Attachment 3 - Minimum Bidder Qualifications Form.docx

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IFB - NYS Enterprise Network Support
Solicitation number
2137295
Issued by
New York

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This is a Minimum Bidder Qualifications Form for IFB C000853 Enterprise Network Support issued by the New York State Office of Information Technology Services (ITS). The IFB seeks bids from contractors to provide enterprise network support staff to NYS Agencies. Bidders must demonstrate compliance with five core minimum qualifications: registration with the NYS Department of State to conduct business in New York; certification as a Prime Contractor and not a staffing agency; continuous provision of technical support for multiple operating systems and networking technologies for at least five years prior to the bid due date; completion of a minimum of three engagements employing 30 or more staff within the past five years, with at least one engagement for a federal, state, or local government entity where the bidder served as prime contractor; and fulfillment of all job title requirements outlined in IFB Section 2.4. The form requires bidders to provide detailed descriptions of prior experience, including subcontractor relationships, engagement dates, staff counts, budget information, and client references.

The form requires bidders to identify and name qualified consultants for 14 distinct job title positions spanning multiple tiers of network support analysts, site survey engineers, unified communications specialists, a network operations manager, and cloud network support analysts and architects. Each position carries specific educational and experiential requirements ranging from 12 credit hours of technical training with one year of experience for entry-level roles to bachelor's degrees with 10 years of relevant experience for senior architect positions. For unified communications specialists and certain network engineers, bidders must document extensive hands-on experience with specific technologies including Cisco IP telephony environments, Enterprise Voice over IP systems supporting 50,000+ phones, and multi-cluster architecture administration. All information submitted must be certified as complete, true, and accurate by an authorized company representative, with omissions and vague responses subject to non-favorable interpretation by ITS.

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File Type Posted
IFB C000853 NYS Enterprise Network Support.pdf PDF
Attachment 6 - Consultant Disclosure Reporting A B Form.docx DOCX document
Attachment 7 - FOIL & Litigation Disclosure.xlsx XLSX spreadsheet
Attachment 5 - ITS Consultant Confidentiality & Non Disclosure Agreement Form.pdf PDF
Attachment 1 - Firm Offer Letter & Conflict of Interest Disclosure.docx DOCX document
Exhibit A - Prevailing Wage Schedule.pdf PDF
Appendix F - Glossary of Terms.pdf PDF
Attachment 4 - Financial Bid Workbook.xlsx XLSX spreadsheet
Appendix C-1 - Contractors Insurance Requirements.pdf PDF
C000853 Attachment 2 - ITS Response to Vendor Questions & Extraneous Terms 9.1.26.pdf PDF
Appendix C - Standard Clauses for NYS ITS Contracts.pdf PDF
Appendix E - Personnel Request Form.pdf PDF
Appendix C-AI Standard Terms for AI Purchases.pdf PDF
Appendix D - Primary Security and Privacy Mandates.pdf PDF
Appendix A - Standard Clauses for NYS Contracts.pdf PDF
Appendix C2 - ITS Equal Opportunity and Supplier Diversity Requirements.pdf PDF
Attachment 2 - Vendor Questions and Extraneous Terms Form.xlsx XLSX spreadsheet
IFB C000853 NYS Enterprise Network Support - Amended 9.1.26.pdf PDF
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IFB C000853 Enterprise Network Support Attachment 3 – Minimum Bidder Qualifications Form Use this form to address Minimum Bidder Qualifications (Pass/Fail)

Bidder Name:

Below, describe in detail how the Bidder meets Minimum Bidder Qualifications listed below using the specified software/technology. Please provide clear and accurate descriptions of the Bidder’s experience for each Minimum Qualification. If sub-contractors are part of the Bidder’s Proposal, prior engagement descriptions may include engagements conducted by the subcontractor(s). The description of Bidder's prior experience shall include information about its history of working with the proposed subcontractors (e.g., nature of relationship, number of engagements worked together, duration of engagements, budget of engagement, percent split between firms). ITS will not interpret omissions and vagueness in the bidder’s favor. Type to expand response areas on form or attach additional sheets, as necessary.

