ADSPO13-043465_Amendment_27__amended_Exhibits_G_and_H_.pdf

Katie Hobbs Arizona Governor

Elizabeth Alvarado-Thorson ADOA Director

David Steuber State Procurement Administrator

Contract Amendment AZ DEPT. OF ADMINISTRATION

STATE PROCUREMENT OFFICE

CONTRACT NO.: ADSPO13-43465

Arizona Financial Information System Replacement

PAGE

100 N. 15TH AVE., STE. 305

Phoenix, AZ 85007 Amendment Twenty-Seven (27)

OF

CONTRACTOR: STATE AGENCY:

CGI Technologies and Solutions, Inc.

4600 E. Washington Street, Suite 300 Phoenix, AZ 85034

AZ Department of Administration (ADOA) State Procurement Office 100 N. 15th Ave., Ste. 402 Phoenix, AZ 85007

CONTACT: Kristine Johnson CONTACT: Eric Bell

PHONE: 303-475-2190 PHONE: (602) 499-9697

EMAIL: Kristine.johnson@cgi.com EMAIL: eric.bell@azdoa.gov

Arizona Financial Information System Replacement

In accordance with Uniform Terms and Conditions, Section 5.1 Amendments, this Contract is amended as attached herein:

1. The following Exhibits, attached below, shall replace any previous version of the Exhibits:

• State_of_Arizona_Amendment_27_Exhibit_G - CGI_Cost Proposal Summary v01.pdf

• State_of_Arizona_Amendment_27_Exhibit_H - CGI_Cost Proposal Schedule v01 (1).pdf

All other Terms, Conditions, and Pricing remain the same.

This Contract Amendment is not binding against the State of Arizona unless signed by an authorized representative of the Contractor and then accepted in writing by an authorized representative of the State.

CONTRACTOR HEREBY ACKNOWLEDGES RECEIPT AND

UNDERSTANDING OF THE ABOVE AMENDMENT.

THE ABOVE REFERENCED CONTRACT AMENDMENT IS

HEREBY EXECUTED THIS DATE BY THE STATE.

SIGNATURE DATE SIGNATURE DATE

Eric Bell

State Procurement Manager

PRINTED/TYPED NAME AND TITLE

mailto:eric.bell@azdoa.gov

EXHIBIT G

CGI Response to the State of Arizona – Amendment Twenty-Five Cost Proposal Summary Arizona Financial Information System (AFIS) Replacement;

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1 Cost Proposal Summary

CGI has carefully constructed a cost effective proposal response that we strongly believe meets State of Arizona’s short and long-term needs for the Arizona Financial Information System Replacement Project. CGI thanks the State for their time in clarifying the AFIS replacement project effort and is pleased to present an updated cost proposal that includes several benefits in the State’s pricing provided in the Cost Schedules:

▪ 75% of the Advantage software enhancements proposed in the September 17, 2012 submittal will be included in the Advantage baseline, providing a higher level software fit out of the box and reducing the long term total cost of ownership

▪ The price of Advantage software enhancements reduced significantly.

▪ Overall price for hosting several Disaster Recovery options are included and contain pricing itemized within the Cost Schedules

▪ CGI staff are re-categorized within work streams defined on Schedule 1 to better reflect effort by work stream

1.1 Schedule 1 – Total Cost

CGI is providing a firm fixed price that includes all costs required to implement the proposed solution consistent with the State’s solicitation.

CGI’s total cost includes a firm-fixed price for the business process redesign, implementation services, software licensure and maintenance, post-go-live support services, mandatory hosting and optional hosting that was requested in the RFP and through additional discussions with the State. The State’s Attachment 1: Cost Schedules have been populated as requested in the RFP. Two Total Cost Options are presented:

CGI Pricing Aligned to Delivery Success

◼ CGI is implementing its own Advantage ERP government software

◼ 98% Fit – Total Cost of Ownership lower with Out-Of-Box solution

◼ Cost-effective, pragmatic, and risk-mitigating delivery approach

◼ Licensing discount applied based upon DES being on maintenance

◼ Advantage Enterprise Licensing model translates to no new costs as new users are added

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Table 1: Total Cost Option A vs. Total Cost Option B

Total Cost Option A Total Cost Option B

Mandatory Components

Optional – Hosting of Production Environment

Optional – Hosting of Disaster Recovery Environment

Price (with Taxes) $55,497,739

$61,077,556

$72,827,445

$54,146,566

Percentage Reduction from September 2012 Submittal

18% 20%

Additional Services $487,200 $545,280 $624,120 $713,580

$886,680 $1,097,020

$1,345,182

$1,411,332

$487,200

DCS Support Services $380,060

$555,290

Managed Advantage Services

$38,112,307

$37,503,241

$37,395,241

$37,609,344

$37,619,707

$56,042,560

ADOT DW Services $45,500

$86,100

$131,600

$153,650

AHCCCS Managed Advantage Services

$978,861

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Total Cost Option A Total Cost Option B

ADOT System Deliverable Costs

$112,200

DES System Deliverable Costs

$227,700

MA1 Upgrade $479,440

Adv4 Upgrade Costs $9,702,000

Local Support Services $13,175,000

$14,005,256

$14,141,376

Total Price $55,984,939 $56,043,019

$56,121,859

$56,211,319

$56,765,019

$56,939,709

$100,631,834

$100,887,673

102,155,296

$101,931,630

$102,019,830

$102,719,620

$102,933,723

$102,944,086

$156,284,580

$157,114,836

$157,250,956

$54,633,766

Tables 1 through 3 summarize the pricing for the mandatory portions of our total solution pricing

vs. the Optional components. For these views we are showing the two options for Hosting of Production Environment and Hosting of Disaster Recovery Environment in the optional table, even though these costs are part of the cost evaluation in Schedule 1: Total Cost from Attachment 1: Cost Schedules. The outlined costs are based upon an enterprise license model for Advantage and include limited use models for Advantage Procurement, Human Resource

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Management, and Employee Self-Service to facilitate integration with the State’s current systems in these areas it has identified it would like to maintain for the foreseeable future.

