Attachment 1 10192022 SOW - Financial Services.docx

Enterprise Services Center (ESC)

STATEMENT OF WORK (SOW)

FINANCIAL SERVICES

Attachment 1

Enterprise Services Center 6500 South MacArthur Boulevard Oklahoma City, OK 73125

October 19, 2022

Attachment 1 v1.0

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Table of Contents

ESC Statement of Work (SOW) Financial Support Services (FSS)

ESC Statement of Work (SOW) Financial Services (FS)

GENERAL INFORMATION

Introduction The Mike Monroney Aeronautical Center (MMAC) is a major organizational complex representing the Federal Aviation Administration (FAA), Department of Transportation (DOT), and other Federal agencies. The Aeronautical Center supports the safe and efficient operation of national and international aviation systems and provides competitive business solutions for its customers. An integral part of the FAA’s mission depends on the reliable and accurate financial management services provided by the Financial Services & Task Automation Division (AMK-300).

The Enterprise Services Center (ESC) is an organization located at MMAC. ESC operates as a Federal Financial Shared Service Provider and is one of four federal financial management Centers of Excellence as designated by the Office of Management and Budget (OMB) to provide integrated business services and solutions to the Federal Government. ESC resides under the Office of Finance & Management (AFN) and operates under a “fee-for-service” principle, which encourages business-like decisions creating more cost awareness and increased customer focus.

In furtherance of its Shared Service Provider designation, ESC focuses on external sales to the federal government market and improving internal operations. ESC actively pursues new business in support of the Government’s initiative for cross-agency servicing using Shared Service Providers, thereby realizing economies of scale.

Background As one of four federal shared service providers for financial management within the Government, ESC anticipates growth based on the OMB mandate that requires all federal agencies to transition their accounting services to one of the four designated providers. Currently, AMK-300 provides financial management services for the entire Department of Transportation (DOT) as well as other non-DOT agencies, for a total of 21 unique customers, and they must continue to grow. As a result, AMK-300 must stay competitive in order to retain existing business and to attract new customers. The purpose of this contract is to allow AMK-300 the flexibility and scalability to provide financial services in an ever-changing environment. ESC Financial Services & Task Automation Division (AMK-300) consists of five branches, which are listed below:

AMK-300

Financial Services & Task Automation Division

AMK-310

Administrative Payments Branch

AMK-320

General Accounting Branch

AMK-350

Requirements Analysis & Process Improvement Branch

AMK-340

Travel Services Branch

AMK-330

Financial Reporting Analysis Branch

Contract tasks include but are not limited to the following requirements:

· Accounts Payable Processing

· Accounts Receivable Processing

· Financial Reporting Analysis

· Travel Audits

Labor Categories include but are not limited to the following: Program Managers, Site Supervisors II, Accountants Level I – IV, Accounting Clerks Level I – III, Business Analysts Level I – III, Financial Specialists Level I – IV, and General Clerks Level I – III.

Statement of Work Contractor must provide all personnel, management, supervision, and other items or services necessary to perform financial services related to administrative and accounting services as identified in this Statement of Work (SOW) and the individual Task Statement of Work (TSOW) referenced in attachments 2-5 located in Section J of the Screening Information Request (SIR).

Services must be performed at MMAC, Oklahoma City, Oklahoma unless otherwise mutually agreed upon between the Government and the Contractor.

New labor categories or skill levels may be added during this contract to reflect changes in technology or the Government’s needs, provided that the labor category or skill level falls within the general scope of work for this contract, which is for Financial Services Support. Throughout this entire requirement, the terms “Labor Hour (LH)” and “Time and Materials (T&M)” are used interchangeable.

The contract is to be performed using facilities and materials provided by the Government. Services will be principally performed at the MMAC, Oklahoma City, Oklahoma, unless otherwise stipulated by the Government on the individual task order(s). When services are performed outside the Oklahoma City metropolitan area, the proposal for such tasking(s) will only include a locality adjustment if the work is classified for Service Contract Act employees and a wage determination would be provided with the relevant locality pay.

