Attachment Nine- iLottery Prize Payments Workflow.pdf

PDF 81 KB Posted

Attached to
Virginia Lottery iLottery System, Services, and Support
Solicitation number
RFP-123127
Issued by
Richmond City, Roanoke City, Virginia

About this file

This document is an operational workflow diagram for the Virginia Lottery's iLottery prize payment system, detailing the processes and decision points involved in managing winning ticket claims and prize distributions. The workflow establishes a comprehensive system for handling player wins through multiple verification and compliance stages, including SSN verification, security reviews, accounting reviews, and debt offset checks. The process accommodates various prize types and payment options, including cash transfers to player wallets, annuity arrangements, and external wire payments for prizes exceeding specified thresholds. The system maintains a 180-day claim window for pending prizes before funds are redirected to the state literary fund, and incorporates automated tax deduction calculations based on state and federal requirements.

The workflow defines specific financial thresholds that trigger different processing pathways: the pending prize threshold of $600, compliance threshold of $50,000, visit claim center/lottery payment threshold of $100,000, security threshold of $5,000 for Powerball prizes, player debt deduction threshold of $100, and tax deduction threshold exceeding $5,000. The document outlines reconciliation responsibilities assigned to Finance and NPI (National Player Interface) teams, including prizes payable reconciliation, wallet reconciliation to identify discrepancies, and banking information updates. The system employs a dual accounting review process performed by separate users to ensure accuracy before prize payment completion, with all tax reporting and payment information accessible to players through the platform. The workflow was last updated and reviewed on June 2, 2025, indicating current operational procedures for the Virginia Lottery's iLottery system.

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Text version

Fully verified SSN exist?

(S1)

Yes

Start

No

Win on security hold? (S1)

Any winning line > (pending prize threshold)

Yes

No

Any winning line > $100?

Completed Win amount transferred to balance.

No Pending

Prize Created

Yes

No

Player has debts?

(S2)

Yes

No

Yes

Player is offered to submit a claim.

Not Started

Yes

Total win > Compliance threshold?

Player is prompted to enter full SSN (verifcation.

Must pass SSN verification

Compliance Checks completed by

NPI

Yes

No

Total win > Visit Claim

Center threshold?

No

Yes Player is required to reach out to

PACR/Finance

Security hold OR Security Threshold (S1)

Security ReviewYes

No

Annuity OR total win > Lottery Payment

Threshold?

First Accounting

Review

No

Yes Second

Accounting Review

Completed

Win amount (minus deductions, if applicable) is paid to the player depending on options elected during account review

If a pending prize is created the player has 180 days from the win date to complete the entire process otherwise the prize expires and is sent to the literary fund.

205630 Prizes Payable recon performed by Finance for any outstanding prizes (S7)

NPI reviews any changes to the banking information within the wallet.

205190 Player wallet recon will catch discrepancies in the wallet. (S6)

Does full SSN exist?

(S1) No

Release d

Pending prize created. On hold until released by security or expired.

Expired System marks claim expired. Win amount sent to literary fund.

Expired

Player returns to game. Prize is pending to be claimed. Claim process can be manually initiated from Pending Prizes screen or will expire after 180 days

System deducts state and federal tax from each eligible line:

line prize – line wager > Tax Deduction Threshold. The system then does a similar deduction for debt setoff on remaining funds for any winning line > Player Debt Deduction Threshold. Note: Net prize maybe $0 after all deductions. Funds transferred to balance

Resumed Claim

Threshold Values

Pending Prize Threshold - > $600 Compliance Threshold - $50,000

Visit Claim Center Threshold/Lottery Payment Threshold - $100,000

Security Threshold - $5,000 for Powerball prizes Player Debt Deduction Threshold - $100

Tax Deduction Threshold - > $5,000

Yes

ARMICS - iLOTTERY PRIZE PAYMENTS WORKFLOW

Last updated: June 2, 2025 Last reviewed: June 2, 2025

Annuity or Prize Exceeding Lottery Payment Threshold

Prize TypeAnnuityPlayer elects Cash or Annuity Option Non-annuity Payment Process selection

Annuity Option

Cash Option Entered

Pending Prize is completed and annuity is set up on Aurora.

All selections are confirmed during the first and second accounting review by separate users

Wires do not impact the wallet and are performed outside ot the NPI platform but the tax reporting is accessible to the player similar to other prizes.

If external or annuity is selected the prize is marked complete but there is no impact to the players wallet. Tax reporting and payment are handled outside of the NPI platform.

Transfer to balance/External/ Wire – Pending Prize completed

ARMICS - iLOTTERY PRIZE PAYMENTS WORKFLOW

Last updated: June 2, 2025 Last reviewed: June 2, 2025

File details come from the government source that posted it. Updated .