Addendum No. 2 - Questions & Answers.pdf

Data Management Tools

Request for Proposals

No. 25-43232300-RFP

Questions and Answers and

Addendum No. 2

Questions and Answers

The Department has received the following questions through MFMP Sourcing, and the Department’s answers are provided in the table listed below:

No. Question Answer

1. We provide services, not software and tools.

Are you seeking responses for services only, and if so, are vendors required to bid all service categories, or can they bid only those of interest.

Vendors should propose Solution(s) to the applicable Service Category(ies). If a Solution(s) meets the requirements of multiple Service Categories, the applicable Attachment L, Service Category Technical Response(s) and Attachment B, Cost Proposal, for each applicable Service Category shall be submitted. See Attachment C, Proposal Submission Instructions and Evaluation Criteria.

2. The L1 and L2 documents for the above referenced project are currently in Review Mode with Track Changes locked. Could you please provide the unlocked versions at your earliest convenience?

Please see revised Attachment L1 and L2, Service Category Technical Response(s) that corrects this issue.

3. As an authorized reseller, we are prohibited from entering into any agreement that excludes or supersedes specific manufacturer terms and conditions or that modifies the standard commercial off-the-shelf offerings.

Given that any proposal we submit must incorporate certain required end user terms and conditions, would Florida DMS consider removing or revising the provision stating that 'a Respondent agrees that any additional terms or conditions, whether submitted intentionally or inadvertently, shall have no force or effect' to allow for necessary exceptions?

No.

4. Would the Florida Department of Management Services (DMS) consider revising the statement in Section 3.9.h. to read as follows:

"The Respondent affirms it has read and understands the terms and conditions listed in the Draft Term Contract, and that the submission is made in conformance with

No.

Please refer to Section

3.2 Subsection 4, Terms and Conditions, of the Request for Proposals.

those terms and conditions, unless otherwise noted in the Respondent's submitted exception.”

5. Is the intention of the master services agreement to procure and acquire standard, Commercial off the Shelf toolsets available in the market?

This RFP is to establish a State Term Contract.

“State Term Contract” is defined in section 287.012, Florida Statutes (F.S.), as “a term contract that is competitively procured by the department pursuant to s.

287.057 and that is used by agencies and eligible users.”

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

6. Can the State clarify the type of tools that are procured off the vehicle?

Please refer to Attachment A, Scope of Work, Section 3.2 Service Categories.

7. What is the expected scope of the training to be included?

Please refer to Attachment A, Scope of Work, Section 3.1.10, Training and Support.

Any specific support and training needs will be defined by the Customer in the Customer Specific Scope of Work and/or Request For Quotes.

8. Can a vendor propose a domain specific or niche toolset for analytics and integration?

All proposed Solution(s) must meet the minimum specifications, terms, and conditions outlined in the Term Contract.

Please also refer to Attachment B, Cost Proposal specifically

“Add-On Services (OPTIONAL)” section and Attachment A, Scope of Work, Section

3.4 Optional Add-On

Services.

9. In Section 3.2.2. Service Category 2E you mention Master Data Management/Reference Data Management. Can you confirm what other data domains your looking to master that are in scope besides reference data? (i.e.

citizen, customer, products, employee, etc.)

Respondents may propose equivalent solutions that align with Section 3.2.2, E, Master Data Management/Reference Data Management.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

10. Can you provide us with an estimated number of records by domain type that you have today?

No. The number of records will vary from Customer to Customer.

11. Do you currently own any Data Quality or MDM tools today?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

12. If so, what tools have been tried previously and why did that strategy fail?

Data Quality or MDM tools will vary from Customer to Customer.

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

13. Are you leveraging any 3rd party data providers for data enrichment and if so who are those providers?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

14. Would you need the ability to validate and cleanse addresses, append/validate phone and email addresses?

• If so, how many addresses, phone and email addresses do you estimate having?

Please refer to

Work, Section 3.2 Service Categories.

Specific Customer needs will vary based on the Customer.

15. Have you engaged a Partner or Consultant to help build and define your strategy and requirements for this initiative?

No.

16. Is this a funded 2025 initiative with Executive Sponsorship?

Please see response to question 5.

Please refer to Section

1.3 Objective, of the

Request for Proposals.