The contractor must respond timely to task order requirements, and must implement, manage, and administer task orders developed in accordance with the task order procedures and contract administration requirements of this contract. The contractor must ensure that all task order work is performed in accordance with the applicable task order, the task order SOW, and the delivery schedule, including ensuring that task order labor hour estimates are not exceeded during work performance on T&M/LH tasks. Task order turnaround time frames typically will be tight, allowing minimal time for response and preparation activities and subsequent work start-up. The response time for task order proposals will be specified upon issuance of the proposal request by the CO and will be dependent on the level of complexity and urgency of the specific requirement. Because of the diversity of technology, technical expertise, performance/skill levels and turnaround times associated with the Government’s Financial requirement requirements, the contractor must have personnel resources readily available with varying levels of expertise and experience. The contractor must provide to the COR on or before the fifteenth day of each month a Project Status Report in accordance with CDRL A002 (Monthly Progress, Training and Invoicing Report)

Definitions/Acronyms The following definitions and acronyms are provided:

GENERAL REQUIREMENTS

Government/Contractor Relationship The services to be delivered by the Contractor to the Government are non-personal services. No employer-employee relationship must exist between the Government and the Contractor and/or between the Government and the Contractor’s employees.

Contractor Employee Supervision Contractor must designate appropriate and sufficient supervisory personnel to meet task outcomes. The Contractor must provide day-to-day supervision of all contract personnel including but not limited to work assignments, performance monitoring, payroll records, leave approval and monitoring, etc. FAA will provide as needed by the Contractor limited assistance in the form of technical and policy guidance through the assigned COR.

Orientation Plan and Phase-In Schedule To ensure a smooth transition in the change of work effort from the current contract, the Contractor must begin a Phase-In orientation period (Phase-In) as specified in the contract award. The purpose of this orientation period is to: (1) Observe work accomplished by current employees; (2) Complete personnel requirements (workforce) including the hiring of personnel to assure satisfactory performance beginning on the contract start date (soliciting personnel for employment during duty hours is prohibited unless interview arrangements are made through the contracting and personnel offices); (3) Obtain security clearances, if required; (4) Complete training requirements and accomplish necessary training of Contractor employees; (5) Complete the development of necessary work plans/procedures; and (6) Complete the development of Quality Control Plans and procedures. The Contractor must include this orientation period in an Orientation Plan which must include the Contractor’s planned Phase-In Schedule. The Orientation Plan must be prepared by the Contractor and presented to the Government’s COR within three (3) calendar days after the issuance date of notice of contract award.

Phase-In The period from the effective date of the contract for a period of 30 days will be the Phase-In portion of the contract. The Contractor must use that time for staffing positions and implementing those operating procedures under the contract described in the required Orientation Plan. The Contractor will be allowed access to the facilities to familiarize supervisors, key personnel, and staff, and with facilities, equipment, reporting, work scheduling, and procedures. However, such access must not interfere with the production efforts of current contract personnel. To preclude such interference, arrangements for access to the Government facilities must be made through and by the CO.

Phase-Out Should the FAA award a follow-on contract to this contract to a follow-on Contractor other than the incumbent Contractor, the Contractor agrees to cooperate with the FAA and the follow-on Contractor to ensure a smooth transition and orderly change over to the successful follow-on Contractor for the new contract. During the Phase-Out familiarization period, the incumbent Contractor must be fully responsible for all current task order services. With regard to the successor Contractor’s access to incumbent employees, a recruitment notice may be placed in each facility. At the conclusion of any performance period, including option periods or extensions, the services provided under this contract may be awarded to another Contractor. The Contractor in place must be required to assist in the PhaseIn activities.

Period of Performance / Ordering Period The contract must consist of a one (1) year base period of performance, plus four (4) one-year option renewal periods.

