Contract+-+Stratagen.pdf

This is a Technology Contract between the state of North Dakota, acting through its Office of Management and Budget, and StrataGen Systems, Inc., a Washington State corporation located in Redmond, WA. The contract is a cooperative purchasing agreement established under North Dakota Century Code, which allows participation by various state entities including higher education institutions, governmental boards, nonprofit organizations, and other government entities.

The contract covers Paratransit and/or Fixed-Transit Scheduling and Dispatch Software as a Service (SaaS), with StrataGen providing software licensing, technical support, and subscription services. The initial contract term runs from the effective date until July 31, 2025, with potential renewal options of up to four (4) additional 12-month terms. The contract allows participating entities to purchase additional users during the term at the same price, with annual service fee increases capped at the lower of 3% or the Consumer Price Index. Key service levels include 24/7 availability, response times ranging from 1-8 hours depending on incident severity, and a commitment to 99.9% system uptime. The specific pricing and detailed service requirements will be negotiated through individual Work Order Requests (WORs) executed by participating entities.