8-Expression of Interest Open Enrollment CCS Ancillary.docx

MILWAUKEE COUNTY

Department of Health and Human Services

Behavioral Health Services Comprehensive Community Services (CCS) Adult and Youth Ancillary Network

Open Enrollment

Expression of Interest Program and Technical Requirements

Published: July 18th, 2025

Responses Due: August 15th, 2025, 4:00 PM CDT

LATE RESPONSES WILL NOT BE CONSIDERED

Table of Contents

July 18th, 2025

To: Community Agencies, Organizations and Interested Parties

The Milwaukee County Department of Health and Human Services (DHHS), Milwaukee County Behavioral Health Services (BHS), Comprehensive Community Service (CCS) invites community agencies, organizations and interested parties to participate in the Expression of Interest (EOI) process by submitting proposals to provide services to Youth and Adult’s within the Comprehensive Community Services (CCS) Ancillary Network. The Department welcomes new prospective vendors including joint ventures and other innovative partnerships to participate in this EOI process.

Proposal materials (EOI Program Requirements/Descriptions and Technical Requirements) will be available for download in electronic format beginning July 18th, 2025 from:

Milwaukee County Procurement Portal:

https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

One (1) Informational Session will be held to discuss the proposal guidelines and answer any questions interested parties may have.

All proposals in response to this EOI must be received by the Department of Health and Human Services no later than 4:00 P.M. CDT on August 15, 2025. No extensions will be granted for submission of proposals unless approved by the Director of the Department of Health and Human Services.

Proposals must be uploaded to:

https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

All proposals must be fully and completely uploaded to the above site by the deadline. Should an extension or modification of any deadline occur, there will be a notice via addendum to all parties. Such an extension will be available to all proposers.

Thank you for your interest in the Milwaukee County Department of Health and Human Services EOI process.

Sincerely, Shakita L. LaGrant-McClain Director, Milwaukee County Department of Health and Human Services

INFORMATION SUMMARY SHEET

EOI Issuing Office: Milwaukee County DHHS – Behavioral Health Services

EOI Issue Date: July 18, 2025

Information Contacts:

All questions must be submitted to:

https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

Questions received prior to the Informational Session will be addressed at the Session. Answers to all questions submitted before the question submission deadline will be posted online at:

https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

EOI Administrator: Rachna Kalia, Director of Contract Sourcing & Execution, Rachna.Kalia@milwaukeecountywi.gov

For Questions about Technical Section Forms and Requirements:

James Sponholz, Milwaukee County DHHS, Contract Services Coordinator james.sponholz@milwaukeecountywi.gov

For Questions about Program Descriptions and Expectations:

Submit questions on Bonfire https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

Dates and Location of Program Informational Meeting:

Date: July 25th, 2025, 11:30 am- 12:30 pm Informational Meeting Location:

https://teams.microsoft.com/l/meetup-join/19%3ameeting_YzEyMDIyNjQtZmQ0My00MjJmLWFhMmUtYzc4ODgzZWUzNTVi%40thread.v2/0?context=%7b%22Tid%22%3a%22ab0c01f6-19e5-4e29-9dab-4d03f82b6495%22%2c%22Oid%22%3a%227eb407b3-e9bb-4176-ab67-7347189cdedf%22%7d

Deadline for Receipt of Questions on Bonfire: August 5, 2025, 10 a.m. CDT

Written Q & A Posted to Bonfire: August 8, 2025

EOI Proposal Receipt Deadline: August 15th, 2025, 4 p.m. CDT

EOI documents must be downloaded from:

Milwaukee County Procurement Portal https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

Proposal information and Q&A Posting Site:

https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

Corrections posted at: https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities

All Responses must be uploaded to:

Notice of this EOI is posted on Milwaukee County’s website; “Business Opportunity Portal:”

https://county.milwaukee.gov/EN/Admin-Services/Bids-and-RFPs

Also sent out via E-Notify to subscribers

VISION, MISSION, & GUIDING PRINCIPLES

Vision for Milwaukee County Behavioral Health Services

Milwaukee County Behavioral Health Services, through fostering strategic community partnerships, will become an Integrated Behavioral Health System providing a dynamic, and comprehensive array of services, including community based, emergency, and acute services, to meet the behavioral health care needs of individuals and families.

Mission of Milwaukee County Behavioral Health Services

Milwaukee County Behavioral Health Services through early assessment and intervention promotes hope for individuals and their families through innovative recovery programs in behavioral health wellness, recovery, research and education.