Place of Performance The contract is to be performed primarily at the Mike Monroney Aeronautical Center (MMAC), 6500 South MacArthur Blvd, Oklahoma City, Oklahoma, unless otherwise mutually agreed upon between the Government and the Contractor.

All functions listed within this SOW must be located in the fifty United States or the District of Columbia, unless otherwise approved by the FAA.

Observance of Legal Holidays & Administrative Leave Generally, the Contractor must not be required to work, nor will payment be made by the Government for holidays and administrative leave.

Labor-hour Task Orders must be negotiated by the CO and the Contractor. The Contractor must be responsible for paying their employees in accordance with the applicable Department of Labor wage determinations, to include overtime, at all times.

The Government observes only the holidays listed below:

For Labor-Hour Task Orders, the Contractor must not be allowed to work, nor will the Contractor be compensated unless continuation of the work (via telework; alternative location(s); etc.) is identified by the COR and authorized by the CO.

When any such day falls on Saturday, the preceding Friday is observed and when any such day falls on Sunday, the following Monday is observed.

Hours of Operation Refer to individual Task Statement of Work (TSOW) for information about operating hours.

Telework Telework is a work arrangement that allows an employee to perform work, during any part of regular, paid hours, at an approved alternative worksite (e.g., home, telework center, etc.). The Government may request that the Contractor implement Telework procedures under certain conditions, therefore the Contractor must have established Telework Agreements in place with their employees. Upon award, the Contractor telework agreement must be submitted to the FAA CO for review and documentation of compliance with Government safety and property guidelines. The Contractor telework agreement should be submitted annually to incorporate updates as necessary. The Contractor is responsible for their employees, labor hours, assignments, internet connectivity, and government property while in telework status.

Unscheduled telework is when a manager approves a request to telework from a telework-ready employee on a non-telework day due to emergency related conditions (e.g., inclement weather, pandemics, building closures, or other agency announced emergencies). The process for requesting unscheduled telework of Contractor employees is as follows:

· The Government request will be coordinated with the CO and the Contractor PM.

· The request will identify the unscheduled telework condition (e.g., inclement weather, pandemics, building closures or other agency announced emergencies),

· The request will identify what Contractor labor category is eligible for telework. (NOTE: FAA defines eligible positions/assignments as those which require/have equipment and access to work off-site, with instructions for documenting assignments).

· The COR will identify tasks and approve the deliveries for the specific telework date, time, and tasks.

In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure the Government’s mission-critical operations stay operational during times of National Emergency or Incidents of National Significance. If applicable, prior to task award, the COR(s) must identify to the Contractor that the task requires a continuity of critical services and at what level those services must be delivered. This Mission-Critical task will include a filled out AMS Clause 3.2.1.5-4 “Continuity of Services – Mission Critical Contracts.”

All scheduled or unscheduled telework will be at no additional cost to the Government.

Travel Travel is not authorized with this contract.

Training The Contractor must provide qualified employees to meet the tasks set forth with in each TSOW, and must have an ongoing training program, and must be responsible for Contractor employees acquiring the knowledge and skills necessary to support new technology. The Contractor must provide verification to the Government that all employees receive necessary training through a Monthly Progress, Training, and Invoice Report (CDRL A002) provided to the COR(s). When advantageous to the Government, training may be provided by the Government at no cost to the Contractor if the training course is not commercially available. This training must be included in labor hour task order amounts and may fall into one of the following categories:

Unique to the FAA - The Government is providing training exclusively for tasks that are required to be performed at FAA facilities. In these instances, the employees training must be included in the price of each task order.

or

Directed/Mandated by the Government - The class is directed/mandated by Government regulation, FAA Administrator (AOA-1), or an FAA Security Element. This training must be included within the task order. Any Contractor issued FAA Hardware must verify their MyFAA Account Profile and must complete mandated training

Prior to attending any FAA-sponsored training, all support Contractors are required to submit the “Support Contractor Authorization – FAA Sponsored Training” form to the COR with final approval by the CO. Reimbursement of Government-paid training costs may be required if a Contractor employee does not remain in the position for one (1) year from the date of training.