17. What is the term of this contract? Please refer to Section 1.6, Term, of the Request for Proposals.

18. What is the expected dollar amount of this contract?

Please refer to Section 1.3, Objective, of the Request for Proposals.

19. What is the breadth of agencies/organizations that can use this contract?

”State Agencies” is defined in section 287.012, F.S., and “Eligible Users” is defined in Rule 60A- 1.001, Florida Administrative Code (F.A.C.).

20. In Attachment L, there is focus on data integration and data ingestion. Can you outline the systems that you are hoping to connect to in order to extract data from those systems? Load data to specific systems?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

21. Can you provide us with an amount of data that you feel you would like to extract and move each month?

Please see response to question 5.

22. Are there transformations that you need to do to the data as you load it into the target systems (aggregations, joins, unions, expressions, etc.)?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

23. Are there data quality concerns that you have globally that may not be included in a master data project? How much data will that include?

Please see response to question 5.

24. Do you have any applications or programs that require event driven integration via web services, API calls?

Provide all relevant proposed Solution(s).

Please see response to question 5.

25. Do you have any prebuilt business rules for validating/verifying data that you would like to import for data quality profiling/remediation purposes?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

26. How often would you need to profile data to discover data quality problems coming from multiple systems?

This RFP will result in a state term contract for the state of Florida.

The need to profile data will vary based on the Customer.

27. In Section 3.2.2. Service Category 2: Data Governance subsection f) Data Marketplace, you mention “Solution(s) should enable Customers to catalog, access, and share data assets internally and externally while maintaining governance and security controls”.

i) Can you define what is meant by Customers? Are these other agencies in Florida, or external partners & vendors (or both)?

ii) For data sharing, how many data assets are expected to be available in the Data Marketplace per month? (i.e. 100, 200, etc.)

iii) How many users would be expected to search and request data sets and reports in the Data Marketplace? (i.e. 100, 200, etc.)

Please refer to Attachment A, Scope of Work, Section 2.

Definitions, Customer.

Please see response to question 5.

Specific Customer needs will vary based on the Customer.

28. How many Data Governance Business Assets do you anticipate needing for your governance solution during the contract period, including Business Glossary Terms, Data (sub) Domains, ML Models, Policies, Business Processes, Data Sets, Systems, or Interfaces? Provide a numerical answer.

Example Answer: 12 domains, 8 subdomains, 400 Glossary Terms

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

29. How many Data Catalog Technical Assets do you expect to maintain during the contract period, such as machine-generated Database Schemas or Tables, .json files, BI Reports, Data Quality Rules, Database Views, or Database Columns? Provide a numerical answer.

Example Answer: 500,000 Catalog Assets.

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

30. How often do you need to scan or profile the identified data sources? Specify the preferred scan frequency, e.g., daily, weekly, bi-weekly, monthly, or bi-monthly. Also, mention if delta scans are needed and how often.

Example Answer: Bi-monthly scan cadence.

Please see response to question 5.

31. How many Data Marketplace Assets do you plan to have on the marketplace, including marketplace categories, CDGC Metadata Assets (Table, File, Data Set, ML Model), and Data collections? Provide a numerical answer.

Example Answer: 60 Data Assets.

Please see response to question 5.

32. How many data consumers (Data Scientists, Data Engineers, Data Analysts, BI Users, Report Consumers) do you expect to use the Data Marketplace for shopping for data?

Example Answer: 5 Data Consumers.

Please see response to question 5.

33. For data quality consumption, how many gigabytes of data need to be profiled each month for data quality assessment, and what percentage of the data will be scanned?

Example: 100 GBs, 100%

Please see response to question 5

34. What are the top 5 Data Governance use cases you wish to implement first in order of importance?

Please see response to question 5.

35. In Section 3.2.2. Service Category 2E you mention Master Data Management/Reference Data Management. Can you confirm what other data domains your looking to master that are in scope besides reference data? (i.e.

citizen, customer, products, employee, etc.)

Respondents may propose equivalent solutions that align with Section 3.2.2, E, Master Data Management/Reference Data Management.

Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

36. Can you provide us with an estimated number of records by domain type that you have today?

No. The number of records will vary from customer to customer.