Minimum Bidder Qualifications (Company)

* A “No” Response to any of the minimum qualifications will result in disqualification Qualification 1: Bidder must be registered with the NYS Department of State as an entity authorized to conduct business in the State of New York.

Bidder certifies that it has an office in the United States and is registered to conduct business in the State of New York.

Qualification 2: The Bidder cannot be a Staffing Agency and the Bidder must certify that they will serve as the Prime Contractor. The intent is that the bidder must have knowledge and experience in the areas described in this IFB.

Bidder certifies that they are not a Staffing Agency and will service as the Prime Contractor.

Qualification 3: Bidder must currently be providing, and must have continuously provided, technical support for multiple types of operating systems and networking technology services as described in this IFB for at least the five (5) years prior to IFB Section 1.4 Bid Due Date.

Bidder certifies that they are currently providing, and have continuously provided, technical support for multiple types of operating systems and networking technologies services as described in this IFB for at least the five years prior to the bid due date.

Dates (years/months) of Experience:

Qualification 4: The Bidder must have performed a minimum of three (3) engagements that have employed 30 or more staff on a single engagement within the past five (5) years where at least one (1) engagement must have been for a federal, state, or local government entities, that support multiple operating systems and networking technologies in which the proposer was the prime contractor.

Engagement 1 Name:
Name of the Bidder or Subcontractor
Dates (month/year) of engagement term (including date it was completed):
# Staff Employed on project:
Prime Contractor: Yes/No
Name of the Client Firm:
Briefly describe the type and scope of services of the engagement (include size, complexity, number of sites and users, role and relevance to this IFB).
Engagement Budget:
Supported multiple operating systems and network technologies: Yes/No
Client Contact Phone & email:
Engagement 2 Name:
Name of the Bidder or Subcontractor
Dates (month/year) of engagement term (including date it was completed):
# Staff Employed on project:
Prime Contractor: Yes/No
Name of the Client Firm:
Briefly describe the type and scope of services of the engagement (include size, complexity, number of sites and users, role and relevance to this IFB).
Engagement Budget:
Supports multiple operating systems and network technologies: Yes/No
Client Contact Phone & email:
Engagement 3 Name:
Name of the Bidder or Subcontractor
Dates (month/year) of engagement term (including date it was completed):
# Staff Employed on project:
Prime Contractor: Yes/No
Name of the Client Firm:
Briefly describe the type and scope of services of the engagement (include size, complexity, number of sites and users, role and relevance to this IFB).
Engagement Budget:
Supports multiple operating systems and network technologies: Yes/No
Client Contact Phone & email:

Engagement 4 Name:

Name of the Bidder or Subcontractor:
Dates (month/year) of engagement term (including date it was completed):
# Staff Employed on project:
Prime Contractor: Yes/No
Name of the Client Firm:
Briefly describe the type and scope of services of the engagement (include size, complexity, number of sites and users, role and relevance to this IFB).
Engagement Budget:
Supports multiple operating systems and network technologies: Yes/No
Client Contact Phone & email:

Qualification 5: The Bidder must provide a description of how each Job Title Requirement has been met.

The Bidder must name a consultant for each job title, that meets the job title requirement(s), The named consultant must be available upon request once the contract is in place. If the named consultant is no longer available upon contract approval, the Contractor must replace the consultant with a qualified consultant that meets or exceeds the requirements for the job title. See IFB Section 2.6.