I. Introduction The Milwaukee County Behavioral Health Services (BHS) Comprehensive Community Service (CCS) is issuing this Expression of Interest (EOI) to seek information from community providers interested in providing ancillary services within the Comprehensive Community Services (CCS) program for youth and/or adults. This Expression of Interest (EOI) applies to all community agencies, organizations, and interested parties. CCS Leadership will use the information generated by this EOI to identify potential community agencies, organizations, and interested parties to expand the CCS Network in the desired service areas. This document will provide interested parties with the information needed to allow them to prepare and submit a proposal.

CCS is seeking innovative approaches, and best practices in organizing, structuring, or delivering programs to individual enrolled in CCS both today and in the future; that meet the requirement laid out in DHS 36.

Comprehensive Community Services A voluntary, individual driven program funded by a full Medicaid benefit that offers a wide variety of recovery supports based on a individual’s needs and desires. CCS services are traditionally less intensive than a Community Support Program (CSP), but more intensive than an outpatient level of care. To be eligible for CCS, individuals need to be diagnosed with a mental health condition, substance use disorder, or both. Services are rehabilitative in nature with the intention to support individuals in building the skills necessary to independently manage their lives, attain personalized recovery goals and continue to progress in their recovery journey.

CCS provides a coordinated and comprehensive array of recovery services, treatment, and psychosocial rehabilitation services that assist individuals to utilize professional, community, and natural supports to address their needs. CCS is a community-based program in which the majority of services are provided in clients’ homes and communities.

CCS is person-centered and uses client-directed service plans to describe the individualized services that will support the individual to achieve their recovery goals. Services are provided by teams of professionals, peer specialists, and natural supports, all coordinated by a CCS Care Coordinator.

If someone chooses to participate in CCS, they will have the opportunity to work with their Care Coordinator and develop a team of people who will support them in reaching their goals. CCS is a voluntary program. This means that the CCS participant has a choice about whether they want to participate. If someone chooses to participate in CCS and decides later that it is not the program for them, they can always request to end their enrollment. As long as they are still eligible, an individual can always re-enroll at any time.

DHS 36 is the State of Wisconsin Administrative Code that outlines the rules and regulations for the CCS program. The entire document is available here: http://docs.legis.wisconsin.gov/code/admin_code/dhs/030/36.pdf Milwaukee County’s Behavioral Health Services (BHS) is the certificate holder for the CCS program. What does this mean? All contracted agencies that provide services in CCS, provide services under the BHS’s certificate and do not hold independent certification for the CCS program.

Every CCS provider is expected to adhere to the clinical supervision requirements outlines in DHS 36.11. All agencies must have a clinical supervisor designated on their CCS Staff Roster. This is someone licensed under DHS36.10(2)(g)1-8. who is responsible for providing your entire team with clinical supervision and documenting it on the CCS Supervision Log. Clinical supervision records MUST be documented on the electronic “CCS Supervision Log”.

The CCS Supervision Log is an Excel document. Supervision time must be tallied and documented on the log and signed by the agency’s designated clinical supervisor one time per month. Questions pertaining to how to complete the log, should be directed to your designated CCS Service Manager.

CCS Orientation and Training is required of ALL providers providing services in the CCS program. There are NO exceptions to this rule. Providers who have less than 6 months of experience working with individual coping with a mental health and/or substance use condition are required to complete 40 hours of training. Anyone with more than 6 months of relevant experience is required to complete 20 hours of training. Training hours can be covered by trainings you have completed 90 days prior to starting in CCS. However, your training hours MUST be completed within 90 days of you being approved to provide services in CCS.

II. Background and Purpose of EOI Behavioral Health Services – a branch of the Milwaukee County Department of Health and Human Services (DHHS) – is a public system for the integrated treatment and recovery of persons with mental health and substance use disorders. DHHS and BHS are committed to providing high-quality, individualized, community-based services and supports.

The objective of this EOI is to gather information to assist CCS in expanding their provider network by identifying community agencies, organizations, and interested parties that have the available resources, utilize best practices, and approaches to increase services in the CCS provider network in the specific areas outlined within the EOI.

This EOI is for both new and existing providers. Prospective new providers should submit materials to provide service(s) as listed on page 10.