37. Do you currently own any Data Quality or MDM tools today?

Please see response to question 5.

38. If so, what tools have been tried previously and why did that strategy fail?

Data Quality or MDM tools will vary from Customer to Customer.

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

39. Are you leveraging any 3rd party data providers for data enrichment and if so who are those providers?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

40. Would you need the ability to validate and cleanse addresses, append/validate phone and email addresses?

• If so, how many addresses, phone and email addresses do you estimate having?

Work, Section 3.2 Service Categories.

Specific Customer needs will vary based on the Customer.

41. Have you engaged a Partner or Consultant to help build and define your strategy and requirements for this initiative?

No.

42. Is this a funded 2025 initiative with Executive Sponsorship?

Please see response to question 5.

Please refer to Section

1.3 Objective, of the

Request for Proposals.

43. What is the term of this contract? Please refer to Section 1.6, Term, of the Request for Proposals.

44. What is the expected dollar amount of this contract?

Please refer to Section 1.3, Objective, of the Request for Proposals.

45. What is the breadth of agencies/organizations that can use this contract?

This RFP will result in a state term contract for state agencies and eligible users in the state of Florida.

46. In Attachment L, there is focus on data integration and data ingestion. Can you outline the systems that you are hoping to connect to in order to extract data from those systems? Load data to specific systems?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

47. Can you provide us with an amount of data that you feel you would like to extract and move each month?

Please see response to question 5.

48. Are there transformations that you need to do to the data as you load it into the target systems (aggregations, joins, unions, expressions, etc.)?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

49. Are there data quality concerns that you have globally that may not be included in a master data project? How much data will that include?

Please see response to question 5.

50. Do you have any applications or programs that require event driven integration via web services, API calls?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

51. Do you have any prebuilt business rules for validating/verifying data that you would like to import for data quality profiling/remediation purposes?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

52. How often would you need to profile data to discover data quality problems coming from multiple systems?

This RFP will result in a state term contract for the state of Florida.

The need to profile data will vary based on the Customer.

53. In Section 3.2.2. Service Category 2: Data Governance subsection f) Data Marketplace, you mention “Solution(s) should enable Customers to catalog, access, and share data assets internally and externally while maintaining governance and security controls”.

i) Can you define what is meant by Customers? Are these other agencies in Florida, or external partners & vendors (or both)?

ii) For data sharing, how many data assets are expected to be available in the Data Marketplace per month? (i.e. 100, 200, etc.)

iii) How many users would be expected to search and request data sets and reports in the Data Marketplace? (i.e. 100, 200, etc.)

Please refer to Attachment A, Scope of Work, Section 2.

Definitions, Customer.

Please see response to question 5.

Specific Customer needs will vary based on the Customer.

54. How many Data Governance Business Assets do you anticipate needing for your governance solution during the contract period, including Business Glossary Terms, Data (sub) Domains, ML Models, Policies, Business Processes, Data Sets, Systems, or Interfaces? Provide a numerical answer.

Example Answer: 12 domains, 8 subdomains, 400 Glossary Terms

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

55. How many Data Catalog Technical Assets do you expect to maintain during the contract period, such as machine-generated Database Schemas or Tables, .json files, BI Reports, Data Quality Rules, Database Views, or Database Columns? Provide a numerical answer.

Example Answer: 500,000 Catalog Assets.

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

56. How often do you need to scan or profile the identified data sources? Specify the preferred scan frequency, e.g., daily, weekly, bi-weekly, monthly, or bi-monthly. Also, mention if delta scans are needed and how often.

Example Answer: Bi-monthly scan cadence.

This RFP will result in a state term contract for the state of Florida.

The need to scan or profile data will vary based on the Customer.

57. How many Data Marketplace Assets do you plan to have on the marketplace, including marketplace categories, CDGC Metadata Assets (Table, File, Data Set, ML Model), and Data collections? Provide a numerical answer.

Example Answer: 60 Data Assets.

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

58. How many data consumers (Data Scientists, Data Engineers, Data Analysts, BI Users, Report Consumers) do you expect to use the Data Marketplace for shopping for data?

This RFP will result in a state term contract for the state of Florida.

Example Answer: 5 Data Consumers.

Specific Customer on the Customer.