Strike Contingency Plan (SCP) The Contractor must develop a SCP to ensure continuity of operations in the event of a strike by Contractor personnel in accordance with CDRL A006 (Strike Contingency Plan). Contractor services under SCP must be at no additional cost to the Government. Two copies of the Contractor’s final SCP must be provided to the CO and MMAC PM for approval not later than two weeks after contract award. Any changes to the SCP must be provided in writing to the CO within five days prior to the effective date of the change.

Monthly Progress Report The Contractor must prepare and submit a monthly progress report in accordance with CDRL A002, Monthly Progress, Training, and Invoice Report, for every active task order, describing the progress achieved during the past month, plans for the forthcoming month, any anticipated problems, and any action required by the Government.

For Labor-Hour Task Order, these reports must include monthly and cumulative labor hours, associated labor rates, and extended dollar expenditures.

The Contractor is required to submit the monthly progress report on the fifteenth business day of the following month, allowing customers to review Contractor performance in a timely manner without delaying prompt payment of invoices. An approval of a monthly progress report by the customer agency is considered an acceptance of the Contractor’s performance, including expenditures, for the month.

Invoicing All invoices submitted under the resulting contract must be reviewed and approved by the CO and COR for payment. Invoices should track costs at the CLIN and task level to provide auditable details for payment approval. An invoice report must be submitted by task to the CO and MMAC PM, pursuant to CDRL A002, (Monthly Progress Report, Training, and Invoice report).

CONTRACTOR PERSONNEL/WORK REQUIREMENTS

Key Personnel

The Contractor must assign a Program Manager (PM) and designated alternate who must be responsible for the performance of the work specified in accordance with the terms and conditions of the contract. The PM must have full authority to act on behalf of the contractor for all issues pertaining to contract administration of the contract. The PM is considered Key Personnel as addressed in AMS 3.8.2-17. The PM and designated alternate must be available during core hours (9:30 am – 2:30 pm CT business days) within three business days of the request to meet with Government personnel designated as the Contracting Officer (CO), MMAC Program Manager, and/or Contracting Officer’s Representative (COR). The PM and designated alternate must be able to read, write, speak, and understand English.

The PM must at a minimum have a bachelor’s degree, successfully completed 24 hours of college level management or business courses and have a minimum of seven (7) years of project management or managerial experience in either private industry or the Government. The PM and designated alternate must also possess the following qualifications:

· Be highly experienced in management of projects of the magnitude of this contract.

· Have a working knowledge of Government logistics operations.

· Possess effective management, organization, and problem-solving skills.

The Contractor PM and alternate must be responsible for the following:

· Managing the program for the Contractor.

· Being the primary point of contact for the CO, COR or MMAC PM to resolve problems under the contract.

· Designating a contractor representative as acting PM whenever absent and providing adequate notifications to the CO and COR.

· Ensuring all CDRL reports, and other deliverables are delivered timely.

· Attending meetings pertaining to contract performance as required by the CO.

· Maintaining appropriate staffing levels and IAW Section 4.2, Technical Requirements, filling vacancies within the specified timeframes.

Administrative, Managerial, and Supervisory The Contractor must provide qualified personnel with administrative, managerial, and supervisory capabilities to assure the effective performance of the contract. An on-site representative(s) of the Contractor such as a Task Lead will perform supervision and will be responsible for monitoring the work assignments of Contractor personnel on individual tasks. At no time must the Government supervise Contractor personnel.

Removal of Contractor Personnel The Government may withdraw a previously issued approval or assignment of Contractor personnel to this contract and request that the individual be removed from the contract based upon the individual not meeting Government expectations or requirements for personal, professional, or performance standards. Requests for removal will be initiated by the COR, reviewed for validity/approved by the CO and negotiated with the PM unless removal is due to a security violation that requires immediate removal from the Government facility.

