Parenting Time Services (PTS)

The Arizona Master Agreement CTR077260, awarded to Hope Community Services, Inc., is a comprehensive Indefinite Delivery Vehicle (IDV) for Parenting Time Services through the Arizona Department of Child Safety. The contract enables the procurement of supervised visitation services, including transportation, documentation, and family interaction support. Key services encompass facilitating parenting time between children and biological parents, utilizing trauma-informed care approaches, and providing comprehensive supervision across Maricopa County. The IDV supports child welfare objectives by offering specialized visitation management with trained Family Visitation Aides who can handle 4-6 cases simultaneously.

The master agreement is contracted with Hope Community Services, Inc., based in Glendale, Arizona, and has a performance period from July 1, 2025, to June 30, 2027. The contract covers Maricopa County and is structured as a master agreement with the Arizona Department of Child Safety. Hope Community Services has the capacity to manage up to 94 referrals with two teams of 12 Family Visitation Aides, with potential for expansion based on service demand. While specific total contract value is not disclosed, the company generates 53% of its revenue from the Arizona Department of Child Safety and has extensive experience in child welfare services spanning over 37 years.