Overall, we know the robust Advantage built for government capabilities, a 98% fit to AFIS requirements, combined with an implementation partner with proven success on complex statewide rollouts which include DOTs offers the lowest risk implementation at the greatest value for moving this critical initiative to success.

As the State considers the costs for this critical initiative we bring attention to the Value Added components of Advantage outlined in the Appendix B -Value Add to our proposal. The Advantage Collections module and the Managed Advantage offering provide opportunities for the State to leverage CGI’s experience and commitment to Public Private Partnerships. This could be an option to fund AFIS replacement, further decrease the total cost of ownership, free up valuable support resources, keep the new AFIS solution current with releases, and create a level payment model for years into the future. CGI has complied fully with the RFP requirements and we look forward to the opportunity to leverage our extensive experience with Advantage to discuss certain scope items that may offer similar or same results but at a lower cost without invoking new or added risk.

Table 2: Mandatory Solution Components

Mandatory Solution Components Proposed Price

(rounded to the nearest $ for this depiction)

Firm Fixed Price for Mandatory Software and Services of CGI’s Proposed Advantage Solution for AFIS

$51,245,130

$51,214,002

$99,098,722

$99,354,561

$99,351,347

$100,618,970

$101,150,903

$101,365,106

$101,375,469

$153,840,324

Total Price Mandatory Components

Before State and Local Transaction Privilege Tax

$51,245,130

$51,214,002

$99,098,722

$99,354,561

$99,351,347

$100,618,970

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Mandatory Solution Components Proposed Price

(rounded to the nearest $ for this depiction)

$100,395,304

$101,150,903

$101,365,106

$101,375,469

$153,840,324

State and Local Transaction Privilege Tax $929,465

$1,533,112

$1,536,326

$1,568,717

$2,444,256

Grand Total Price Mandatory Components $52,552,193

$52,143,467

$100,631,834

$100,887,673

$102,155,296

$101,931,630

$102,019,830

$102,719,620

$102,933,723

$102,944,086

$156,284,580

Table 3: Optional CGI Hosting and CGI Disaster Recover (A)

Optional Solution Components (A) Proposed Price (Rounded to the Nearest $ for this Depiction)

Optional - Hosting of Production Environment $2,407,002

$2,815,728

$896,203

$921,787

$927,723

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Optional - Hosting of Disaster Recovery Environment $538,544

$161,385

Total Price Optional Components $2,945,546

$3,354,272

$1,057,588

$1,083,172

$1,089,108

Table 4: Optional CGI Disaster Recovery (B)

Optional Solution Components (B) Proposed Price (Rounded to the Nearest $ for this

Depiction)

Optional – Hosting of Production Environment $0

Optional – Hosting of Disaster Recovery Environment $1,594,373

Total Price Optional Components $1,594,373

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Table 4: Amendment 27 vs. Amendment 26 Pricing with Total Cost Option A

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Table 5: Amendment 2 vs. Amendment 1 Pricing with Total Cost Option B

Table 6 (Amendment 2 vs Amendment 1 Pricing with Total Cost Option B) has been deleted based on the State’s decision for CGI to provide the Hosting Services.

CGI has populated the Cost worksheets with information from our proposed work plan. It is fully anticipated during Project Initiation activities the work plan and corresponding cost schedules will be updated. The information provided should give the State information needed to drive the final budget allocation for the project. CGIs response is fully compliant to the State RFP. To be fully compliant, CGI made the following cost assumptions in generating the proposed costs:

▪ CGI fully anticipates final work plan and cost schedule adjustments based upon project start and final contract discussions with the State will be made upon contract negotiations and project start-up activities.

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▪ The Vendor responsibility for production operations not only includes the maintenance and support of the application, but of the infrastructure purchased by the Vendor for the operations (hardware, database, operating system, for example).

▪ State staff levels are based upon our experience with other State’s similar in size to Arizona. Actual FTEs needed is dependent upon level of availability/commitment, experience level, functional knowledge, functional skills and technical skills. Staff levels depicted is based upon the State’s desire to transition the ERP to the State for on-going support. If the State elects to leverage our Managed Advantage Value Add option, the State can anticipate the full time staff needed on the project and in production to drop significantly.

▪ The hourly rate reflects a firm fixed price blended hourly rate for the purposes of completing the cost schedule and is dependent upon the final scope and approach selected.

▪ CGI has assumed net-30 payment terms for invoices.

▪ CGI has assumed that hardware and licenses will be invoiced and paid at the time of installation.

▪ The State will allow for off-site personnel for production operations as long as there are personnel available on-site for knowledge transfer to the State.

▪ The 180 day warranty commencing on go live date will conclude for acceptance when all critical and serious defects have either been resolved, or have an identified remediation plan for them. Items requiring a remediation plan completion date beyond the 90 day period will be handled as part of production support activities.

▪ The State will allow for off-site personnel for production operations as long as there are personnel available on-site for knowledge transfer to the State.

▪ The 180 day warranty will conclude for acceptance when all critical and serious defects have either been resolved, or have an identified remediation plan for them. Items requiring a remediation plan completion date beyond the 90 day period will be handled as part of production support activities.

▪ The State requests a summary of pricing associated with the State Transportation Improvement Plan (STIP) implementation including but not limited to software, implementation and other services. The table below summarizes key components. The cost proposal does not include pricing for STIP implementation and software.

