with a form to submit to the Activity’s
Calibration Coordinator, or Calibration Assistant and to the Contracting Officer Representative (COR) as to why this pickup/delivery/onsite will be delayed. The contractor shall include in the notification the rationale for late delivery of service, the expected date for the new delivery service, and request for any additional information.
8.2 The Contracting Officer (with input from the Calibration Coordinator) will review the new schedule and provide guidance to the contractor. Such notification in no way limits the Government's right to any and all rights and remedies up to and including termination.
9.0 PERSONNEL
9.1 The Contractor shall provide personnel with the necessary level of expertise to support the task activities and requirements in this PWS.
The contractor shall provide a single point of contact that shall serve as the Service Manager for the life of the Contract.
9.2 All correspondence between Service Manager and Gage Lab personnel will be accomplished in a timely manner. All correspondence during normal work week schedule will be made within 24 hours.
Correspondence on or after Thursday will NOT be responded to until the following Monday. CAAA normal operating work week is Monday thru Thursday, 6:30 AM until 5:00 PM.
9.3 The contractor shall ensure that all contractor personnel meet the physical requirement to perform the function(s) and task(s) to which they are assigned. This may include walking long distances into and throughout a building, carrying heavy items for a long distance into and throughout the building, walking and carrying items into buildings using stairs (no elevators available), lifting loaded totes in and out of the delivery vehicle (totes should weigh no more than 50-70 lbs. a piece according to size of the tubs).
9.4 Personal wireless medical devices (e.g. hearing aids, body monitors, insulin/chemo pumps, and artificial limb controls) which can automatically transmit RF energy without operator action must be disabled and if possible left in vehicle or building office.
10.0 QUALITY ASSURANCE AND MONITORING OF DELIVERABLES
All work under this contract shall be monitored by the Contracting Officer, and Primary and Alternate Contracting Officer Representative (COR). The Activity Calibration Coordinator will act as the primary technical representative of the Government. Final inspection and acceptance of all calibration work performed, calibration certificates, and invoices shall be performed by the Primary and Alternate CORs. The Primary and Alternate CORs will formally assess the level of contractor performance and ascribing the extent to which acceptable performance levels have been met.
11.0 GENERAL ACCEPTANCE CRITERIA
General quality measures as set forth below shall be applied to each deliverable received from the contractor under this PWS.
11.1 Accuracy - Deliverables shall be accurate in presentation, technical content, and adherence to accepted elements of style. Any/All Calibration Certificates and WAWF Invoices shall be accurate. Inaccurate Calibration Certificates and WAWF invoices will be rejected and shall be fixed by the contractor prior to resubmission.
11.2 Clarity - Deliverables shall be clear and concise. Any/All Calibration Certificates and WAWF Invoices shall be easy to understand and be relevant to the PWS.
11.3 Consistency to Requirements - All work products must satisfy the requirements of this PWS.
11.4 Timeliness - Deliverables shall be submitted on or before the due date specified in this statement of work or as described in specific tasks or submitted in accordance with a later scheduled date determined by or approved by the Government.
12.0 SECURITY CONSIDERATIONS
12.1 AT Level I training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date of incorporation of this requirement into the contract whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, at least 30 working days prior to coming onsite. AT Level I awareness training is available at the following website: http://jko.jten.mil.
12.2 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area.
Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements http://jko.jten.mil/
(CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
12.3 For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014- 05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.
12.4 iWATCH Training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed by all Contractor employees coming onsite not less than 3 working days prior to coming onsite.
13.0 ADDITIONAL SAFETY INFORMATION
13.1 The Contractor is advised that they will at times be working inside of buildings that contain explosives. CAAA will mitigate the risk to the Contractor by ensuring explosives remain outside of the immediate area where the contractor is working. Explosive items will be kept as far as reasonably possible away from the Contractor while maintenance/repair work is being performed.
13.2 The Contractor is required to receive a safety briefing outlining all of the possible hazards prior to beginning any work in the building. Contractor shall not start any work prior to receiving this safety briefing. Safety briefings will be given by the Building Supervisor of each explosive-operating building visited.