59. For data quality consumption, how many gigabytes of data need to be profiled each month for data quality assessment, and what percentage of the data will be scanned?

Example: 100 GBs, 100% the state of Florida.

Specific Customer needs will vary based on the Customer.

60. What are the top 5 Data Governance use cases you wish to implement first in order of importance?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

61. Would I submit all my questions for this RFP here?

I do not see a link for submitting questions in the system

Please refer to Section 2.1, Question Submission, of the Request for Proposals

62. Service Category Prioritization: Does DMS prioritize any of the four service categories (Data Management, Governance, Analytics, Interoperability) in terms of budget allocation or strategic importance, which could guide our proposal focus?

Provide all relevant information for the proposed Solution(s).

Please refer to Section

1.3 Objective, of the

Request for Proposals and Attachment A, Scope of Work, Section

3.2 Service Categories.

63. Historical Vendor Performance: The RFP notes a $5,332,894 annual spend. Can DMS share common pain points or gaps in previous data management solutions to help vendors address these in proposals?

Historical spend is provided for informational purposes only. This RFP will result in a state term contract for state agencies and eligible users.

Specific Customer needs will vary based on the Customer.

Please refer to Section

1.3 Objective, of the

Request for Proposals.

64. Customer Engagement Process: The Scope of Work allows Customer-Specific SOWs. Will vendors have direct access to agency representatives during the proposal phase to clarify unique agency requirements?

. Vendors will have access to agency representatives if that agency issues a request for quotes for the resulting state term contract.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work.

65. Pricing Structure Flexibility: The RFP requires tiered pricing. Can vendors propose alternative pricing models (e.g., subscription-based vs. usage-based) within the Cost Proposal, or is a specific structure mandated?

Please refer to Attachment B, Cost Proposal specifically, “Provision of not-to-exceed pricing and tiered pricing is not a mandatory requirement, but will result in the Respondent receiving a higher Cost Proposal score, as further explained in Attachment C, Proposal Submission Instructions and Evaluation Criteria.”

66. Evaluation Timeline Constraints: The RFP outlines an evaluation period from June 26 to July 11, 2025. Will vendors be required to provide live demonstrations or proof-of-concept deployments during this period?

No.

67. Add-On Services Scope: The Scope of Work mentions optional add-on services like managed security. Are there limits on the types or costs of add-on services that can be proposed, or is this at the vendor’s discretion?

Please refer to Attachment B, Cost Proposal specifically “Add-On Services (OPTIONAL)” section.

Please refer to Attachment A, Scope of Work, Section 3.4 Optional Add-On Services.

68. Supplier Diversity Metrics: The RFP encourages supplier diversity. Will DMS disclose how diversity certifications impact scoring, or are they considered only in tiebreaker scenarios per Florida Statutes?

Please refer to Section

2.8 Scoring

Methodology, of the Request for Proposals.

69. Training Delivery Scope: The Scope of Work requires ongoing training. Does DMS expect vendors to provide training for all state agency staff or only designated administrators, and what is the estimated number of trainees?

Please refer to Attachment A, Scope of Work, Section 3.1.10, Training and Support.

Any specific support and training needs will be defined by the Customer in the Customer Specific Scope of Work and/or Request For Quotes.

70. Punchout Catalog Integration: The Scope of Work encourages punchout catalogs. Can DMS confirm which eProcurement platforms (e.g., Ariba, PeopleSoft) vendors must integrate with for streamlined purchasing?

Please refer to Attachment A, Scope of Work, Section 3.10 Punchout Catalog and Electronic Invoicing.

71. Protest Resolution Impact: The RFP outlines protest procedures. If a protest delays the Notice of Intent to Award beyond July 28, 2025, will DMS adjust the anticipated contract start date, and how will vendors be notified.

Please refer to Section 3.2, Special Instructions, Subsection 20, Protests, of the Request for Proposals.

72. For "Add-On Services (Optional)" what types of pricing are acceptable for the Cost Proposal, for example deliverable-based/fixed fee/hourly rates?

Thank you!

Please refer to Attachment B, Cost Proposal specifically “Add-On Services (OPTIONAL)” section.