Table 6: State Transportation Improvement Plan Costs

Item Hours / Price Cost Schedule

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STIP Implementation $511,510 Schedule 2 & Schedule 4

Please see Transportation Analyst- STIP (4,284 hours)

STIP Custom Modifications $0

STIP Reports $296,351 Schedule 3

Please see reports with functional area of State Transportation Improvement Program (STIP) (2,482 hours)

STIP License $291,600 Schedule 5

Advantage Performance Budgeting & Formulation license

STIP Maintenance for contract term $703,591 Schedule 5

Advantage Performance Budgeting & Formulation maintenance

Total $1,803,051

1.2 Schedule 2 – Services Cost

Schedule 2-Services Cost includes the cost by position and month in delivering ERP services for implementing the CGI Advantage solution for the AFIS replacement project. CGI is proud to present an experienced CGI Advantage ERP team with a specially discounted blended rate of $119.40 per hour to deliver a successful implementation.

1.3 Schedule 3 – Development Cost

Schedule 3-Development Cost includes development costs for the State of Arizona modifications, interfaces, conversion, infoAdvantage data warehouse changes, infoAdvantage reports creation, and development pool of hours. Hours for configuration are not reflected in this Cost Schedule. Configuration would include activities such as business rule setup within the CGI Advantage ERP or business intelligence toolset. The development hours by work stream are shown in the table below.

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Table 7: Summary of Hours by Development Work stream

Development Work Stream Development Hours

Enhancements 16,506 12,941 16,841 18,035 18,835 24,269 23,794

Enhancements (Post-Implementation Change Requests) 1,252 2,350

Interfaces 13,668 15,792 16,662 16,537 17,696 18,126 18,400 18,440

Interfaces (Post-Implementation Change Requests) 1,050 2,140

Conversion 15,792 13,536 10,481 9,017 8,591

Business Intelligence (infoAdvantage) 20,061 17,578 21,837 20,208 17,965 18,721 15,873 16,461 16,726 14,108 14,308

Business Intelligence (Post-Implementation Change Requests) 390 615

Development Pool of Hours 2,000 4,614 6,105 9,323 6,933

4,553 7,401 5,739 0

1.4 Schedule 4 – Consulting Hours by Month

Schedule 4-Consulting Hours by month includes the hours by position and month in delivering ERP services for implementing the CGI Advantage solution for the AFIS replacement project.

1.5 Schedule 5 – Software Costs

Schedule 5-Software Costs inventories software required by the State of Arizona for the AFIS Replacement project. All software-related costs required as part of CGI’s proposed solution have been included in the pricing found in Schedule 5 – Software Costs. CGI presents a favorable Existing Client Discount resulting in a 23% reduction from the license and maintenance price submitted in September 2012 to the State. The discount is noted on this cost schedule.

With Amendment 25, Schedule 5 is replaced with Schedule 5c (see Section 1.5.1).

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The table below defines the metrics used for priced software license line items on this schedule.

Table 8: Software License Metrics

License Metric License Metric Description

Authorized A specific user license that grants access to all components of the application.

Concurrent Any user across the enterprise may leverage the concurrent (user) license with the limitation of the number of users that are logged in at any one time.

Concurrent Session Any user across the enterprise may leverage the concurrent session license with the limitation of the number of login sessions at any one time. (specific to BusinessObjects)

Core Core-based licenses are based upon the number of core processors on the physical server or allocated to a VM

CPU CPU can refer to number of sockets irrespective of cores (e.g. the SQL Server model prior to 2012). CPU can also simply mean it is a calculation based upon some CPU/core factor.

Install Production Environment installation enabling site wide use.

Named A specific user may access the application

NPE Install Non Production Environment installation enabling site wide use.

PVU A Processor Value Unit is a license cost factor based upon IBM’s determination of the relative value of different core architectures (e.g. a 5000 series Intel core has a smaller PVU than an IBM POWER7 core). Each IBM software program has a specific price per PVU.

Server Server licenses are tied to specific servers and cannot be split up.

Site Any user across the State may use the application.

VM Virtual Machine.

CGI Advantage is deployed in many large State and Local governments. CGI’s experience in implementing and supporting the CGI Advantage Financial solution was leveraged in determining the number of licenses to support the State required user population for specific end user components. The table below identifies the total number of users supported by licenses that are used by the end user population.

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Table 9: Total End Users Supported by License

License Name License Metric License Quantity

Total Users Supported

Advantage Financial Base System Site 1 All State Users

Advantage Asset Management Site 1 All State Users

Advantage Grants Lifecycle Management Site 1 All State Users

Advantage Performance Budgeting & Formulation

Site 1 All State Users

Advantage Salary & Benefit Forecasting Site 1 All State Users

Advantage 1099 Reporting Site 1*** All State Users

Advantage Inventory Site 1*** All State Users

Advantage infoAdvantage Site 1 All State Users

Advantage infoAdvantage Dashboard Site 1 All State Users

IBM Maximo Authorized License Named 1 35* 1 35*

IBM Maximo Limited Use Licenses – Inventory

Named 200 105* 200 105*

IBM TRIRIGA Real Estate Manager Concurrent 10 3 100 30

IBM TRIRIGA CAD Integrator/Publisher Authorized 5 8* 5 80*

IBM TRIRIGA Facilities Manager Concurrent 35 4* 100 40*

IBM TRIRIGA Application Builder Authorized 1 1

IBM TRIRIGA Connector for Business Applications (Production)

Install 1 1

IBM TRIRIGA Connector for Business Applications (Non-Production)