13.3 Contractors shall wear all PPE required for an explosive area (i.e safety glasses, steel toed shoes). If the contractor does not bring the proper PPE, CAAA shall provide the PPE (i.e. shoe protectors, conductive booties, safety eyewear, etc).
13.4 Contractor shall not bring any electronic smart device into buildings containing explosives (i.e. cell phones, smart watches, fitness trackers, Bluetooth devices, headphones, laptops, printers). These items must be left in vehicle or in the building office.
13.5 Contractor shall not bring any flame producing devices, cigarettes, chewing tobacco, or vape pens into a any CAAA building. No food or drinks will be allowed in the buildings.
13.6 The Contractor shall notify the building Supervisor that they have entered the building and sign the visitors log.
14.0 Contract Point of Contact
Contract Officer Representative (COR):
Brandon Snack, Calibration Coordinator
Office (812)854-2791
Brandon.l.snack.civ@army.mil
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).
PERFORMANCE
OBJECTIVE STANDARD
PERFORMANCE
THRESHOLD
ACCEPTABLE
QUALITY LEVELS
(AQLs)
METHODS OF
SURVEILLANCE
The Contractor shall provide contract deliverables in accordance with the CDRL instructions and
PWS
Accurate, timely, and complete and IAW PWS One time deliverable: 100%
Reoccurring: No less than 95% on time submittals
Inspections, observations, and employee/customer feedback.
IAW PWS 3.1.3
Service Delivery Terms
The contractor shall maintain records to track gage calibration due dates. The contractor shall pick up all items due for calibration one day per week and return
Satisfactory or higher
Random checks, observations, inspections, complaints and review of those records and files mailto:Brandon.l.snack.civ@army.mil them the following week on the same day. Items shall be calibrated “in place” once a month, to be the third Thursday of each month.
IAW PWS 6.0
Calibration Service
Contractor shall provide accurate and timely calibration of gages in compliance with ISO 17025.
All gages / TMDE are to be calibrated to NIST Standards per ISO 17025.
Satisfactory or higher
Random checks, observations, inspections, complaints and review of those records and files
IAW 6.1
Maintaining Accurate Records
IAW PWS Paragraph 6, Contractor shall have an accredited, endorsed calibration certificate provided for each item that will include all items under paragraph 6.1 in the PWS.
Additionally, IAW 7.6, calibration certificates must be provided electronically through email for each item calibrated or found out of tolerance at any time of delivery within 5 business days after on sight calibration. These calibration certificates shall be available through a dedicated website for easy reference.
100% of the time
Inspections, observations, and employee/customer feedback.
IAW 6.2
The contractor shall provide a calibration sticker/label for each item calibrated IAW the PWS. The sticker/label must be smudge proof and have a protective cover.
With 100% Accuracy
Inspections, observations, and employee/customer feedback.
IAW 6.3
The contractor shall be able to respond to urgent requirements within 24-48 hours IAW PWS.
With 100% Accuracy
Inspections, observations, and employee/customer feedback
IAW 7.2
IAW PWS 7.2 Contractor shall provide a copy of all accreditations, as well as any time the accreditation is updated. All accreditations must always be updated and on file at CAAA.
With 100% Accuracy
Random checks, observations, inspections, complaints and review of those
IAW 7.9
Immediately communicate with Activity Calibration Coordinator/Contracting Officer when gages fail calibration or are in need of repair/adjustment for approval to repair/adjust/recalibrate.
Contractor should have the ability to repair or adjust gages onsite. If gages are sent back to CAAA, “Out of Tolerance” or unable to be calibrated, then they will be segregated and marked for easy identification upon return.
With 100% Accuracy
Random checks, observations, inspections, complaints and review of those records and files
IAW 8.0
Contractor shall notify Requiring Activity IAW PWS Paragraph 8 regarding any late pickup/delivery as soon as it becomes apparent.
At that time, a new schedule will be determined.
With 100% Accuracy
Random checks, observations, inspections, complaints and review of those
The evaluation ratings are as follows:
Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the task and sub-task being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory - Performance meets contractual requirements. The contractual performance of the task and sub-task contain some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal - Performance does not meet some contractual requirements.
The contractual performance of the task and sub-task being assessed reflects a serious problem for which the contractor has not yet identified corrective actions.
The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory – Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the task or sub-task contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
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