Appendix A - General Response Workbook.xlsx

XLSX spreadsheet 83 KB Posted Aug 13, 2026

Attached to: USNH Academic Video Management Solution
Solicitation number: 212027983
Issued by: New Hampshire

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Written by GovTribe AI · Aug 17, 2026

This is a General Response Workbook appendix for a Request for Proposal (RFP) issued by the University System of New Hampshire (USNH) seeking an enterprise video management, hosting, streaming, and lecture capture solution. The workbook serves as the standardized application form through which prospective vendors must provide comprehensive business and service capability information to be considered for contract award. The document does not specify response deadlines, site visit requirements, bidder conferences, or contract term and renewal options within its contents.

The workbook requires vendors to submit detailed financial documentation including audited financial statements for the previous three years, current bank references dated within three months, and proof of financial capacity to execute the contract. Vendors must also disclose any mergers, acquisitions, or changes in control within the past decade, demonstrate good standing with the State of New Hampshire, provide credit ratings from major agencies, and furnish current registration documentation with the NH Secretary of State. Additionally, vendors must submit at least three client references from similar engagements (preferably in higher education), describe their account management structure and personnel assignments, disclose any personal relationships with USNH employees, detail current and prior contracts with the University System, and confirm their commitment to attending business review meetings. The workbook does not address pricing terms, set-asides, incumbent information, or funding sources and amounts.

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Other files

File	Type	Posted
1424501-event.pdf	PDF	Aug 13, 2026
Appendix C - USNH Agreement SAMPLE.docx	DOCX document	Aug 13, 2026
USNH Request for Proposal 212027983.pdf	PDF	Aug 13, 2026
Appendix B - Solution Functionality Workbook.xlsx	XLSX spreadsheet	Aug 13, 2026

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A_General Response

Appendix A - General Response Workbook

A - GENERAL INFORMATION
ID#	Question Identifier	Question	Firm Response
A1	Business Information	Business Name:
		Principal Address:
		Phone Number:
		Year Organized:
		Organized in State of:
		Number of full-time employees:
		Within the last five years, has your firm provided services for the USNH?
		If yes, provide USNH Contact:
A2	Business Type (Indicate which applies)	Firm
		Dealer
		Distributor
		Manufacturer
		Wholesaler
		Other (Specify)
A3	Firm Primary Contact Information for this RFP	Contact Name
		Contact Email
		Contact Mailing Address
		Contact Phone
A4	Service Capabilities	Provide a brief, descriptive statement detailing evidence of the Firm’s ability to deliver the goods or services sought under this solicitation (prior experience, training, certifications, resources, program, and quality management systems, etc.).
A5	Use of SubFirms	Will any sub-Firms be utilized to provide services or functions? Describe if Firm will need to subcontract any work required by this solicitation.
A6	List at least three (3) companies or clients to whom Firm has provided similar services in scope and size to this RFP. Higher education clients preferable.
	Reference 1	Organization Name
		Contact Name
		Contact Email
		Contact Phone
		Please provide a summary of the scope of service at this reference customer. When did the Firm relationship start, when did it end and why if it is not ongoing.
	Reference 2	Organization Name
		Contact Name
		Contact Email
		Contact Phone
		Please provide a summary of the scope of service at this reference customer. When did the Firm relationship start, when did it end and why if it is not ongoing.
	Reference 3	Organization Name
		Contact Name
		Contact Email
		Contact Phone
		Please provide a summary of the scope of service at this reference customer. When did the Firm relationship start, when did it end and why if it is not ongoing.
	(Optional) Reference 4	Organization Name
		Contact Name
		Contact Email
		Contact Phone
		Please provide a summary of the scope of service at this reference customer. When did the Firm relationship start, when did it end and why if it is not ongoing.
	(Optional) Reference 5	Organization Name
		Contact Name
		Contact Email
		Contact Phone
		Please provide a summary of the scope of service at this reference customer. When did the Firm relationship start, when did it end and why if it is not ongoing.
A7	Bank Reference	Provide a current bank reference indicating the Firm's business relationship with the financial institution is in positive standing. The references should be written in the form of a standard business letter, signed, and dated within the past 3 months.
A8	Mergers, Acquisitions, Changes of Control	Provide a statement explaining any mergers, acquisitions, or change of control of the Firm within the last 10 years. Provide a statement explaining any planned mergers, acquisitions, or changes of control.
A9	Good Standing	Firm must be in good standing with the state of New Hampshire.
A10	Credit Rating	Provide your company's credit rating and indicate which major credit rating agency issued the rating and when.
A11	Financial Statements	Provide copies of annual audited financial statements for the last three calendar or fiscal years.
A12	Financial Capacity	Provide proof the Firm has the necessary financial capacity, showing extent, including working capital and the other resources to fulfill the contract without assistance from outside source. If this cannot be done, the Firm should indicate the amount of assistance required and the anticipated source.
A13	Contracts	Describe Firm’s current contracts with the University System of New Hampshire. Describe any such contracts within the previous 5-year period.
A14	Personal Relationship with USNH	Does the firm or any owner, sales/service representative, or employee, have a personal relationship with any USNH employee (includes all campus locations) (student relationships are not considered)?
		If yes, provide details
A15	Registration with the NH Secretary of State (http://www.sos.nh.gov/corporate/index.html)	New Hampshire business entity – Attach a current certificate of existence (ref. NH RSA 293-A:1.28)
		Non-New Hampshire business entity – Attach a current certificate of authority to transact business in the State of New Hampshire. Note that NH-RSA 293-A:15.01 prohibits foreign business entities from transacting business in the State of New Hampshire, without first obtaining a certificate of authority from the secretary of state.
B - CUSTOMER SERVICES QUESTIONS
ID#	Question Identifier	Question	Firm Response
B1	Account Management Team	The University desires a highly efficient and effective method of administering the contract resulting from this RFP. The high visibility, high volume, variety of systems and configurations, inventory, technology, and diversity of users and applications environments require careful coordination between the University and Firm. Describe the proposed Account Management structure for the University, including the primary contacts and communication channels. Firm must identify the number of personnel, geographic locations, executive contacts, any corporate guarantees, and other methods of ensuring the effective execution of this contract.
B2	Business Reviews	Describe / confirm that the Firm is committed to attending all business meetings, if requested by USNH, to review reports, pricing, product updates, performance, service-related issues, etc. Describe what other topics you would introduce to the meetings to make it more productive and strengthen the preferred Firm relationship.

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File details come from the government source that posted it. Updated Aug 17, 2026.