Attachment B FINAL.xlsx

This file is a Service Level Metrics and Performance Reporting attachment (Attachment B) for Roswell Park Comprehensive Cancer Center's Temporary Staffing Agencies solicitation in Western New York. The attachment establishes the framework for vendors to report their performance data across three primary staffing categories over a 12-month period: Locum Tenens/Allied Health (approximately 6 FTEs annually), Non-Clinical/Professional Staffing (approximately 40 FTEs annually), and Executive & Faculty Interim Placement (approximately 3 FTEs annually). The Locum Tenens/Allied Health category encompasses 24 specialty positions ranging from anesthesiologists and CRNAs to radiologists and surgical oncologists, plus additional allied health roles. The Non-Clinical/Professional Staffing category covers five functional areas including Administrative and Operational Support, Finance/Revenue Cycle, Information Technology, Supply Chain & Procurement, and Facilities & Support Services, with 24 distinct position types. The Executive & Faculty Interim Placement category addresses four functional groups: Executive Leadership, Clinical Leadership, Academic & Research Faculty, and Specialized/Niche Search roles, with 14 position categories listed.

Vendors are required to submit performance metrics for each position category including the number of requests received, number of positions filled, average days to fill positions, average days to submission, and overall fill rate. The reporting mechanism establishes accountability and allows Roswell Park to evaluate vendor performance against standardized service level metrics. This multi-award model permits Roswell Park to select one or more vendors per category, make partial awards, or award no contract if proposals fail to meet organizational needs. The file does not establish specific performance benchmarks, pricing terms, or contract duration; rather, it serves as the data collection template that vendors must complete to demonstrate their capability and historical performance in serving healthcare staffing needs in the Western New York region.