7-RFP 2027-PT-01 Addendum 2.pdf

This is Addendum 2 to the Request for Proposals (RFP 2027-PT-01) issued by the Central Contra Costa Transit Authority (County Connection) and the Livermore Amador Valley Transit Authority (LAVTA) for ADA and non-ADA paratransit operations and maintenance services. The procurement seeks a qualified firm to provide comprehensive paratransit services across the combined service areas of both agencies, including reservations, scheduling, dispatch, customer service, technology-enabled service delivery, and data-driven performance management. The scope encompasses services previously managed by County Connection's LINK program, BART complementary paratransit services within central Contra Costa County, and LAVTA's Wheels Dial-A-Ride program, along with hybrid and special transportation services. The current contract with Transdev expires on June 30, 2027, and the successful proposer must assume all operations effective July 1, 2027. The contract term and any renewal options are not specified in this addendum document.

Key objectives of the procurement include developing affordable and user-friendly technologies, increasing shared-ride efficiencies, expanding service availability throughout the combined service area, providing flexible cancellation and rebooking options, offering self-service trip management tools, reducing regional transfer wait times, and minimizing deadhead and other unproductive time and mileage. Proposers are expected to demonstrate expertise in paratransit cost analysis, operational efficiency, and the design and implementation of innovative and accessible mobility solutions. The procurement emphasizes the development of partnerships with other transportation providers and sponsors to enhance regional coordination. Specific pricing terms, set-asides, funding sources, and amounts are not detailed in this addendum.