attachment-5-rfp-2027-dbh-18-colle-app-e.docx

New Hampshire Department of Health and Human Services Appendix E – Technical Responses to Mandatory Questions Instructions: Provide detailed responses in the text boxes to the questions below. If additional attachments are required as specified below, submit the attachments in the order they are requested below. There is no page limit for this Appendix E – Technical Response to Mandatory Questions or any associated attachments. Comment by Provost, Brooke: Modify and add question boxes below as needed to align with questions specified in the RFx document.

This Appendix E – Technical Response to Questions should only be developed once questions in the RFx are final to avoid any discrepancies.

Vendor Name

Organizational Experience & Capacity: Describe your organization’s experience developing and implementing Collegiate Recovery Programs (“CRPs” or “programming”) or equivalent programming as described in Appendix A – Scope of Services. Include:

a. Examples of past or current CRPs, outcomes, and lessons learned; and

b. Your organization’s capacity to perform all requirements in this solicitation, including staffing structure, key personnel qualifications, recruitment and retention strategies, and training for peer recovery leaders. Attach Appendix F – Program Staff List, organizational chart, resumes for key personnel, and job descriptions for vacant positions.

Proposed CRP Model & Campus Implementation: Describe the CRP(s) you propose to implement on your campus. Include:

a. What programming will be implemented, expanded, or enhanced and how it will support students’ recovery capital throughout their college journey and post-graduation.

b. Anticipated number of students served.

c. Partnerships with on-campus departments, student organizations, and community-based organizations that will support CRP establishment and growth.

d. A Work Plan showing how CRPs will be fully implemented within 60 days of the contract effective date, including timelines, benchmarks, tasks, risks, and accountability mechanisms.

Statewide Collaboration & Expansion: Describe how your organization will lead collaboration with other community, state, or private colleges or universities to establish CRPs and expand programming reach on campuses throughout New Hampshire. Include:

c. Strategies for initiating and sustaining partnerships with multiple campuses and enhancing CRP offerings through collaboration;

d. Names of campuses to be engaged at contract start (attach Letters of Intent), anticipated number of additional campuses by July 1, 2027, and roles each campus will play;

e. How you will ensure consistent quality and accessibility across sites and address challenges such as campus culture differences, resource limitations, and student privacy concerns; and

f. Measurable goals for collaboration and a timeline for statewide rollout; and

g. A Collaboration & Expansion Plan that ensures collaborative programming is implemented no later than 180 calendar days following the contract effective date.

Marketing, Engagement, & Awareness: Provide a Marketing & Engagement Plan that explains how your organization will:

h. Increase awareness and visibility of the CRP on your campus and statewide;

i. Identify and engage students in recovery or recovery-curious, reduce stigma, and promote multiple pathways of recovery;

j. Foster a campus culture that is inclusive, compassionate, and supportive;

k. Build community, helping students feel less isolated and more connected; and

l. Encourage student leadership and participation in CRP programming.

Evaluation, Sustainability, & Continuous Improvement: Describe how will your organization measure program effectiveness, participant satisfaction, and demonstrate CRP impact on academic success and well-being at your campus and at expansion campuses. Include:

m. Clear performance indicators; data collection methods and tools; and reporting processes;

n. Strategies for using data to guide improvement and communicate outcomes to stakeholders; and

o. Plans for sustainability, including funding strategies, institutional support, succession planning, and adaptability to changing student needs or external factors.

RFP-2027-DBH-18-COLLE

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