Existing service providers with a Fee For Service Agreement do not need to submit materials to renew their Agreements for 2026 through this EOI. However, if they wish to add a service as listed on page 10, then they should submit EOI materials for the new service.

Both new and existing providers should submit materials through this EOI if they are able to serve any of the special populations listed on page 10.

Responding to this EOI does not imply or ensure any future contract or relationship with Milwaukee County.

III. Method of Procuring Services All submissions for this EOI will be reviewed for completeness by the CCS Provider Network Team to determine that they address the areas of service that were requested within the EOI. Submissions will then be reviewed by CCS Administration/Leadership and the Recovery Advisory Board to get final approval and determine who will be offered a contract to provide services within the CCS Provider Networks.

Referrals would be made to contracted providers based on clients’ needs and choices. Contracts under this model will not have any maximum or minimum payment obligations established. BHS will determine a standard rate of payment for these services, and providers would be paid this set rate. BHS reserves the right to use a combination of purchasing methods to ensure flexibility in meeting the needs of special populations.

Any future EOIs, contracts, and/or agreements stemming from this EOI may include quality and outcome measures, compliance indicators, and performance-based and/or outcome-based referral and payment methodologies. In addition, successful participation in this current EOI process will not be used as a sole determinate in future EOIs.

It is the policy of BHS that Targeted Business Enterprises (TBE’s), certified by Milwaukee County or another recognized agency in accordance with 49 CFR Part 26, shall have the maximum opportunity to compete for awarding of contracts as professional, technical and non-technical service providers to BHS. BHS shall qualify and award service contracts without regard to race, religion, color, creed, national origin, gender, age or handicapping condition. BHS’s service contracts are subject to the requirements of Wisconsin law, and all other agencies having jurisdiction. Any contracts from this Expression of Interest will be awarded in accordance with the applicable laws of Wisconsin.

No revisions to this EOI may be made unless in the form of an official addendum issued by Milwaukee County. In case of clarifications or revisions to the EOI, addenda will be posted at:

https://countymilwaukee.bonfirehub.com/portal/?tab=openOpportunities Respondents are encouraged to check the website frequently for posted addenda.

Reasonable Accommodations Upon request, DHHS will provide reasonable accommodations, including the provision of informational material in alternative format, for qualified individuals with disabilities. Respondents in need of accommodations should contact the EOI Manager.

Incurring Costs Neither Milwaukee County nor its Authorized Representatives are responsible for expenses incurred by a Respondent to develop and submit its response. The Respondent is entirely responsible for any costs incurred during the EOI process, including site visits for discussions, face-to-face interviews, presentations, or negotiations for any subsequent contract.

Submitted EOI Responses Responses submitted by an agency become the property of Milwaukee County at the point of submission. Responses will become public information and will be subject to the Open Records Law. Respondents may use Item DCPI to note portions of responses that are proprietary or confidential.

No attempt has been made or will be made by the Responder to induce any other person or firm to submit or not to submit a Response for the purpose of restricting competition.

The information below is required to be submitted as part of the EOI submission.

IV Program/Service Description

Services desired by BHS:

1. CCS Program is currently looking to increase the CCS Provider Networks with agencies that provide the following services within Milwaukee County:

· Equine Therapy

· Equine Assisted Learning

· Music Therapy

· Dance Therapy

· Psychotherapy: Only Agencies/Providers that have the below documented focuses will be reviewed:

· Eating Disorders

· EMDR

· Trauma Focused -Cognitive Behavioral Therapy

· Certified - Dialectical Behavior Therapy

· Sexual Abuse Survivor population

· Play Therapy

· Sexualized Behaviors

· Animal Assisted Therapy

· Peer Support and Parent Peer Support

(Please note: Current Fee For Service providers of the above services do not need to submit materials through this EOI in order to continue in 2026.)

Please see separate description of these services (Quick Reference Service Type List General 5.19.2025.xlsx).

2. CCS Program is also looking to increase the agencies in the network for any and all services, provided they have documented experience with working with the following populations. The agencies mission/vision should reflect the work with the population. Only agencies that have been in existence for at least 3 years will be reviewed.

· LGBTQIA+

· Latino (bi-lingual)

· Native American

· Deaf and Hard of Hearing

All Services if awarded a contract will begin on January 1st 2026

V. Technical Requirements

ITEM 16 ADDITIONAL DISCLOSURES/CERTIFICATIONS

1. Has your organization or any representative, owner, partner or officer ever failed to perform work awarded or had a contract terminated for failure to perform or for providing unsatisfactory service?