73. How are the existing systems hosted? Self-hosted or Cloud?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

74. What current integrations does DMS require for interoperability with internal platforms or 3rd party software?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

75. What are current obstacles and issues that users experience with using the existing system?

What future integrations will the solution be replacing or need to have with other internal platforms or 3rd party software?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

76. What future integrations will the solution be replacing or need to have with other internal platforms or 3rd party software?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

77. Should the proposal focus on core capabilities or extended capabilities that have proven successful as part of the offering?

Provide all relevant

Please see response to question 5.

78. What workflows are already in place that will need to be rebuilt or is this a completely new architecture?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

79. How much of the solution is to be supported once the solution is implemented?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

80. Will the solution need to query data from source systems ONLY or also need the capability to input and save new records to the existing records?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

81. Are the standards that determine compliance documented and dynamically update or will that be for the vendor's responsibility?

Please refer to Attachment A, Scope of Work, Section 3.1.1 Compliance.

Please see response to question 5.

82. What technology do the existing systems sit on top of? Do they have API integration?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

83. Estimated number of users? Please see response to question 5.

84. Measured in GB, how much data is anticipated to be reloaded and consumed between the source systems daily, weekly, or monthly?

Is there a need to deploy to public website(s)

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

85. Is there an estimated number of concurrent users? If so, are the users internal and external to DMS accounts?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

86. Is there a specific budget for this total project costs? Or by each cost section?

Please refer to Section 1.3, Objective, of the Request for Proposals.

87. Would the Department prefer fixed pricing or variable invoices depending on the implementation schedule?

This RFP will result in a state term contract for the state of Florida.

Specific Customer invoicing needs will vary based on the Customer.

88. Does the Department plan to tie payment to successful completion of objectives?

Please see response to question 5.

89. How many internal applications and general scope of Data Analytics? Are they one dashboard per use case or a series of connect reports, visualizations, requirements, and documentation?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

90. How large is the DMS staff that will need to be trained?

Please see response to question 5.

91. How many training sessions will be needed? Please see response to question 5.

92. What is the scope of training? Will some users need different levels of training such as administrators?

Please refer to Attachment A, Scope of Work, Section 3.1.10, Training and Support.

Any specific support and training needs will be defined by the Customer in the Customer Specific Scope of Work and/or Request For Quotes.

93. Will the system need to be FEDRAMP or STATERAMP certified?

Please refer to Attachment A, Scope of Work, Section 3.1 General Requirements Across Service Categories.

Please see response to question 5.

94. Will the system need to be HIPAA certified? Please refer to Attachment A, Scope of Work, Section 3.1.1 Compliance.

question 5.

95. What is the department’s ideal implementation schedule?

Implementation schedule will vary from Customer to Customer.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

96. Are there specific compliance frameworks beyond HIPAA, NIST, and CJIS that proposed solutions must support (e.g., FERPA, IRS Pub 1075, FedRAMP Moderate)?

Please refer to Attachment A, Scope of Work, Section 3. Scope of Work.

Specific Customer needs will vary based on the Customer.

97. Are there preferred or incumbent platforms used across agencies (e.g., Workday, ServiceNow, Salesforce, Oracle, Azure AD) that respondents should be aware of for interoperability alignment?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

98. Are you looking for a solution to allow constituents or responding organizations to perform the following:

Client Intake

(register individuals and households, record their needs, and track services provided) Resource and Inventory Management

(track supplies like food, water, hygiene kits, medical equipment, etc., including warehousing and distribution) Service Coordination

(connect clients to the right services — shelter, medical care, mental health support, etc.)

Mobile Field Operations

(teams can operate in the field via mobile devices with offline capabilities) Reporting and Compliance proposed Solution(s).

(generate real-time dashboards and custom reports for funders, government agencies, and internal management) Multi-Agency Collaboration

(allow multiple organizations to securely coordinate services without duplicating efforts) GIS Integration

(map client locations, resource hubs, and service gaps to make smarter operational decisions) Data Management

99. Are you looking for a Data warehouse and reporting tool solutions or a platform that can collect data and import it into its own solution along with your data warehouse?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

100. What specific types of data will the Data Management Tools be expected to handle (e.g., individual service requests, resource inventories, geolocation data, inventory, donations)?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

101. Data Interoperability and Integration What systems or platforms must the solution integrate with (e.g., GIS, health data systems, emergency response databases)?

