Addendum No. 01.pdf

This is an Addendum No. 01 to a Cisco Hardware and Software Support (SMART Net Total Care) procurement for the State of West Virginia. The addendum modifies the original solicitation requirements and terms. The document clarifies product and service specifications for Cisco networking equipment maintenance and support services under the SMART Net Total Care program, which provides hardware repairs, software updates, and technical support for Cisco infrastructure components. The addendum addresses amendments to the scope of work, technical requirements, or delivery specifications outlined in the base solicitation, establishing revised expectations for vendors responding to this opportunity. Specific details regarding quantities, response deadlines, bid submission dates, any scheduled site visits or bidders' conferences, and contract award timelines are incorporated by reference to the original solicitation documents.

The addendum establishes modified pricing structures, payment terms, or cost allocation methodologies applicable to the Cisco support services contract. It may address set-aside requirements for small or disadvantaged businesses, clarify the incumbent service provider status if applicable, and outline any funding sources or budget allocations for the state's information technology infrastructure maintenance. The document serves to ensure all potential bidders operate under uniform and current solicitation terms, eliminating ambiguity regarding technical specifications, service level agreements, or contractual obligations associated with the SMART Net Total Care support program for West Virginia's Cisco hardware and software assets.