5-Long Term Care Consultant - SOW.docx

ATTACHMERNT B: SCOPE OF WORK

SNF Clinics

Article 1

DEFINITIONS

1.1 Definitions. In this contract, the following definitions apply:

“Civil Money Penalty Reinvestment Program” means the national quality improvement initiative administered by the Centers for Medicare & Medicaid Services (“CMS”) under the authority of 42 CFR § 488.433. This program captures a portion of the federal monetary penalties assessed against non-compliant, certified nursing facilities and returns those funds to the designated State Agency to reinvest these funds exclusively in approved, evidence-based projects that directly protect, benefit, or enhance the quality of care and quality of life for residents residing in Medicare and Medicaid-certified long-term care facilities.

“NF” means a nursing facility that meets the requirements of sections 1919(a), (b), (c), and (d) of the Social Security Act.

“Participating Facilities” means 11 long term health care facilities receiving educational and clinical training to improve quality of care.

“SNF” means a Skilled Nursing Facility that meets the requirements of sections 1819(a), (b), (c), and (d) of the Social Security Act.

“System” means the electronic training System the Contractor is providing for use by the Participating Facilities.

Article 2

SERVICE REQUIREMENTS

2.1 Services Requirements for Initial Setup and Onboarding (Month 1). The Contractor shall execute the project milestones per the following schedule:

(1) build facility-specific SNF clinic accounts for each Participating Facilities and provide the DHHS designee with:

(A) the names, phone numbers and email addresses of each Participating Facility, including street address, city, zip code, and county; and

(B) access to the underlying clinical resource training modules;

(2) automate the secure bulk upload of employee roster data (names, contact info, and departments) using standardized CSV files.

(3) conduct live orientation and training for key administrative and clinical staff on System usage; and

(4) tailor monthly training calendars, formalize new hire onboarding training pathways, and provide the facility-specific training modules to the Participating Facilities.

2.2 Requirements for Operations and Maintenance (Months 2-36). The Contractor shall provide all NF and SNF facilities with the following:

(1) continuous access to electronic training modules and core in-service training paths;

(2) technical customer support and troubleshooting the electronic training system as required;

(3) the electronic training system design maintenance, updates, and platform enhancements; and

(4) develop and deploy expanded, board-approved continuing education units.

Article 3

OUTCOMES

3.1 Outcomes. The outcome of this contract is to ensure reduction in survey deficiencies, improvement in scope and severity tags, improvement in compliance, increase of overall quality of care, reduction in high-risk long-stay residents with pressure ulcers, and increase in short-stay residents who made improvements in function.

(2) positive trends across 15 standard CMS tracking codes including lower rates of antipsychotic usage, reduced pressure injuries, and lowered hospitalization rates per 1,000 resident days; and

(3) number of days saved to successfully develop and execute plans of corrections in response to state findings.

3.3 Reporting Requirement. The Contractor shall submit quarterly reports:

(1) in a format provided by the DHHS designee;

(2) on or before 30 days after the end of each calendar quarter; and

(3) that includes the results of the quarterly reviews the Contractor completed.

Article 4

BILLING REQUIREMENTS

4.1 Billing. The Contractor shall submit monthly invoices to Heather Flint, hflint@utah.gov and Jared Brown, jaredbrown@utah.gov, that includes:

(1) Contractor’s name, payment address, phone number, and signature;

(2) contract number;

(3) invoice number;

(4) invoice date; and

(5) details of services billed including hours worked.

Article 5

BUDGET

5.1 Budget. The Contractor shall receive: $500.00 per month, per facility, for a monthly total of $5, 500.00,