_____Yes ____ No If yes, on a separate page please provide a detailed explanation.

2. Within the past five (5) years, has your organization or any representative, owner, partner or officer (collectively “your Company”) ever been a party to any court or administrative proceedings or disciplinary action, where the violation of any local, state or federal statute, ordinance, rules, regulation, or serious violation of company work rules by your Company was alleged?

_____Yes ____ No

If yes, on a separate page, please provide a detailed explanation outlining the following:

· Date of citation or violation

· Description of violation

· Parties involved

· Current status of citation

3. Within the past 5 years has your organization had any reported findings on an annual independent audit?

_____Yes ____ No

If yes, on a separate page please provide a detailed explanation.

4. Within the past 5 years, has your organization been required to submit a corrective action plan by virtue of review or audit by independent auditor, or any governmental agency or purchaser of services?

_____Yes ____ No

If yes, on a separate page please provide a detailed explanation including if the corrective action has been accepted by the purchasing agency and completely implemented? If not, please explain remaining action required by purchasing agency.

5. Have you, any principals, owners, partners, shareholders, directors, members or officers of your business entity ever been convicted of, or pleaded guilty, or no contest to, a felony, serious or gross misdemeanor, or any crime or municipal violation, involving dishonesty, assault, sexual misconduct or abuse, or abuse of controlled substances or alcohol, or are charges pending against you or any of the above persons for any such crimes by information, indictment or otherwise?

_____Yes ____ No If yes, on a separate page, please provide a detailed explanation.

6. Indemnity/Insurance Contractor agrees to the fullest extent permitted by law, to indemnify, defend and hold harmless, the County and its agents, officers and employees, from and against all loss or expense including costs and attorney’s fees by reason of liability for damages including suits at law or in equity, caused by any wrongful, intentional, or negligent act or omission of the Contractor, or its (their) agents which may arise out of or are connected with the activities covered by this agreement.

Contractor shall indemnify and save County harmless from any award of damages and costs against County for any action based on U.S. patent or copyright infringement regarding computer programs involved in the performance of the tasks and services covered by this agreement.

7. Provision for Data and Information Systems Compliance Contractor shall utilize computer applications in compliance with County standards in maintaining program data related to the contract, or bear full responsibility for the cost of converting program data into formats useable by County applications. All Contractors shall have internet access, an email address, and shall utilize Microsoft Excel 2000 or newer, or shall use applications which are exportable/convertible to Excel.

8. Health Insurance Portability and Accountability Act The contractor agrees to comply with the federal regulations implementing the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to the extent those regulations apply to the services the contractor provides or purchases with funds provided under this contract.

9. Compliance with Background Checks Contractor agrees to comply with requirements to submit Caregiver Background Checks to DHHS Contract Administration prior to any new employees/contractors beginning service. Contractor has read and understands the CBC policy available at: https://county.milwaukee.gov/EN/DHHS/Provider-Portal

In case of any Disclosures, provide explanation detailing the disclosures/findings on a separate page

Authorized Signature: ____________________________ Date: _________________

Printed Name: ____________________________________

Title: __________________________

Agency: _____________________________________________________

INSURANCE REQUIREMENTS (Informational only)

No Certification is Required with Response

INSURANCE

Proposer(s) receiving a notice of intent to award contract must at the time of the contract award provide to the County proof of all Liability coverages listed below:

Indemnity:

Contractor agrees to the fullest extent permitted by law, to indemnify, defend and hold harmless, the County and its agents, officers and employees, from and against all loss or expenses including cost and attorney's fees by reason of liability for damages including suits at law or in equity, caused by any acts or omissions of Contractor or its (their) agent(s) which may arise out of or are connected with the activities covered by this agreement.

Insurance:

Every contractor and all parties furnishing services or product to County or any of its subsidiary companies must provide County with evidence of the following minimum insurance requirements. In no way do these minimum requirements limit the liability assumed elsewhere in the contract. All parties shall, at their sole expense, maintain the following insurance:

Commercial General Liability Insurance including contractual coverage: The limits of this insurance for bodily injury and property damage Combined shall be at least:

Business Automobile Liability Insurance:

Should the performance of this Agreement involve the use of automobiles, Contractor shall provide comprehensive automobile insurance covering the ownership, operation, and maintenance of all owned, non-owned and hired motor vehicles. Contractor shall maintain limits of at least $1,000,000 per accident for bodily injury and property damage combined.

