Amended Attachment 2-C Facility Location and Staffing Chart.pdf

Offer Forms Request for Proposal

Solicitation No. BPM006769 Parenting Time Services

State of Arizona Department of Child Safety

Office of Procurement & Contracts 3003 N. Central Avenue, 20th Floor

Phoenix, AZ 85012

Attachment 2-C Facility Location and Staffing Chart

Facility Name, Physical Address, Mailing Address, Phone and Fax Number

Sub Position Title Number FTEs

Day and Hours of Operation

County

Casa D’Amore Family Care, LLC 235 Giaconda Way, Suite 223

Tucson, AZ 85704 Phone: 520-360-5058 Fax: 520-208-9758

Casa D’Amore Family Care, LLC Visitation Office

1202 N Venice Avenue Tucson, AZ 85712

520-347-5464

Jane D’Amore

Chief Executive

Officer

Guadalupe Contreras

Program Supervisor

Office:

Monday-

Friday

8:30 AM

to

5:30 PM

Visitation Center

Monday- Sunday

7:00 AM

to

8:00 PM

The facility(s) listed above will not be open on those holidays marked below (darken box for applicable holidays): * New Year’s Day Lincoln’s Birthday President’s Day Martin Luther King Jr.’s Birthday Good Friday Memorial Day Yom Kippur Washington’s Birthday Labor Day Columbus Day Veterans’ Day Independence Day Rosh Hashanah Thanksgiving Day Christmas Other:

If your facility has specific holidays or days when it will not be open, please detail in an attached document how you will maintain service availability to meet contract requirements during these times. This could include on-call staff, remote services, or alternative arrangements that ensure there is no disruption in the availability of services. See Attached Document

Solicitation Instructions Part 2

SECTION 2-D: Offer Forms, Attachment 2-E

A v a i l a b l e o n l i n e a t : A P P . A Z . g o v

X

X X

X X X

X

X

*Note: CDFC Administrative Staff does not work marked holidays, but the Visitation Center is open for Case Aide scheduled visits on Holidays.

Jane D'Amore Cross-Out

Casa D’Amore Family Care

Attachment 2-C Facility Location & Staffing Chart (Amended 4.16.25) If your facility has specific holidays or days when it will not be open, please detail in an attached document how you will maintain service availability to meet contract requirements during these times. This could include on-call staff, remote services, or alternative arrangements that ensure there is no disruption in the availability of services.

Offeror Response:

Our Visitation Center is open Monday-Sunday from 7:00 AM to 8:00 PM including holidays and weekends. Our Administrative staff is available Monday through Friday, 8:00 AM to 5:00 PM. Our Case Aide’s have 24 hour access to the visitation center and use the center to provide visitations as needed or as determined by ADCS, including holidays, if requested by the participants. This allows us to meet contract requirements and maintain service availability for our participants.

For designated holidays, visitations for families are coordinated with our Case Aides for either the visitation office, community visits or home visits and may still occur as agreed upon by participants, Case Aides, and Case Managers. During visitations that may happen on holidays, where an assigned Case Aide is not available, we utilize part-time and on-call staff to manage cases so there is not a disruption to services. These visits are scheduled individually, case by case, and Administrative oversight is available as needed. Our Administration is on call at all times to provide direction and feedback to Case Aides as needed.