Employee Appearance

Contract employees must be well groomed and dress in a neat, clean, professional manner which reflects a positive image to the public and does not detract from the professional image of the Government. The workplace dress is business casual, excluding Fridays, which are considered casual. Examples of business casual attire include casual slacks (e.g. khakis, corduroys), dress slacks, dresses, skirts, blouses, and dress shirts, casual shirts with collars or banded necks or sweaters. Shoes must be neat and clean. Hair color/hairstyle, makeup should not be disruptive in a professional environment.

Leave Management

The Contractor must maintain adequate staffing levels in order to ensure performance and delivery requirements are met. The Contractor must manage leave usage to ensure FAA requirements will not be impacted by significant unplanned leave usage.

Productive Year for Over & Above Requirements

For labor hour tasks, the total number of direct productive labor hours in a work year is considered to be 1880 for Service Contract Act positions (i.e. General Clerks) and 1880 for Professional positions (i.e. Program Manager/Accountants).

Hourly rates within the Labor hour pricing must include all qualified supervision, labor mix, reports, training, overhead, fringe general and administrative (G&A), profit applicable to the contractor as well as subcontractor(s)/teaming partners to meet all of the requirements.

PERFORMANCE REQUIREMENTS

ADDITIONAL TASK ORDERS

When authorized, the Contractor must provide qualified personnel to satisfy specific tasks that require work on an “as needed” basis provided such requirements are within scope of the contract. All functions performed within AMK-300, Financial Services Division, must be considered within the scope of this requirement. These tasks may be fixed price or time and material using pre-negotiated skill categories (Reference attachment 6) or incorporating a new labor category. The Government reserves the right to award a tasks(s) to another vendor based on the criticality of the task and/or if it is in the best interest of the Government.

TECHNICAL REQUIREMENTS FOR TASK ORDERS

For existing T&M/LH Tasks, the Contractor will notify the Task COR immediately when potential vacancies are identified to the Contractor. At that time the Task COR will advise the Contractor in writing whether the pending vacancy should or should not be filled. For T&M/LH tasks, the contractor must fill vacancies within 27 working days after the vacancies occur for existing tasks or when new task order(s) are officially authorized in writing by the CO or provide a written statement to the MMAC PM and Task COR stating the reason(s) for not meeting the placement criteria with stated corrective actions to timely meet future employee placements.

Depending on the task order requirement, the COR and CO will work with the Contractor to permit new hires to telework up to the maximum extent possible, up to and including full time or until it is safe to relocate.

Resumes verifying that the contractor meets the minimum labor description must be provided to the Government for approval prior to the contractor being submitted to Security.

If the Contractor is unable to fill vacancies within the required timeframe, the Contractor must provide a written statement to the MMAC PM and COR(s) stating the reason(s) for not meeting the placement criteria with stated corrective actions to timely meet future employee placements (Monthly Progress, Training, and Invoice Report, CDRL A002). Disincentives may be considered by the CO.

PERFORMANCE MONITORING

Quality Control Requirements ESC has historically established Service Level Agreements (SLA) with their customers reflecting minimum acceptable performance levels allowed for services provided. These performance levels will be identified in the tasks issued hereunder in furtherance of said agreements.

Quality Control (QC) Program The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The Contractor Quality Control Plan (QCP) will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction and other customer performance within the SOW and TSOW’. The Contractor must include an initial QCP with their proposal. After award, the CO will notify the Contractor of acceptance or required modifications to the plan. The Contractor must make appropriate modifications at no additional cost to the Government and obtain acceptance of the QCP by the CO before the start of the initial performance period. Pursuant to CDRL A003, Quality Control Plan (QCP), the Contractor must submit an updated QCP to the CO for approval six months after contract award, assuming the benefit of lessons-learned over the initial six-month period. Thereafter, the plan must be reviewed, updated, and submitted annually, or as changes occur, for acceptance by the Government. The QCP must describe the inspection system for the requested services listed in the SOW and must include the following:

A description of the Contractor’s quality control system. The system must cover all services, specify work to be inspected on either a scheduled or unscheduled basis, frequency, and describe how inspections are to be conducted.