Install 3 3

IBM TRIRIGA Request Central Concurrent 36 360

IBM TRIRIGA Capital Projects Manager Concurrent 4 40

IBM TRIRIGA Facilities Assessment Concurrent 4 40

IBM TRIRIGA Real Estate Environment Sustainability Manager

Concurrent 2* 20*

IBM TRIRIGA Workplace Operations Manager

Concurrent 28** 280**

IBM TRIRIGA Connector for Offline Forms Concurrent 1 10

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License Name License Metric License Quantity

Total Users Supported

SAP BusinessObjects Enterprise Professional for QRA

CPU 4 400

SAP BusinessObjects Web Intelligence CPU 4 400

SAP Business Objects Explorer CPU 4 400

SAP Business Objects Xcelsius Interactive Viewing

CPU 4 400

SAP Business Objects Xcelsius Enterprise

Named 5 5

SAP Business Objects Mobile CPU 4 400

The licenses outlined for IBM Maximo and IBM Tririga are sized to meet the State’s needs based on the number of users defined by the State and outlined in the table above.

***Amended in with Amendment 18.

* Beginning FY2016, the State has opted to reduce the maintenance of the following software products. The annual maintenance fees for these software products listed below will be based on the revised number of license quantity and total users provided by the State and will commence effective FY2016.

License Name License Metric License Quantity

Total Users Supported

IBM Maximo Authorized License Named 33 33

IBM Maximo Limited Use Licenses Named 83 83

IBM TRIRIGA CAD Integrator/Publisher Authorized 6 6

IBM TRIRIGA Facilities Manager Concurrent 2 23

IBM TRIRIGA Real Estate Environment Sustainability Manager

Concurrent 1 11

Maximo will be replaced by Advantage Inventory with the upgrade from Advantage 3.10.1 to Advantage 3.11.1c tentatively scheduled for go live in May 2019. This change is part of the Amendment 18 updates to purchase the Advantage Inventory license and substitute the Maximo and Advantage Inventory costs effective in State FY 2019 (cancellation of Maximo maintenance).

** The annual maintenance fees for the software product listed below will be based on the revised number of license quantity and total users provided by the State and will commence effective FY2016.

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License Name License Metric License Quantity

Total Users Supported

IBM TRIRIGA Workplace Operations Manager

Concurrent 35 273

1.5.1 Schedule 5c – Software Costs

Schedule 5C – For license and maintenance software provided by CGI to support the Advantage the transition to Advantage 4. The software license and maintenance terms are detailed in Exhibit E (Proprietary Software License Agreement) and Exhibit F (Proprietary Software Maintenance Agreement). Schedule 5c is added with Amendment 25.

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1.6 Schedule 6 – Hardware Costs

Schedule 6-Hardware Costs inventories hardware for the State supported on-premise production operations scheduled July 2015.

The hardware itemized in this schedule will not be required by the State if the Optional Production Hosting services are provided by CGI, as outlined in Schedule 9, are leveraged. This hardware is required for a State hosted on-premise solution only.

Based on the State’s decision to secure the Hosting Services to be provided by CGI, the hardware costs included in this Schedule have been deleted.

1.7 Schedule 7 – Labor Rates Schedule

Schedule 7-Labor Rates Schedule provides billing rates (all inclusive of travel and expenses) for a range of different skill areas. This schedule provides multiple tiers of CGI resources for various positions that align to the cost schedule. These rates are intended for use with unforeseen changes in scope that the State requests CGI to support on a time and materials basis. The rates are consistent for the duration of the project.

1.7.1 Schedule 7c – Blended Labor Rates

Schedule 7-Labor Rates Schedule provides a blended billing rate for each State Fiscal Year (exclusive of travel and expenses). These rates are intended for use with unforeseen changes in scope that the State requests CGI to support on a time and materials basis, or for increases in Fixed Capacity for Local Support Services (see Exhibit K – Consulting Services SOW 2).

1.8 Schedule 8 – Project Team Training Costs

Schedule 8-Project Team Training Costs provides an inventory of all training classes targeted for the State project team as part of the AFIS replacement.

Project Team Training is priced at a group rate for 15 staff. We anticipated more than 15 staff would need project team training for select subjects and, as such, included training for two or three groups of 15 staff each (i.e., 30-45 project team members). Project Team Training costs are reduced by reducing the number of State staff being trained from two groups to one group of students for certain sessions. Please see Appendix G – Advantage Learning Program Course Catalog, for an inventory of all classes, including a note for those that are earmarked for delivery two or three times. The project team will work with the State as needed to support additional attendees beyond the noted class size in the course catalog.

CGI has included a third Financial Product Walkthrough session to provide flexibility to the State in delivering training to key department users not part of the defined project team. This 4 day overview of Advantage Financial solution includes lecture, demonstration, and hands on exercises in a live training environment.

CGI will provide access to the CGI Advantage hosted training environment and associated Independent Study Guides (ISG) for the duration of Phase 2 – Implementation. The State may

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1.9 Schedule 9 – Hosting Costs

Schedule 9-Hostings Costs provides mandatory pricing for non-production hosting and optional pricing for production hosting and production disaster recovery through November 30, 2016.

After the Managed Advantage Go-Live Date, the hosting and disaster recovery services will be provided under the Managed Advantage Statement of Work This schedule includes pricing for two optional Disaster Recovery components

▪ Optional – Hosting of Production Environment (A): CGI Production and Disaster Recovery Hosted Solution with 12 hr RTO, 4 hour RPO. Please note that the ‘Transition Credit’ provided on the payment schedule reflects effort included in the mandatory pricing that would not be required if the State chooses the CGI Production and Disaster Recovery hosted solution.

