Attachment N References.pdf

290 KB Posted

Attached to
STC PROFESSIONAL GRADE TOOLS AND DIAGNOS
Solicitation number
5400026438
Issued by
South Carolina

About this file

Written by GovTribe AI ·

This is a Past Performance Verification form attached to a Request for Proposals issued by South Carolina for professional grade tools and diagnostic equipment (Solicitation Number 5400026438). The form requires suppliers to obtain completed evaluations from three separate government contract clients and submit them with their proposal response. Failure to provide past performance verification from three clients may result in the proposal not being considered for evaluation.

The Past Performance Verification form contains 13 evaluation criteria rated on a scale of 1 to 5, ranging from Unsatisfactory to Exceptional. The criteria assess quality of customer service, professionalism and responsiveness of employees, on-time or early delivery ability, product quality, management and payment practices, adherence to delivery requirements, geographic coverage capability, value-added services, overall satisfaction, product performance compared to competitors, ordering procedures, parts delivery timeliness, and responsiveness of authorized dealers. Each reference client must provide their organization name, contract name, dollar amount, contract duration, evaluator name and contact information, ratings for each criterion, and comments regarding special instances of exceptional service such as emergency response or expedited delivery. The form consists of two pages and serves as a critical component of the vendor evaluation process to assess past performance on government contracts.

View the file

Other files

File Type Posted
Attachment C Vendor Questions.docx DOCX document
Attachment B Bidding Schedule.xlsx XLSX spreadsheet
RFP 5400026438.pdf PDF
Attachment D Point of Contact.docx DOCX document
Attachment A Vendor Response Narrative.xlsx XLSX spreadsheet
Attachment B Bidding Schedule (Unlocked).xlsx XLSX spreadsheet
Amendment #1 Solicitation 5400026438.pdf PDF
Amendment #1 Attachment A - Vendor Response Narrative.xlsx XLSX spreadsheet
Attachment E Reporting Template.xlsm XLSM spreadsheet
Amendment #2 Solicitation 5400026438.pdf PDF

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file
Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

REQUEST FOR PROPOSALS FOR

PROFESSIONAL GRADE TOOLS & DIAGNOSTIC EQUIPMENT

Solicitation Number 5400026438 Attachment N

Past Performance Verification Supplier is to have this filled out by 3 separate government contract clients and returned with their response to the solicitation. Failure to submit this for 3 clients may result in your response not being considered.

t

As a part of the evaluation process, past performance information is requested to be provided. The information will be used to assist in the selection of vendors for awards. Rate each of the criteria on a scale of 1 to 5. Please rate each of the criteria to the best of your knowledge. If you do not have sufficient knowledge of past performance in a particular area, leave it blank.

Exceptional (5) Best-in-class performance. Performance met all contract requirements and exceeded several to the customer’s benefit. No issues were encountered.

Very Good (4) Performance met all contract requirements and exceeded some to the customer’s benefit.

There were a few minor issues, which were negligible.

Satisfactory (3) Performance met contract requirements. There were some minor issues, and corrective actions taken by the contractor were acceptable.

Marginal (2) Performance did not meet the contractual requirements. There were issues, some of a serious nature, for which corrective action was only somewhat effective.

Unsatisfactory (1) Performance did not meet contractual requirements. There were serious issues and the contractor’s corrective actions were ineffective.

Organization Name:

Contract Name: Dollar Amount: $ Duration of Contract (Date/Year – Date/Year):

Date:

Name:

(Name and title)

Phone: Email:

Subject: Pas Performance Survey of: __________________________ Vendor requesting verification

NO CRITERIA Rated

1 Rate the Quality of customer service

2 Rate the Professionalism of the employees including prompt response to inquiries

3 Rate their Ability to complete deliveries on time or early

4 Rate the Quality of products

5 Rate their Ability to manage (includes responses and prompt payment to their merchants and subcontractors)

6 Rate their Ability to follow the customer’s delivery requirements.

7 Rate the Supplier’s geographic coverage ability to deliver to all of your locations.

8 Rate the value-added services provided.

9 Rate your overall satisfaction during the contract period.

10 Rate the performance of the Supplier’s products as compared to that of its competitors.

11 Rate the Supplier’s ordering procedures.

12 Rate the timeliness of parts delivery

13 Rate responsiveness of authorized dealers servicing this line of equipment.

COMMENTS:

Please indicate here any special instances where the client went out of their way to help you in a situation, i.e.

delivery, shipping, emergency response, special purchase.

Email of Evaluator Signature of Evaluator

Attachment N Reference page 1 of 2
Attachment N References page 2 of 2
Date:
Name and title:
Phone:
Fax:
Pas Performance Survey of:
Bestinclass performance Performance met all contract requirements and exceeded:
Organization Name:
Duration of Contract DateYear DateYear:
fill_11:
Duration of Contract DateYear DateYear_2:
NO:
CRITERIA:
Rated:
1:
RatedRate the Quality of customer service:
2:
RatedRate the Professionalism of the employees including prompt response to inquiries:
3:
RatedRate their Ability to complete deliveries on time or early:
4:
Rate the Quality of products:
5:
Rate their Ability to manage includes responses and prompt payment to their merchants and subcontractors:
6:
Rate their Ability to follow the customers delivery requirements:
7:
Rate the Suppliers geographic coverage ability to deliver to all of your locations:
8:
Rate the valueadded services provided:
9:
Rate your overall satisfaction during the contract period:
10:
Rate the performance of the Suppliers products as compared to that of its competitors:
11:
Rate the Suppliers ordering procedures:
12:
Rate the timeliness of parts delivery:
13:
Rate responsiveness of authorized dealers servicing this line of equipment:
delivery shipping emergency response special purchase 1:
delivery shipping emergency response special purchase 2:
undefined:
1_2:
2_2:
Email of Evaluator:

File details come from the government source that posted it. Updated .