The name(s) and qualifications of individual(s) responsible for performing quality control inspections, and the extent of their authority.

A description of the methods used to record the quality control inspection and corrective actions taken.

A description of the methods used for identifying and preventing defects in the quality of service performed.

The approach for filling vacancies in a timely manner, providing qualified personnel and maintaining an ongoing training program to ensure Contractor employees acquire the knowledge and skills necessary for new/emerging technology, managing changes in workload requirements, and providing timely and accurate invoices.

The Contractor must maintain a file of all scheduled and performed Quality Control inspections, inspection results, and dates and details of corrective actions. The file must be made available to the CO and MMAC PM upon request.

Quality Assurance Surveillance Plan (QASP) The Government will evaluate the Contractor’s performance under this contract in accordance with established quality assurance surveillance policies, internal guides, and processes. The Government reserves the right to modify the existing QASP at any time to prevent an increase in discrepancies. The Government must record all activities. When an observation indicates defective performance, the Government must notify the Contractor in writing and the Contractor’s representative must acknowledge/investigate the deficiency. The Government’s QASP is not a substitute for quality control by the Contractor. All findings of unsatisfactory or non-performed work must be identified and resolved in accordance with the QCP (as above). Positive or negative performance will be documented in performance reports to the CO.

Contract/Task Meetings The Contractor PM and/or designated alternate must be required to meet, at the discretion of the CO or MMAC PM during the term of the contract. These meeting minutes must be documented pursuant to CDRL A004 (Conference Report).

Contract Review Quarterly contract review meetings may be coordinated by the government to disseminate information and discuss any contract or operational issues, including task order activity. These program reviews, if conducted, will be at a time and location of the government’s choice. The Contractor must submit any agenda items to the CO and MMAC PM no later than five days prior to the scheduled contract review. Associated costs with the attendance at these reviews will be at no direct cost to the government.

Contract/Task Order Management The Contractor must submit a written Program Management Plan with their proposal detailing their proposed managerial approach pursuant to CDRL A007 (Program Management Plan). The Contractor must submit an updated Program Management Plan to the CO for approval 45 calendar days after contract award. Thereafter, the plan must be reviewed, updated, and submitted annually, or as changes occur, for acceptance by the Government.

GOVERNMENT FURNISHED PROPERTY

General The Government will provide, without cost, the facilities, equipment, materials, and services listed below. The Government-furnished property and services provided as part of this effort must be used by the Contractor only to perform under the terms of the resulting contract. No expectation of personal privacy or ownership using any FAA electronic information or communication equipment must be expected.

Property Facilities The Government will provide facilities at the Mike Monroney Aeronautical Center, 6500 South MacArthur Boulevard, Oklahoma City, Oklahoma 73169, or other local Government leased/owned facilities, including all utilities, telephone, janitorial services, and furniture for Contractor employees performing on tasks unless otherwise noted in the individual task order.

Equipment The Government will provide the following:

A suitable working environment (i.e., office furniture and administrative supplies).

A Personal Computer (PC) and/or a laptop (under certain conditions if approved by the COR) with access to an appropriate host computer and auxiliary hardware and software required in the performance of this contract.

Pagers, headsets, cell phones and maintenance agreements for such equipment when determined to be applicable by the COR. The Government will replace items that are determined to be beyond economical repair by the COR unless the damage or loss is due to Contractor negligence.

Government Furnished Property (GFP) will be identified on each individual task as required. The respective COR will identify and make available required Government property in accordance with contract requirements. In furtherance of this, the COR will initiate, process and maintain source documents, perform inventory verification, and validate the Contractor’s annual property report. The Contractor must be directly responsible and accountable for all Government property provided under this contract, including property in the possession or control of a subcontractor. The Contractor must comply with associated Federal Aviation Administration (FAA) property clauses and contract requirements, including submission of an annual report pursuant to CDRL A005 (Government Furnished Property Report).

