ATTACHMENT D - REFERENCE CHECK FORM.docx
DOCX document 40 KB Posted
- Solicitation number
- S-33000-00017127
- Issued by
- Marion County, Oregon
About this file
This is a Reference Check Form attachment for Oregon Buys Solicitation #S-33000-00017127, Agency RFQ #26-099 SEED, which seeks to prequalify Energy Analyst firms. The form is designed to evaluate the qualifications and performance history of prospective Energy Analyst firms through structured reference checks from previous clients. The reference check process requests information from reference entities that have engaged the firm for energy analysis services, collecting performance data across multiple evaluation criteria without specifying application deadlines, site visits, bidders' conferences, award dates, or contract terms in this particular attachment.
The Reference Check Form utilizes a 0-10 rating scale (where 0 indicates not satisfied and 10 indicates extremely satisfied) to assess firms on overall quality of services, service delivery, and responsiveness to customer service issues. The form requests narrative responses regarding the types of services provided, quality of customer service, satisfaction with the business relationship, problem resolution methods, likelihood of future engagement, areas of satisfaction and dissatisfaction, adherence to proposed timelines, and comparison of final project costs to initial proposals. This form functions as an evaluation instrument within the prequalification process but does not contain pricing information, set-asides, incumbent details, or specific funding requirements.
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Text version
RFP [###-####-##] – [RFP title]
ATTACHMENT F - REFERENCE CHECK FORM
ATTACHMENT D – REFERENCE CHECK FORM
OREGON BUYS SOLICITATION #S-33000-00017127; AGENCY RFQ #26-099 SEED
ATTACHMENT D - REFERENCE CHECK FORM
| Energy Analyst Firm Name: | __________________________________________ |
| Reference Entity: | __________________________________________ |
| Reference Contact Name: | __________________________________________ |
| Contact Telephone Number: | __________________________________________ |
| Contact Email Address: | __________________________________________ |
Please rate the following questions on a scale of 0-10:
0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.
How would you rate the Energy Analyst Firm’s overall quality of services provided and your overall relationship with the Energy Analyst Firm?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Energy Analyst Firm’s delivery of service?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Energy Analyst Firm’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?
Score: __________ Comments: ______________________________________________________________________________
Please respond to the following questions:
1. For what type of services did you engage Energy Analyst Firm ?
Describe the services listed in response to question 1.
Describe Energy Analyst Firm’s customer service.
Describe your satisfaction with the business relationship with Energy Analyst Firm.
Describe Energy Analyst Firm’s methods for problem resolution.
How likely would you be to use Energy Analyst Firm’s services again?
With which aspect(s) of Energy Analyst Firm’s services are you the most satisfied?
With which aspect(s) of Energy Analyst Firm’s services are you the least satisfied?
How well did Energy Analyst Firm stay within the proposed timeline?
How did the final project cost compare to the initial proposed cost?
Version 1.0 - November 19, 2014 Page 1 of 2
ATTACHMENT D – REFERENCE CHECK FORM
OREGON BUYS SOLICITATION # S-33000-00017127; AGENCY RFQ #26-099 SEED Page 1 of 2
File details come from the government source that posted it. Updated .