▪ Optional – Hosting of Disaster Recovery Environment (B): State Production On Premise and CGI Hosted Disaster Recovery Solution with 12 hr RTO, 4 hour RPO

▪ The storage costs included in Amendment 8 are based on the current estimated file and database storage requirements in the Production environment. In the event that additional storage is required for the Production environment, the additional costs will be approved by the State in a future amendment to the contract.

1.10 Schedule 10 – All Other Costs

Schedule 10-All Other Costs inventories items not defined on other cost schedules.

Item 1 is an Accelerated Baseline fee is included for the enhancements identified through the analysis of State of Arizona requirements that will be placed in the CGI Advantage baseline and available for use by the State in CGI Advantage Release 3.10, the designated release for the State go live. This results in a 98% fit out of the box, a reduction in the price of custom software enhancements from $11.2 million to $2.2 million, the addition of a $4 million Accelerated Baseline fee, and resulting long term overall lower total cost of ownership.

The table below represents the proposed Accelerated Baseline Fee for the Travel Management and Budget Development components of the AFIS Replacement Project. This is provided as requested by the State.

Table 10: Accelerated Baseline Fee

Functional Area Accelerated Baseline Fee

Travel Management $250,000

Budget Development $60,000

Total $310,000

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Item 2 is Microfocus SilkPerformer license leased for use during a 30 day performance testing period prior to go live and is included in this cost schedule.

1.11 Schedule 11 – Budget & Travel Svcs Costs

Schedule 11-Budget Development and Travel Module Services costs inventories the services associated with the optional components of Budget Development and Travel. The State must decide by no later than October 1, 2013 in order to implement the optional travel component and by February 1, 2014 to implement the optional budget development component by the scheduled go live date of July 2015. Schedule 11 includes the Travel Module services cost based on the State’s decision to implement the optional Travel component. Schedule 11 does not include Budget Development services cost based on the State’s decision to not implement the optional Budget Development component.

1.12 Schedule 12 – Deliverable Payment Schedule

Schedule 12 - Deliverable Payment Schedule provides all service deliverables and associated retainage and retainage release payment months.

Based on the State’s request, CGI has tracked the work effort as compared to the invoice amounts by month. This information is displayed in the table below for the project from March 2013 through June 2017. The cumulative gross invoice amount (represented by the orange line) never exceeds the cumulative effort (represented by the blue bars). The exhibit below provides a graphical view of CGI work effort (cumulative cost) as compared to the invoiced amount by CGI (cumulative gross invoice) by month.

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Exhibit 1: Cumulative Gross Invoice vs. Cumulative Costs by Month

The exhibit below provides the same information as shown in the previous table but by State Fiscal Year. The orange line represents the cumulative services costs as compared to the cumulative invoice amount by year. The blue represents the cumulative gross invoice amount.

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Exhibit 2: Cumulative Gross Invoice vs. Cumulative Costs State Fiscal Year

CGI made the following updates to Schedule12 – Deliverable Payment Schedule:

1. CGI aligned our deliverables list more directly with the State’s deliverables as presented in the

Scope of Work

2. CGI created sub-deliverables to create deliverables that can be submitted and reviewed in a manageable manner.

3. CGI updated the estimated activity month to reflect the expected level of effort on a cumulative basis.

4. CGI revised the deliverable payment values to better reflect the level of effort on a work areas basis.

5. CGI revised deliverables and/or their estimated month of activity based on feedback from the

State during the January 16, 17 and 23 meetings.

a. Moved the project start date from February 2013 to April 2013. Allowed the BPR Phase to remain a 5-month effort.

b. Moved the Phase 2 Implementation Phase to begin September 2013. Adjusted the

Implementation Phase to be a 22-month effort

c. Removed online travel booking business area.

d. Modified project management deliverables estimated month of activity by assigning some of the deliverables to be completed in Phase 2

FY13 FY14 FY15 FY16 FY17

Gross Invoicing 200,000 9,726,346 26,433,485 32,282,226 33,089,226

Client Costs 1,198,575 13,137,547 29,132,424 32,487,431 33,089,226

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

Cumulative Gross Invoicing vs. Cumulative Client Costs by State FY

Gross Invoicing Client Costs

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e. Split the Project Team Training deliverable into a BPR and an Implementation Phase deliverable to accommodate the on-boarding of the State’s staff

f. Revised the delivery date of the Communication Plan to align better with the BPR Phase effort

g. Modified deliverables to identify optional post implementation summary for Budget

Preparation and Travel.

6. CGI revised deliverables and/or their estimated payment values to reflect revisions in requirements status.

a. Review and estimation of the Functional Requirement have resulted in revision of level of effort for enhancements

b. Review and estimation of development and implementation work

7. CGI modified the payment retainage terms as discussed with the State to contribute to additional cost savings. The retainage release schedule includes:

a. Adjusted Retainage holdback amount to 15%

b. 50% of retainage released prior to system acceptance

c. Retainage Release Schedule that follows enabled CGI to reduce the State cost by

$75,000:

d. Initiation and Planning Retainage Release

e. Fit Gap Retainage Release

f. To-Be Process Retainage Release

g. Configuration and Development Retainage Release

h. Testing Retainage Release

i. Deployment Retainage Release

j. All Phases I and II Deliverables Retainage Release

1.13 Additional Services Hours

Schedule 13 - Additional Services Hours includes the hours by position and month for delivery of additional support services to implement the Arizona Advantage solution for the BREAZ Project. The scope of services, as requested by the Arizona Department of Security (DES), will include one and one-fifth CGI Full Time Employee (½ time Financial Analyst-Sr, 1/5 time Financial Analyst-Sr, and ½ time Financial Analyst- Jr) who will support the DES project team and department staff in BREAZ implementation activities. An additional one-fifth CGI Full Time Equivalent Financial Analyst Sr (32 hours per month) and 1 Full Time Equivalent Financial Analyst Jr (168 hours per month) added from January 2015 through March 2015. The scope of services, as requested by the Arizona Department of Security (DES) will include an additional one-fifth Full-Time Equivalent Financial Analyst Sr (32 hours per month for 3 months), two-fifth Full-Time Equivalent Financial Analyst Sr (64 hours for 2 months), and one-half Full-Time Equivalent Financial Analyst Jr (84 hours per month for 5 months) added from April 2015 through December 2015. The scope of services, as requested by the Arizona Department of Security (DES) will include an additional three-quarter CGI Full Time Equivalent Financial Team Lead (126-132 hours per month) and 1 half-time equivalent Financial Analyst Sr (84-92 hours per month) added from January 2016 through June 2016. The scope of services, as requested