Workers’ Compensation Insurance:

Such insurance shall provide coverage in amounts not less than the statutory requirements in the state where the work is performed, even if such coverages are elective in that state.

Employers Liability Insurance:

Such insurance shall provide limits of not less than $500,000 policy limit.

Professional Liability/Errors and Omissions:

If applicable, this insurance should insure the professional services of the Contractor for the scope of services to be provided under this contract. Such insurance shall provide limits of not less than $1,000,000 per occurrence.

Medical Malpractice Insurance:

Excess Umbrella Liability Insurance: with additional coverage of not less than $1,000,000 per occurrence in excess of the limits stated above.

If applicable, required for Certified/Licensed Mental Health, AODA Clinics, Providers, Hospital, Licensed Physician, any other qualified or non-qualified provider under Section 655 Wisconsin Patient Compensation Fund Statute State of Wisconsin. Such insurance shall provide limits of not less than $1,000,000 per occurrence and $3,000,000 aggregate.

If Contractor’s insurance is underwritten on a Claims-Made basis, the Retroactive date shall be prior to or coincide with the date of this Agreement, the Certificate of Insurance shall state the medical malpractice coverage, if the medical malpractice coverage being provided is Claims-Made and indicate the Retroactive Date, Provider shall maintain coverage for the duration of this Agreement and for four (4) years following the completion of this Agreement.

It is also agreed that on Claims-Made policies, either Contractor or County may invoke the tail option on behalf of the other party and the Extended Reporting Period premium shall be paid by the Provider.

Additional Requirements:

Contractor shall require the same minimum insurance requirements, as listed above, of all its contractors, and subcontractors, and these contractors, and subcontractors shall also comply with the additional requirements listed below.

The insurance specified above shall: (a) name County including its directors, officers, employees, and agents as additional insureds by endorsement to the policies, and, (b) provide that such insurance is primary coverage with respect to all insureds and additional insureds.

The above insurance coverages may be obtained through any combination of primary and excess or umbrella liability insurance. County may require higher limits or other types of insurance coverage(s) as necessary and appropriate under the applicable purchase order.

Except where prohibited by law, all insurance policies shall contain provisions that the insurance companies waive the rights of recovery or subrogation, by endorsement to the insurance policies, against County, its subsidiaries, its agents, servants, invitees, employees, co-lessees, co-venturers, affiliated companies, contractors, subcontractors, and their insurers.

Contractor shall provide certificates evidencing the coverages, limits and provisions specified above on or before the execution of the Agreement and thereafter upon the renewal of any of the policies. Contractor shall require all insurers to provide County with a thirty (30) day advanced written notice of any cancellation, nonrenewal or material change in any of the policies maintained in accordance with this Agreement. Coverage must be placed with carriers with an A. M. Best rating of A- or better.

A Certificate of Insurance showing the above coverages should be included with the final submittal documents. Coverage dates should fall within the first quarter of contract year at a minimum. Contractor is responsible for making sure current proof of insurance is on file with County at all times

VI. Services Rates Current rates are based on the education level of the provider delivering the service. Approvable areas of education include health and human services related degrees as well as degrees that are determined to be relevant to the services being delivered. CCS is not able to assign higher staff modifiers due to staff experience or additional certification without the presence of a relevant degree of education.

CCS Max Fee Schedule

Below Services have a Special Rate

Equine Assisted Learning -H2017SEAL – $44.50 (ONLY Bachelor and Master can provide)

· Rehab- NA

· Bachelors - -$44.50

· Master- $44.50

Equine Therapy -H2017TEQU – $45.07/unit (ONLY Master and PhD can provide)

· Rehab – NA

· Bachelors -NA

· Master – $45.07/Unit

· PhD – $45.07/Unit

**Unit = 15 minutes

VII. Expectation of Outcomes

The intent of the EOI is only to solicit interest and potentially increase the current fee for services network, BHS does not consider this a competitive EOI, however respondents must meet all requirements per State and Federal guidelines for the services they would like to provide in the CCS network. Once BHS receives responses, BHS will review all providers for appropriateness, request references, etc. BHS may also conduct in person interviews with provider that meets the requirements to further discuss their proposal, interest, etc.

All EOI responses will be reviewed by the CCS Recovery Advisory Committee (RAC) prior to any contracts being offered.