Please see response to question 5.

102. Are there specific interoperability standards (e.g., HL7, NIEM, FHIR, RESTful APIs) the state requires or prefers?

Please see response to question 5.

103. Will the agency provide access to test environments or APIs for integration validation?

Please see response to question 5.

104. Scalability and Statewide Use How many users or agencies are expected to use the platform across the state?

Please see response to question 5.

105. Will the solution need to support concurrent access from multiple jurisdictions or departments?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

106. Are there geographic, language, or accessibility considerations for a statewide rollout?

Please see response to question 5.

107. Security and Compliance Please refer to

Work, Section 3.1

Will vendors need to undergo a state security audit or provide third-party compliance certifications?

General Requirements Across Service Categories.

Please see response to question 5.

108. If the solution has a full compliant security log, is a SIEM log required

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

109. Implementation and Ongoing Support What is the expected timeline for deployment and go-live?

Implementation and Ongoing Support will vary from Customer to Customer.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

110. What level of onboarding, training, and technical support will be required or provided by the state?

Please refer to Attachment A, Scope of Work, Section 3.1.10, Training and Support.

Any specific support and training needs will be defined by the Customer in the Customer Specific Scope of Work and/or Request For Quotes.

111. Will the agency offer a sandbox or pilot phase before full deployment?

Please see response to question 5.

112. Data Analytics What types of analytics or reporting capabilities are required (e.g., dashboards, predictive analytics, historical trend analysis)?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

113. Should the platform support customizable reports and role-based data views?

Provide all relevant question 5.

114. Is there external requirements for posting live data?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

115. Do you expect this to be a product offering (COTS), or can it be a solution that we build specifically for the Department’s requirements?

Yes.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

116. Can you describe the primary pain points the agency faces today in managing, governing, analyzing, and integrating data?

Specific Customer needs will vary based on the Customer.

Please refer to Section

1.3 Objective, of the

Request for Proposals.

117. Is there an incumbent vendor currently providing any part of the Data Management Tools functions described in this RFP? If so:

* Who is the incumbent?

* How long have they been in place?

* Are they eligible to bid under this solicitation?

No.

Please refer to Section

1.3 Objective, of the

Request for Proposals.

118. What is the budget range or ceiling allocated for this initiative, either per service category or total contract value?

Please refer to Section 1.3, Objective, of the Request for Proposals.

119. How will the Department define or evaluate “equivalent” or “superior” solutions if a proposed solution differs functionally or architecturally from what’s described?

Provide all relevant information for the proposed Solution(s).

Please refer to Attachment C, Proposal Submission Instructions and Evaluation Criteria.

120. Can the Department confirm if vendors proposing only Service Category 4 (Data Interoperability and Integration) will be disqualified, or can an exception be made based on demonstrable expertise?

Please refer to Section

2.9 Basis of Award

specifically “Contract awards for proposed Solution(s) in Service Category 4: Data Interoperability and

Integration is contingent on the Respondent being awarded in at least one other Service Category.”

121. Will the Department provide details about current legacy systems, formats, or data repositories that will require migration or integration?

Please see response to question 5.

122. Is there a central data lake, warehouse, or other core infrastructure currently in place that proposed solutions must integrate with?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

123. Does the Department envision a phased implementation or expect vendors to propose the best-fit rollout strategy?

Phased implementation will vary from Customer to Customer.

Please refer to Attachment A, Scope of Work, Section 3.9, Customer Specific Scope of Work as Customers may also develop a Customer Specific SOW.

124. Will the Department prioritize vendors offering proven data migration frameworks that minimize downtime and data loss?

Provide all relevant information for the proposed Solution(s).

Please see response to question 5.

125. What level of interoperability with external vendors is expected? Will vendors be required to provide data input portals or integration toolkits for third-party data submissions?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

126. Does the Department require real-time data ingestion, or are batch/near real-time integrations acceptable?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a needs will vary based on the Customer.

127. Should proposed systems offer built-in data lineage and traceability features for compliance and auditing?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

128. Are innovative features such as AI-driven data classification, anomaly detection, and natural language querying viewed favorably in scoring?

Provide all relevant information for the proposed Solution(s).