Materials The Government will furnish the following:

The basic reference manuals, and any revisions, updates, and changes thereto for use by the Contractor.

Microfiche or computerized documentation inherent to the nature of the functions being performed.

Use of Government Property Telephones Government telephones are provided for use in conducting official business. Occasionally, Contractor employees are permitted to make calls that are considered necessary in the interest of the Government. Examples are as follows:

Calls to home or doctor if a Contractor employee is injured or becomes sick at work.

Brief calls to a location within the local commuting area to speak to a spouse or a minor child or those responsible for the child.

Brief calls to locations within the local commuting area that can be reached only during working hours, such as local Government agency, bank, or physician.

Brief calls to locations within the local commuting area to arrange for emergency repairs to home or car.

Mail/Postage Contractor employees must not have their personal mail directed to the Government office or use Government-furnished postage, either metered or stamps, for personal benefit. Government mail will be delivered by an internal distribution system.

Fax and Copy Machines The Government will provide contractor employees with fax or copier machines, which must only be used for official Government business in support of the task.

Computers and Internet and Electronic Mail (E-mail) All Internet and electronic media access accomplished by Contractor employees (utilizing Government-furnished equipment) must be for official Government business and in support of task requirements. Use of computer systems for personal use is prohibited.

All e-mail access and use by Contractor employees must be in support of the individual’s official duties and task responsibilities. All information created, transmitted, received, obtained, accessed, or in any way captured electronically using FAA e-mail systems is the property of the Government.

Canvassing, Soliciting, or Selling Contractor employees must not engage in private activities for personal gain or any other unauthorized purpose while on Government-owned or leased property, nor may Government time or equipment be utilized for these purposes.

Physical Security The Contractor must be responsible for safeguarding all Government property for Contractor use. At the close of each work period, Government or off-site facilities, equipment, and materials must be secured.

Conservation of Utilities The Contractor must instruct employees in utilities conservation practices. The Contractor must be responsible for operating under conditions, which preclude the waste of utilities, which must include:

Lights must be used only in areas where and when work is being performed.

Mechanical equipment controls for heating, ventilation, and air conditioning systems must not be adjusted by the Contractor or by Contractor employees unless authorized.

Water faucets or valves must be turned off after the required usage has been accomplished.

Computer equipment must be powered down during off hours, unless otherwise coordinated with the COR.

CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

Security Investigations Contractor personnel must be required to perform duties requiring a security investigation. The type of investigation required will be determined by the position risk level designation for all duties, functions, and/or tasks performed. The scope of the investigation required and the forms to be completed must be determined in accordance with FAA Order 1600.72A, Contractor and Industrial Security Program. The Contractor must be responsible for the preparation and submittal of the required forms to the Security Office. The Contractor personnel must not be required nor permitted to perform work prior to receipt of the required approval unless a temporary waiver is granted by the appropriate Government official.

The contractor must take all necessary steps to assure that contractor or subcontractor personnel who are selected for assignment to the resulting contract are persons of professional and personal integrity and trust, and meet all other requirements stipulated herein. The fact that the Government performs security investigations must not in any manner relieve the contractor of this responsibility.

The Contractor personnel must not be required nor permitted to perform work prior to receipt of the required approval unless a temporary waiver is granted by the appropriate Government official.

Consistent with FAA Order 1600.72, the FAA Servicing Security Element (SSE) must approve designated risk levels for the positions under the contract. Those risk levels are:

Note: These are for informational purposes only and may be different depending on the task. If the task deviates from what is listed above it will be annotated on the individual Task Order.

The contractor must submit a semi-annual report providing a listing of the names of all contractor personnel who had access to an FAA facility, sensitive information and/or resources anytime during the reporting period. Copies must be submitted to the CO, Security Office and MMAC PM, pursuant to CDRL A001 (Contract Employee Listing/ Employee Changes/ Vacancy Report).