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Confidential by the Arizona Department of Security (DES) will include an additional three-quarter CGI Full Time Equivalent Financial Team Lead (126-132 hours per month) added from July 2016 through June 2017 and the reduction of 64 hours for the 1 half-time equivalent Financial Analyst Sr (June 2016).

The scope of services, as requested by the Arizona Department of Security (DES) will include an additional three-quarter CGI Full Time Equivalent Financial Team Lead (120-138 hours per month) added from July 2017 through September 2017.

1.14 Additional Services Cost

Schedule 14 – Additional Services Cost includes the cost by position and month for delivery of additional support services to implement the Arizona Advantage solution for the BREAZ project.

The services cost is based on the rates by Job Classification in Schedule - Labor Rates Schedule.

1.15 DCS Services Cost

Schedule 15 - DCS Services Cost for support provided to DCS by CGI for July, August, September, October, and November 2015.

1.16 Managed Advantage Services Cost

Schedule 16 – Managed Advantage Services Cost is for the Managed Advantage Services and Discretionary Hours for CGI support during the term of the Managed Advantage Statement(s) of Work and Advantage 4 Upgrade Statement of Work. Three thousand (3,000) Discretionary Services hours will be available to the State on an annual basis beginning with the State’s Fiscal Year 2017 through Fiscal Year 2025. If there are unused Discretionary hours at the end of a fiscal year, the unused hours limited to a maximum of 300 hours, may be rolled over to the next fiscal year. The rolled-over hours must be used in the year to which they are rolled unless otherwise mutually agreed upon. Discretionary Support for the State’s Fiscal Year 2017 through 2022 are defined in Exhibit C (Managed Advantage SOW 1) and for the State’s Fiscal Year 2023 through 2025 are defined in Exhibit I (Advantage 4 Upgrade).

See Section 2, which includes Early Termination Fees related to Managed Advantage Services.

1.17 ADOT Data Warehouse Support Services Cost

Schedule 17 – For Data Warehouse Support Services Cost for services requested by the Arizona Department of Transportation (ADOT). The services will be provided by CGI staff for 10 hours per week from January 2016 through June 2016. The scope of services, as requested by the Arizona Department of Transportation (ADOT) will include an additional two hundred and

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Confidential thirty-two (232) hours to be provided by CGI Financial Team Lead from July 2016 through December 2016. The scope of additional services, as requested by the Arizona Department of Transportation (ADOT) will include an additional two hundred and sixty (260) hours to be provided by the CGI Financial Team Lead from January 2017 through June 2017.

The scope of additional services, as requested by the Arizona Department of Transportation (ADOT) will include an additional one hundred and twenty six (126) hours to be provided by the CGI Financial Team Lead from July 2017 through September 2017.

1.18 AHCCCS Managed Advantage Services Cost

Schedule 18 – Managed Advantage Services Cost is for the Managed Services requested by the Arizona Health Care Cost Containment System (AHCCCS) for a testing environment during the term of the Managed Advantage Statement of Work.

1.19 ADOT System Deliverable Costs

Schedule 19 – For ADOT System Deliverable Costs for the development of agency specific software requested by the Arizona Department of Transportation (ADOT). The development services will be provided by CGI staff. The scope of development, as requested by the Arizona Department of Transportation (ADOT) will include three (3) new interfaces and one interface update.

1.20 DES System Deliverable Costs

Schedule 20 – For DES System Deliverable Costs for the development of agency specific software requested by the Arizona Department of Economic Security (ADES). The development services will be provided by CGI staff. The scope of development, as requested by the Arizona Department of Economic Security (ADES) will include budget structure creation, validation tables, and new universes.

1.21 Managed Advantage Upgrade - 1

Schedule 21 – For supplemental services to be provided by CGI to support the first Managed Advantage upgrade from 3.10.1 to 3.11. This includes services that are not covered in the standard technical upgrade services included in the Managed Advantage agreement(s).

1.22 Advantage 4 Upgrade Costs

Schedule 22 – For Consulting Services to be provided by CGI to support the Advantage upgrade from 3.11 to 4. The services are detailed in Exhibit I (Advantage 4 Upgrade). Added with Amendment 25.

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1.23 Local Support Services

Schedule 23 – The State and CGI have agreed to expand our existing partnership to provide an increased level of ongoing support and continuous improvement of the State’s CGI Advantage® ERP eco-system in the form of Local Support Services using an Annual Planning Process.

These are CGI Consulting Services that are not covered in the standard technical upgrade services included in the Managed Advantage agreement(s). The services are detailed in Exhibit K (Local Support Services). Added with Amendment 25.

Amendment 26 - Added to the 1.23 Local Support Services schedule to include additional resources to support the HRM application for six (6) months from July 1, 2025, through December 31, 2025.

Amendment 27 – added an additional BI resource per request of the State from November 17, 2025 through part of March 20, 2026.