Any future EOIs, contracts, and/or agreements stemming from this EOI may include quality and outcome measures, compliance indicators, and performance-based and/or outcome-based referral and payment methodologies. In addition, successful participation in this current EOI process will not be used as a sole determinate in future EOIs.

Responding to this EOI does not imply or ensure any future contract or relationship with Milwaukee County. DHHS also reserves the right to issue a subsequent Request for Proposals or other process depending on the number of responses received from this EOI.

VIII. Submitting a Response Instructions All responses must be received by DHHS Contract Administration to: https://countymilwaukee.bonfirehub.com Responses must be received by the date and time specified in the Information Summary Sheet. The Milwaukee County Procurement Portal (Bonfire) does not allow late submissions, they are automatically rejected. Please allow ample time to upload your proposal as partially submitted proposals will automatically be rejected by the system promptly at 4:00 p.m.

All proposals must be typed using the format and the forms presented in this booklet, or the DHHS website.

If there is any question about the applicability of a particular submission item, contact the Technical Requirements contact person listed on the Information Summary Sheet.

Documents should be in Word, PDF or Excel formats. All items are to be uploaded to Milwaukee County Procurement Portal:

All documents must be uploaded for the response to be considered complete.

ITEM EOI - OPEN ENROLLMENT QUESTIONNAIRE

1. Please state the service(s) from the Open Enrollment list on Page 10 of the EOI Booklet that you are proposing to provide in 2026.

Response:

2. If you’re applying to become part of the CCS network based on your agency’s established expertise and/or mission serving a specialized population (e.g. LGBTQIA+; Latino (bi-lingual); Native American; Deaf and Hard of Hearing), please describe the service(s) from the Quick Reference Service Type List; the population to be served; and your approach to serving them.

Response:

3. Respondents should provide a comprehensive description of current programming.

a. Existing program, including specific programmatic activities for current services provided in the CCS network or elsewhere.

Response:

b. Describe Evidenced-Based Practices you are involved in and how you ensure fidelity.

Response:

4. Provide data on the outcomes of current services you provide for at least the preceding year. Pertinent outcomes may include (but are not limited to) total number of services provided, successful discharges, recidivism rates for substance abuse treatment etc.

Response:

5. Provide data on the outcomes of any client satisfaction surveys that have been conducted over the course of the preceding year.

6. Does the mission/vision of your agency reflect the population that you are looking to serve within the CCS Network?

_____Yes ____ No

Please describe: ___________________________________________________________

7. Provide information on linguistic and cultural capacity to serve diverse populations.

Response:

8. Does the agency have at least three years of experience providing the service(s) you would like to provide within the CCS network?

Please describe: ___________________________________________________________

9. Can you demonstrate that you and/or your staff, have the required licensure, training and certification, if applicable, to perform the services you’ve selected?

Please describe: ___________________________________________________________

10. Does your organization hold additional licensure through the Division of Quality Assurance (DQA) to perform the service(s) selected (if applicable)? i.e. Mental Health Outpatient Clinic (DHS 35); Substance Abuse Treatment (DHS 75).

_____Yes ____ No ____ N/A

Please describe: ___________________________________________________________

11. Discuss your promotion and use of informal and natural supports (e.g. participant-defined family focus, use of informal supports to extend treatment experience and connection with the community, resources for informal supports, etc.).

Response:

12. Comprehensive Community Services (CCS) places a strong value on the use of multidisciplinary teams. Please provide information pertaining to your agency's experience working as part of a multidisciplinary team and describe strategies you've put in place as a vendor to promote high degrees of ongoing collaboration and coordination among team members (both internal and external to the agency).

13. For agencies employing paraprofessional staff, or staff who have minimal experience working with the behavioral health population, what strategies do you utilize, as an organization, to ensure your staff are adequately equipped with the skills and oversight necessary to competently serve our target population?

14. CCS services are intended to be provided face to face, within Milwaukee County, throughout the term of the contract. Is this a service modality you can offer?

15. Does your agency have the ability to meet the Clinical Supervision requirements outlined by DHS 36.11 This requires employing or having access to a licensed Mental Health Professional as described in the DHS 36 Administrative code, for the purpose of conducting Clinical Supervision?

16. The CCS program has initial and ongoing training requirements. Is your agency committed to adhering to these requirements and providing the required documentation to demonstrate compliance with DHS 36.12?

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