Please refer to Section

2.8 Scoring

Methodology, of the Request for Proposals.

129. The RFP references an average annual spend of $5.3M. Is there a specific budget range or ceiling allocated for the new Term Contract?

Please refer to Section 1.3, Objective, of the Request for Proposals.

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

130. Do you expect the vendor to perform any tasks on-site, or can all work be performed remotely?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

131. Do you accept off-shore resources? No.

Please refer to Enterprise Standard Terms and Conditions, Section 13. Data Security.

132. Could the Department confirm whether vendors may respond to one or more service categories, or must proposals address all four categories (Data Management, Data Governance, Data Analytics, and Data Interoperability and Integration)?

Yes.

Provide all relevant

Please refer to Section

2.9 Basis of Award, of

the Request for Proposals.

133. Is there a maximum budget or funding cap associated with this contract or each service category?

Please refer to Section 1.3, Objective, of the Request for Proposals.

134. For each service category, can the Department provide specific use cases, examples, or business needs the tools or services are expected to support?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

135. Are vendors expected to provide software solutions only, services only, or a combination of both for each service category

Provide all relevant information for the proposed Solution(s).

136. Is the Department seeking cloud-based, on-premise, or hybrid data management solutions?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

137. Will vendors be permitted to propose subcontractors or partners, and if so, how should those relationships be documented?

The use of subcontractors is at the discretion of the awarded Contractor.

Please refer to Enterprise Standard Terms and Conditions, Section 7.4.1 Subcontractors.

138. Is there a required certification or industry standard (e.g., ISO 27001, SOC 2, FedRAMP) that proposed solutions must comply with?

Please refer to Attachment A, Scope of Work, Section 3.1.1 Compliance.

Please see response to

139. Service Category 1: Data Management

What types of data sources (e.g., relational databases, NoSQL, files, APIs) are expected to be supported under this category?

the state of Florida.

Specific Customer needs will vary based on the Customer.

140. Is there a preferred metadata management solution or standard the Department expects vendors to support?

proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

141. Will the tools need to support automated data cataloging, and if so, should this include data lineage and impact analysis?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

142. Is there an expectation for tools to support data profiling and data quality rules out of the box?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

143. Service Category 2: Data Governance

What is the Department’s current data governance maturity level or framework (e.g., DAMA-DMBOK, COBIT)?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

144. Are tools required to support role-based access control (RBAC) and data stewardship workflows?

Please refer to

Work, Section 3.1

General Requirements Across Service Categories.

Please see response to question 5.

145. Should proposed solutions include support for data classification, policy enforcement, and compliance monitoring (e.g., HIPAA, FERPA, CJIS)?

Please refer to Attachment A, Scope of Work, Section 3.1.1 Compliance.

Please see response to question 5.

146. Is there a need for integration with existing identity and access management systems, such as Active Directory or Azure AD?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

147. Service Category 3: Data Analytics

What analytics capabilities are expected — descriptive, predictive, prescriptive, or all three?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

148. Will the Department require embedded analytics, dashboarding, or self-service BI features?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

149. Is integration with existing analytics platforms (e.g., Power BI, Tableau, Qlik, or open-source tools like Apache Superset) required or preferred?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer

150. Will the Department be providing its own data science models, or are vendors expected to include model development and deployment capabilities?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

151. Service Category 4: Data Interoperability and Integration

What data integration styles are required:

ETL, ELT, streaming, API-based, or event-driven architecture?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

152. Are there any existing enterprise service buses (ESBs), data lakes, or integration platforms currently in use?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

153. Should the solution support real-time data synchronization, or is batch-based integration sufficient?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

154. What are the Department’s expectations around data transformation, format standardization, and schema evolution?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

155. What are the primary use cases and business goals driving the need for these Data Management Tools?

Please refer to Section 1.3, Objective, of the Request for Proposals.

156. Are specific departments or agencies involved in the statewide rollout?

This RFP will result in a state term contract for all state agencies in the state of Florida.

Specific Customer

157. What current systems, platforms, or tools are in use that we may need to integrate with or replace?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

158. Can vendors respond to only parts of the solution (e.g., just Analytics or Governance), or is a full-suite response required?

Yes.

Provide all relevant information for the proposed Solution(s).