2 Early Termination Fee Schedule Should any portion of the Contract be terminated for any reason, the State shall pay to CGI an agreed upon fee as outlined in Table 11 (“Early Termination Fee”). These fees are exclusive of any fees for Disengagement Services as described in Section 44.9 of the Special Terms and Conditions. The Early Termination Fees are for those deferred payments for certain Services performance by CGI as mutually agreed upon under Amendment 25 and as described in Exhibit A (Special Terms and Conditions) Section 41.5, Deferred Payments.

Table 11 outlines the Early Termination Fees that will be due to CGI on the effective date of termination based on the Statement(s) of Work terminated. The amount payable is the amount shown in Table 11 for the year of termination. The fees specified in Table 11 are separate from and assume that all other fees specified in Exhibit H (Cost Proposal Schedule) due to CGI up to and including the effective date of termination have been paid in full.

Table 11 – Early Termination Fees for Deferred Payments

Statement of Work

State Fiscal Year

Software License &

Maintenance

(SOW

Exhibits E &

F)

Managed Advantage & Local Support

(SOW Exhibits C, J, & K)

Advantage 4 Upgrade

Exhibit I)

Discretionary Support

Exhibit I)

Total

Termination Fee Year 1 (FY 2022) $200,000 not allowed $0 $200,000

Termination Fee Year 2 (FY 2023) $150,000 $2,500,000 $1,440,000 $4,090,000

Termination Fee Year 3 (FY 2024) $50,000 $425,000 $3,000,000 $960,000 $4,435,000

Termination Fee Year 4 (FY 2025) $110,000 $730,000 $480,000 $1,320,000

Termination Fee Year 5 (FY 2026) $95,000 $400,000 $0 $495,000

Termination Fee Year 6 (FY 2027) $80,000 $250,000 $0 $330,000

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Termination Fee Year 7 (FY 2028) $65,000 $175,000 $0 $240,000

Termination Fee Year 8 (FY 2029) $50,000 $125,000 $0 $175,000

Termination Fee Year 9 (FY 2030) $35,000 $100,000 $0 $135,000

Termination Fee Year 10 (FY 2031) $20,000 $90,000 $0 $110,000

Termination Fee Year 11 (FY 2032) $10,000 $80,000 $0 $90,000

(This space intentionally left blank)

EXHIBIT H

State of Arizona ERP Project

Cost Proposal Request for Proposal July 2012

FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 FY 2025 FY 2026 FY 2027 FY 2028 FY 2029 FY 2030 FY 2031 FY 2032

Fiscal Yr 1 Fiscal Yr 2 Fiscal Yr 3 Fiscal Yr 4 Fiscal Yr 5 Fiscal Yr 6 Fiscal Yr 7 Fiscal Yr 8 Fiscal Yr 9 Fiscal Yr 10 Fiscal Yr 11 Fiscal Yr 12 Fiscal Yr 13 Fiscal Yr 14 Fiscal Yr 15 Fiscal Yr 16 Fiscal Yr 17 Fiscal Yr 18 Fiscal Yr 19 Fiscal Yr 20

1 Services Costs (Schedule 2)

2 Project Mgmt and Functional/Technical Cost (Schedule 2 Ref A) 546,631$ 6,654,850$ 9,036,188$ 3,414,339$ 2,498,276$ 58,800$ 22,209,084$

3 Enterprise Readiness Cost (Schedule 2 Ref B) 631,885$ 1,118,336$ 2,068,427$ 341,537$ -$ 4,160,185$

4 Development (Schedule 2 Ref C) 20,060$ 4,105,606$ 3,976,860$ 20,060$ -$ 8,122,586$

5 Software Costs (Schedule 5)

6 Software License (Schedule 5 Ref A) -$ 3,814,025$ 342,916$ 198,923$ 117,432$ 4,473,296$

7 Ongoing Software Licensure (Schedule 5 Ref B) -$ 1,369,021$ 1,059,039$ 1,138,839$ 1,228,616$ 1,245,154$ 1,286,413$ 1,225,279$ 1,262,069$ -$ -$ -$ -$ -$ 9,814,432$

7b Adv 4 Software Costs (Schedule 5C) 1,318,563$ 1,753,707$ 1,706,152$ 1,725,852$ 1,761,267$ 1,600,726$ 1,600,726$ 1,600,726$ 1,600,727$ 1,600,727$ 1,200,544$ 17,469,718$

8 Hardware Costs (Schedule 6) -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$

9 Project Team Training Costs (Schedule 8) 323,000$ -$ 64,440$ 387,440$

10 Hosting Costs (Schedule 9)

11 Non-Production Environment Hosting Costs (Schedule 9 Ref A) -$ 411,260$ 338,301$ 749,561$

12 Production Environment Hosting Costs (Schedule 9 Ref B) 156,580$ 536,135$ 235,008$ -$ -$ -$ -$ -$ -$ -$ -$ -$ 927,723$

13 Disaster Recovery Environment Hosting Costs (Schedule 9 - Option A) 15,370$ 104,176$ 41,840$ -$ -$ -$ -$ -$ -$ -$ -$ -$ 161,385$

14 All Other Costs (Schedule 10) 4,352,036$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ 4,352,036$

15 Firm Fixed Price - Mandatory Software and Services 5,873,611$ 17,473,098$ 16,886,171$ 5,113,698$ 3,726,893$ 1,303,954$ 1,403,846$ 1,225,279$ 1,262,069$ 1,318,563$ 1,753,707$ 1,706,152$ 1,725,852$ 1,761,267$ 1,600,726$ 1,600,726$ 1,600,726$ 1,600,727$ 1,600,727$ 1,200,544$ 71,738,337$

16 Firm Fixed Price - Optional Hosting Services - A 171,950$ 640,311$ 276,848$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ -$ 1,089,108$