Security Reporting Requirements The Contractor must submit a monthly report providing a listing of the names of all Contractor personnel who had access to an FAA facility, sensitive information and/or resources anytime during the reporting period. Copies must be submitted to the CO, Security Office, COR(s) and MMAC PM, pursuant to CDRL A001 (Contractor Employee Listing/ Employee Changes/ Vacancy Report). Examples of such changes are terminations, new hires, and name changes.

CONTRACT MANAGEMENT INFORMATION SYSTEM TOOL (CMIS)

All contract employees providing services under this contract are required to enter their hours into the ESC CMIS system daily for ESC to accurately track labor costs per project and provide a baseline for future budget projections. The Contractor Project Manager will receive direction on how to access and enter information into CMIS and will assure their staff is weekly entering accurate data. The appropriate project and task codes must be utilized for this project.

EMERGENCY SITUATIONS & EXERCISES DURING CONTRACT PERFORMANCE

Emergency situations and exercises are temporary exceptions to the prohibition of contractor personnel being subject to the direction and control of Government personnel when performing non-personal contract services in Government facilities.

All contractor personnel at a Government work site or facility during an actual emergency must conform to the procedures posted or directed by Government officials responsible for emergency response at that site or facility. Such officials include evacuation wardens/monitors, security personnel, Emergency Readiness Officers, management, CORs, etc.

Contractor personnel must participate in all emergency exercises, including evacuations, as part of performance under this contract. On rare occasions and based on advance arrangements that are then announced at the time of an exercise, contractor personnel will be excused from evacuations.

Contractor management/site supervisors must ensure that each contractor employee assigned to work in Government facilities possesses a general awareness of emergency and evacuation procedures at all locations where the employees might be during an emergency or exercise. Contractor management/site supervisors are responsible for accounting for their employees during an actual emergency or exercise, and are subsequently required to report this information to their Contracting Officer Representative (COR) as soon as practical based on the situation. Information on emergency procedures may be requested from the COR or a designated Government contact point at the work site.

When there are disruptions to Government operations at the Mike Monroney Aeronautical Center, contractor management/site supervisor should ensure that all employees are aware of the following methods of obtaining the Center’s status:

The Center Status website: https://employees.faa.gov/org/centers/mmac/employee_services/facility_status/

Status Phone number; (405) 954-0040, and local news channels.

If the Center is OPEN during inclement weather, it’s business as usual. Any need for unscheduled leave is between the contractor employee and their contractor management, not the FAA.

When the Center is OPEN with DELAYED ARRIVAL, contractors may allow their employees to arrive at the worksite in accordance with the DELAYED ARRIVAL under which the Center is operating. However, the government will not pay for hours not worked on other than firm fixed price type contracts and discussions on accounting for time or any other contract type should be between Contractor management/site supervisor and COR or CO.

When the Center is CLOSED, contractor employees should not report to the Center unless they have been informed in advance that they are considered “emergency” employees or their contractor management/site supervisor has provided other direction. The government will not pay for hours not worked on other than firm fixed price type contracts. Any discussions on accounting for time or any other contract type should be between the contractor management/site supervisor and the COR or CO.

If an alternative duty location is activated that includes contractor employees, all contractor employees will be made aware of that location through their contractor management/site supervisor.

CONTRACT DATA REQUIREMENTS LIST (CDRL)

CDRL Deliverables All data deliverables must be prepared and delivered in accordance with the corresponding CDRL items specified under the contract. CDRL items pertaining to specific work to be performed under task orders issued hereunder should be identified within the task’s individual SOW. Although not normally priced separately, the resources to prepare and submit these data items should be included in the proposed price for said task. While the list below constitutes potential reporting requirements that may apply to the basic contract and/or individual task orders, the Government reserves the right to require additional documentation not specified herein depending on the tasking. All data must be delivered FOB Destination as specified in the CDRL. The Contractor must furnish the CO one copy of the transmittal letter submitting any data requirements to the appropriate task COR and/or MMAC PM.

List of CDRLs

A007 Program Management Plan (PMP)

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