Tier 1 Network Support Analyst (IFB Section 2.4.1) Requirement 1: The Proposed Tier 1 Network Support Analyst must have completed at least 12 credit hours in a related technical or business field AND 3 years of related experience, OR a minimum of 5 years work-related experience.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Requirement 2: The Tier 1 Network Support Analyst has a basic understanding of routers, switches and firewalls?
Yes ☐ No ☐
Requirement 3: The Tier 1 Network Support Analyst has a basic understanding of TCP/IP?
Yes ☐ No ☐
Requirement 4: The Tier 1 Network Support Analyst has a basic knowledge of a TCP stack?
Yes ☐ No ☐

Tier 2 Network Support Analyst (IFB Section 2.4.2) Requirement 1: The Proposed Tier 2 Network Support Analyst must have an associates degree in a related technical or business field AND 4 years work related experience, OR a minimum of 6 years work related experience.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 3 Network Support Engineer (IFB Section 2.4.3) Requirement 1: The Proposed Tier 3 Network Support Engineer must have a BS in Engineering, Computer Science, Telecommunications or Operations Research AND 5 years work-related experience, OR a minimum of 8 years' work-related experience.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 4 Network Support Engineer/SME (IFB Section 2.4.4) Requirement 1: The Proposed Tier 4 Network Support Engineer/SME must have a BS in Engineering, Computer Science, Telecommunications or Operations Research AND 7 years of experience required, OR 10 years relevant work experience in a multisite data center environment.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Requirement 2: The Proposed Tier 4 Network Support Engineer/SME must have experience in network systems engineering, network design, and management and operations.
Yes ☐ No ☐
Dates (month/year) of Experience:

Experience Description:

Tier 1 Site Survey Engineer (IFB Section 2.4.5) Requirement 1: The Proposed Tier 1 Site Survey Engineer must have completed at least 12 credit hours in an IT or Technical field, OR 2 years work-related experience in an IT or Technical Field.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 2 Site Survey Engineer (IFB Section 2.4.6) Requirement 1: The Proposed Tier 2 Site Survey Engineer must have an associate degree in an IT or Technical field AND 2 years of work-related experience, OR 3-5 years work-related experience in an IT or Technical field.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 3 Site Survey Engineer (IFB Section 2.4.7) Requirement 1: The Proposed Tier 3 Site Survey Engineer must have an associate degree in an IT or Technical field AND 3-5 years of work-related experience, OR 5-7 years work-related experience in an IT or Technical field.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 4 Site Survey Engineer (IFB Section 2.4.8) Requirement 1: The Proposed Tier 4 Site Survey Engineer must have an associate degree in an IT or Technical field AND 5-7 years work-related experience in IT, OR 8+ years’ work-related experience in IT.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Unified Communications Specialist Level 1 (IFB Section 2.4.9) Requirement 1: The Proposed Unified Communications Specialist Level 1 must have completed at least 12 credit hours in Computer Science, Information Technology, Computer Information Systems, Telecommunications, or Operations Research AND 1 year of experience working in UC implementation and technical support; OR 2 years’ experience working in UC implementation and technical support.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Unified Communications Specialist Level 2 (IFB Section 2.4.10) Requirement 1: The Proposed Unified Communications Specialist Level 2 must have an AS/AA in Engineering, Computer Science, Telecommunications or Operations Research AND 3 years of experience, OR a minimum of 5 years relevant work experience in Unified Communications Design and Engineering.

Consultant name:

Educational Qualifications:

Dates (month/year) of Experience:

Experience Description:

Requirement 2: The Proposed Unified Communications Specialist Level 2 must have 36 months of experience designing, implementing, administering, and supporting a multi-cluster Cisco IP telephony environment, including Cisco Call Manager (publisher, subscriber, session manager), Unity, and Emergency Responder VoIP systems.

Dates (month/year) of Experience:

Experience Description:

Requirement 3: The Proposed Unified Communications Specialist Level 2 must have 36 months of providing support and troubleshooting for Enterprise Voice over IP environment with 50,000+ IP phones.

Dates (month/year) of Experience:

Experience Description (to include scope):

Requirement 4: The Proposed Unified Communications Specialist Level 2 must have 36 months of experience troubleshooting a unified communication application.

