70-00000-26-00005_70-00000-26-00005 B004 - REVISED Appendix D Cost Response Form.xlsx.XLSX

This is a Revised Cost Response Form for a Request for Proposals issued by the New Mexico State Purchasing Division of the General Services Department and the Department of Finance and Administration to establish multiple statewide price agreements for Next Generation 911 (NG-911) call handling systems and related services. The solicitation targets 44 primary Public Safety Answering Points (PSAPs) with approximately 342 primary call-taking positions across New Mexico's 44 counties and tribal nations, which collectively handle over 2 million calls annually. Offerors may submit proposals for cloud-based systems, on-premise systems, or both, with all systems required to interconnect with the state's existing ESInet and Motorola Next Generation Core Services infrastructure and comply with NENA i3 standards. The proposals were due September 15, 2026 at 3:00 PM MST/MDT, with a mandatory pre-proposal conference held on August 26, 2026 via Microsoft Teams and written questions due by August 28, 2026. The resulting price agreements are effective for five years from award with an option to renew for an additional five-year term, not to exceed ten years total, with anticipated contract awards by October 16, 2026.

The Cost Response Form requires offerors to provide separate pricing for on-premise and cloud deployment models, broken down by number of positions (ranging from 2 to 51-60 positions) and including detailed line items for initial setup costs covering hardware, software, installation, implementation, and training in year one, as well as post-warranty maintenance and support costs for years two through five. Offerors must also submit hourly rates for implementation and ongoing support services categorized by service level (one through three) and delivery method (onsite or offsite), along with MSRP catalog pricing for NG-911 system components with manufacturer discounts, and pricing for additional and value-added options. The state makes no volume or purchase commitments; awarded contractors must make all equipment, software, and services available to PSAPs and purchasing entities upon request, with software licensed rather than sold while purchasing entities retain hardware ownership.