17 Total Firm Fixed Price 5,873,611$ 17,473,098$ 17,058,121$ 5,754,009$ 4,003,740$ 1,303,954$ 1,403,846$ 1,225,279$ 1,262,069$ 1,318,563$ 1,753,707$ 1,706,152$ 1,725,852$ 1,761,267$ 1,600,726$ 1,600,726$ 1,600,726$ 1,600,727$ 1,600,727$ 1,200,544$ 72,827,445$

18 Additional Implementation Services (Schedule 14) -$ 146,160$ 471,300$ 470,472$ 257,250$ 66,150$ 1,411,332$

19 DCS Support Services (Schedule 15) 555,290$ 555,290$

20 Managed Advantage Services (Schedule 16) 4,574,975$ 3,539,267$ 3,485,768$ 3,493,794$ 3,499,872$ 3,501,351$ 3,501,844$ 3,501,844$ 3,501,844$ 3,501,844$ 1,517,304$ 37,619,707$

20a Managed Advantage Services (Schedule 16) - Amendment 25 Additions 43,000$ 74,000$ 1,869,433$ 2,861,669$ 2,861,669$ 2,861,669$ 2,861,669$ 2,861,669$ 2,128,075$ 18,422,853$

21 ADOT Data Warehouse Services (Schedule 17) 45,500$ 86,100$ 22,050$ 153,650$

22 AHCCCS Managed Advantage Services (Schedule 18) 25,099$ 100,396$ 100,396$ 100,396$ 100,396$ 100,396$ 100,396$ 100,396$ 100,396$ 100,396$ 50,198$ 978,861$

22a AHCCCS Managed Advantage Services (Schedule 18) - Amendment 25 Additions 50,197$ 100,395$ 100,395$ 100,395$ 100,395$ 100,395$ 66,930$ 619,102$

23 ADOT System Deliverables (Schedule 19) 26,400$ 85,800$ 112,200$

24 DES System Deliverables (Schedule 20) 155,100$ 72,600$ 227,700$

25 MA Upgrade #1 (Schedule 21) $ 101,160 $ 293,480 $ 84,800 479,440$

27 Adv 4 Upgrade Costs (Schedule 22) $2,400,000.00 $ 3,383,000.00 $3,919,000.00 9,702,000$

28 Local Support Services (Schedule 23) $ 611,000.00 $1,481,000.00 $2,441,256.00 $1,647,304.00 $1,647,304.00 $1,647,304.00 $1,647,304.00 $1,647,304.00 $1,235,480.00 14,141,376$

29 Total Price 5,873,611$ 17,619,258$ 17,529,421$ 11,425,345$ 8,168,253$ 5,237,878$ 5,291,516$ 4,910,347$ 4,863,816$ 7,363,803$ 8,812,947$ 9,838,392$ 6,809,092$ 7,689,655$ 6,210,094$ 6,210,094$ 6,210,094$ 6,210,095$ 6,210,095$ 4,631,029$ 157,250,956$

Cost Category Amendment 27 Total

CGI Response to the State of Arizona - Amendment Twenty-One AFIS Replacement Sol. No. : ADSP013-00001953 February 20th, 2019

1 Total Cost - A

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Cost Proposal Request for Proposal July 2012

Cost Schedules Cost Section 1: General Instructions

The Offerors must use the cost format presented in this RFP and NOT their own format. “TBD” (to be determined) or similar annotations in the cells for cost estimates are not acceptable. Failure to fully provide cost information as described in Cost Schedules 1 through 12 will lead to elimination of the proposal. Formulas included herein are established for the convenience of the Offeror and to enhance understanding of the required response. The Offeror shall be responsible for the consistency and accuracy of the formulas and roll-ups contained herein. Any errors are solely the responsibility of the Offeror.

Cost Section 2: Cost Schedules The Offeror’s cost proposal must be completed in the format provided in this RFP. Attachment 1 includes the following schedules, residing on separate worksheets. The worksheets are as follows:

Schedule 1: Total Cost Schedule 2: Services Cost Schedule 3: Development Cost Schedule 4: Consulting Hours by Month Schedule 5: Software Costs Schedule 6: Hardware Costs Schedule 13: Additional Services Hours Schedule 15: DCS Services Cost

Schedule 7: Labor Rate Schedule Schedule 8: Project Team Training Costs Schedule 9: Hosting Costs Schedule 10: All Other Costs Schedule 11: Budget & Travel Services Costs Schedule 12: Deliverable Payment Schedule Schedule 14: Additional Services Cost Schedule 16: Managed Advantage Services Cost

Schedule 1: Total Cost The Offeror must enter cost information at the line item level from the other schedules. The State’s fiscal year is July 1st through June 30th.

Schedule 2: Services Cost This section shall include Schedule 2: Services Costs. The cost for the implementation services for all ERP modules and any 3rd party software shall be estimated on the basis of the resource loading in the project plan and shall tie to the Consulting Hours by Month in Schedule 4. The Position Name should indicate the module(s) and role tied to a position (e.g., GL Lead, AP Business Analyst, etc.) and be consistent between Schedule 2 and Schedule 4. The services costs must include all services required in this RFP to deliver an ERP solution that shall meet the Objectives, Project and Implementation Timing, Software, Scope of Services, and Appendices with the exception of those costs associated with Hardware, Hosting (Required or Optional), and ERP Project Team training for which separate costs schedules have been established. The information on the line in Schedule 2 titled, “Development Team” must tie to the total line item in Schedule 3 Development Costs. These two schedules must reconcile to each other.

Schedule 3: Development Cost The Offeror shall identify each software development item, the requirements associated with the item (where applicable) and the cost of the development item.