159. Which compliance frameworks are mandatory

vs. preferred (e.g., CJIS, HIPAA, SOX, etc.)?

Please refer to Attachment A, Scope of Work, Section 3. Scope of Work.

Specific Customer needs will vary based on the Customer.

160. Are there any state-specific data security or privacy mandates beyond federal regulations?

Please refer to Attachment A, Scope of Work, Section 3.1 General Requirements Across Service Categories.

Specific Customer needs will vary based on the Customer.

161. What is the current infrastructure makeup (cloud, on-prem, hybrid)?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

162. Are there preferred cloud service providers (AWS, Azure, GCP)?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

163. Are there specific data platforms or middleware we must interoperate with (e.g., Oracle, Informatica, Snowflake)?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for on the Customer.

164. What data integration formats/protocols are preferred (REST API, SOAP, batch/ETL, etc.)?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

165. What systems or data types must be integrated (ERP, CRM, legacy databases)?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

166. Is real-time integration required, or are batch/bulk processes acceptable?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

167. Will data lineage, metadata management, or semantic layers be part of the requirements?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

168. What is the expected number of users and concurrent sessions?

Please see response to question 5.

169. What volume and type of data (structured/unstructured) are involved?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

170. Are there defined SLAs for uptime, latency, or disaster recovery?

This RFP will result in a state term contract for on the Customer.

171. Are there existing BI tools (e.g., Power BI, Tableau) to integrate with?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

172. Will predictive analytics or AI/ML features be required now or in future phases?

Provide all relevant information for the proposed Solution(s).

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

173. Are there KPIs or data quality metrics that must be monitored?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

174. What technical proficiency do end users have (IT vs. business users)?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

175. What are the preferred training formats (virtual, on-site, certification, LMS integration)?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

176. Is there an existing LMS the training content should integrate with?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

177. What documentation is expected at go-live (e.g., field-level dictionaries, data models)?

This RFP will result in a state term contract for on the Customer.

178. What are the SLA expectations for support (e.g., response/resolution times)?

This RFP will result in a state term contract for the state of Florida.

Existing SLAs will vary from Customer to Customer.

179. Is a dedicated customer success/account manager required after deployment?

This RFP will result in a state term contract for the state of Florida.

Specific Customer needs will vary based on the Customer.

180. What is the preferred pricing model (subscription, perpetual license, usage-based)?

Please refer to Attachment B, Cost Proposal, specifically, “Provision of not-to-exceed pricing and tiered pricing is not a mandatory requirement, but will result in the Respondent receiving a higher Cost Proposal score, as further explained in Attachment C, Proposal Submission Instructions and Evaluation Criteria.”

181. Anticipated Awardees: We understand that the Department intends to award to multiple vendors per service category. How many awards are expected per service category?

Please refer to Section

2.9 Basis of Award, of

the Request for Proposals.

182. Incumbent Information: Section 1.3 of the RFP states, “there is no current State Term Contract in place for Data Management Tools”.

a. Is there an incumbent currently performing this work/similar work? If so, could you please provide the incumbent's name, current contract number, duration, historical level of effort, and contract value?

b. Incumbent Eligibility: Is the incumbent eligible to submit a proposal under this RFP?

There is no current State Term Contract in place. This RFP will result in a state term contract for the state of Florida.

183. Clarification on Procurement Type The RFP refers to “Solutions” and “Tools” and lists both functional capabilities and optional implementation/support tasks.

a. Is the Department seeking:

Please refer to Attachment A, Scope of Work, Section 2.

Definitions, Data Management Tools and Section 3.9, Customer

i. Commercial-Off-The-Shelf (COTS) software only,

ii. Custom development augmented with COTS tools or

iii. Services to implement and support those tools, or

iv. A fully managed service or platform (SaaS/PaaS)?

Specific Scope of Work as Customers may also develop a Customer Specific SOW.

Provide all relevant information for the proposed Solution(s).

184. Submission Extension: Will the Department consider extending the submission deadline by two weeks to allow for a more robust and comprehensive response?

Please refer to Section 1.1, Timeline of Events, of the Request for Proposals.

185. Should vendors submit a redacted version (without the PII and confidential data) of the proposal or only upon request?

Please refer to section 19, Public Records, of the RFP.

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