Attachment 2-C Facility Location and Staffing Chart.pdf
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- Attached to
- Master Agreement AZ|CTR077260
- Contract number
- CTR077260
- Issued by
- Arizona
About this file
This document is a Request for Proposal (Solicitation No. BPM006769) for Parenting Time Services issued by the State of Arizona's Department of Child Safety, located in Phoenix, Arizona. The specific vendor named in the document is Hope Community Services, Inc., a service provider located in Glendale, Maricopa County, Arizona.
The document outlines Hope Community Services' facility location, staffing structure, and operational details for providing parenting time services. The organization will staff the facility with a Chief Executive Officer, Chief Financial Officer, IT Director, Program Manager, Supervisors, and 24 Family Visitation Aides. The business office operates Monday through Thursday from 8 am to 5 pm, while supervised visitation (SVO) hours run seven days a week from 7 am to 9 pm. The facility will be closed on specific holidays, including New Year's Day, Martin Luther King Jr.'s Birthday, and Independence Day. During holidays, a supervisor remains on-call, and staff may accommodate additional visits if necessary, with missed visits to be rescheduled within the same calendar week.
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Text version
Offer Forms Request for Proposal
Solicitation No. BPM006769
Parenting Time Services
State of Arizona
Department of Child Safety
Office of Procurement & Contracts
3003 N. Central Avenue, 20th Floor
Phoenix, AZ 85012
Attachment 2-C
Facility Location and Staffing Chart
Facility Name, Physical Address, Mailing Address, Phone and Fax
Number
Sub Position Title Number
FTEs
Day and
Hours of
Operation
County
Hope Community Services, Inc. n/a Chief Executive Officer
Chief Financial Officer
IT
Director
Program Manager
Supervisors
Family Visitation Aides
1.0
Contracted
Contracted
2.0
Business Office Maricopa Hours:
Mon-Thurs 8 am to 5 pm
County 5701 W Talavi Blvd #201 Glendale, AZ 85306
623-848-8863 (p)
623-848-8864 (f) SVO Hours
Sun-Sat
7 am to 9 pm
The facility(s) listed above will not be open on those holidays marked below (darken box for applicable holidays):
New Year’s Day ☐ Lincoln’s Birthday ☐ President’s Day ☐ Martin Luther King Jr.’s Birthday ☐
Good Friday ☐ Memorial Day ☐ Yom Kippur ☐ Washington’s Birthday ☐
Labor Day ☐ Columbus Day ☐ Veterans’ Day ☐ Independence Day ☐
Rosh Hashanah ☐ Thanksgiving Day ☐ Christmas ☐ Other:
If your facility has specific holidays or days when it will not be open, please detail in an attached document how you will maintain service availability to meet contract requirements during these times. This could include on-call staff, remote services, or alternative arrangements that ensure there is no disruption in the availability of services.
Employees are permitted to work on all agency-designated holidays listed on the Facility Location and Staffing Chart. A supervisor remains on-call during all agency holidays to support staffing needs. On these holidays, staff may take additional visits beyond their regularly assigned caseloads, if circumstances necessitate a visit on that day.
Historically, HCS has found that foster placements typically prefer not to schedule visits on these dates due to travel or family commitments. In instances where visits are missed due to a holiday, staff are expected to make those visits within the same calendar week.
Solicitation Instructions
Part 2
A v a i l a b l e
SECTION 2-D: Offer Forms, Attachment 2-E o n l i n e a t : A P P . A Z . g o v
File details come from the government source that posted it. Updated .