Dates (month/year) of Experience:

Experience Description (to include scope):

Unified Communications Specialist Level 3 (IFB Section 2.4.11) Requirement 1: The Proposed Unified Communications Specialist Level 3 must have an BS in Engineering, Computer Science, Telecommunications or Operations Research AND 5 years of experience, OR a minimum of 10 years relevant work experience in Unified Communications Design and Engineering.

Consultant name:

Educational Qualifications:

Dates (month/year) of Experience:

Experience Description:

Requirement 2: The Proposed Unified Communications Specialist Level 3 must have 60 months of experience designing, implementing, administering, and supporting a multi-cluster Cisco IP telephony environment, including Cisco Call Manager (publisher, subscriber, session manager), Unity, and Emergency Responder VoIP systems.

Dates (month/year) of Experience:

Experience Description:

Requirement 3: The Proposed Unified Communications Specialist Level 3 must have 60 months of providing support and troubleshooting for Enterprise Voice over IP environment with 50,000+ IP phones.

Dates (month/year) of Experience:

Experience Description (to include scope):

Requirement 4: The Proposed Unified Communications Specialist Level 3 must have 60 months of experience of SIP packet analysis and call trace diagnostics.

Dates (month/year) of Experience:

Experience Description (to include scope):

Network Operations Manager (IFB Section 2.4.12) Requirement 1: The Proposed Network Operations Manager must have a BS/BA in Computer Science, Information Technology, Computer Information Systems, Telecommunications, or Operations Research, AND 8 years’ experience working in an Enterprise Network supervisor capacity; OR 10 years’ experience in an Enterprise Network capacity, of which 5 years must be in a supervisory capacity.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Requirement 2: The Proposed Network Operations Manager must have 5 years’ experience in Enterprise Network design, implementation, administration, and supporting a multi-vendor, multi-site network infrastructure.

Dates (month/year) of Experience:

Experience Description:

Tier 1 Cloud Network Support Analyst (IFB Section 2.4.13) Requirement 1: The Proposed Tier 1 Cloud Network Support Analyst must have at least 12 credit hours in Computer Science, Information Technology, Computer Information Systems, Telecommunications, or Operations Research, AND 1 year experience working in a hybrid cloud implementation and technical support; OR 2 years’ experience working in hybrid cloud implementation and technical support.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 2 Cloud Network Support Analyst (IFB Section 2.4.14) Requirement 1: The Proposed Tier 2 Cloud Network Support Analyst must have an AS/AA in Computer Science, Information Technology, Computer Information Systems, Telecommunications, or Operations Research, AND 2 years' experience working in a hybrid cloud implementation and technical support; OR 4 years’ experience working in hybrid cloud implementation and technical support.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 3 Cloud Network Support Engineer (IFB Section 2.4.15) Requirement 1: The Proposed Tier 3 Cloud Network Support Engineer must have an BS/BA in Computer Science, Information Technology, Computer Information Systems, Telecommunications, or Operations Research, AND 5 years' experience working in a hybrid cloud design and engineering; OR 8 years’ experience working in hybrid cloud design and engineering.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

Tier 4 Cloud Network Support Architect (IFB Section 2.4.16) Requirement 1: The Proposed Tier 4 Cloud Network Support Architect must have an BS/BA in Computer Science, Information Technology, Computer Information Systems, Telecommunications, or Operations Research, AND 7 years' experience working in a hybrid cloud design and engineering; OR 10 years’ experience working in hybrid cloud design and engineering.

Consultant name:
Educational Qualifications:
Dates (month/year) of Experience:

Experience Description:

CERTIFICATION

By signing this certification, you certify your express authority to sign on behalf of the Bidder and that all information provided is complete, true and accurate.

Date: ____________________________ Legal Business Name of Company Bidding: ______________________________ D/B/A - Doing Business As (if applicable): ________________________________ Signature: _________________________________________________________ Print Name: ________________________________________________________ Title: _____________________________________________________________

RETURN THIS PAGE AS PART OF IFB RESPONSE

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