IT - Paratransit and Fixed-Transit Scheduling and Dispatch Software

The North Dakota Multi-Award Vehicle for Paratransit and Fixed-Transit Scheduling and Dispatch Software provides comprehensive technology solutions for transit management across government entities. The vehicle enables procurement of advanced software platforms designed to streamline client record management, enhance statistical reporting, and improve demand response and micro-transit operations. Participating entities can access software solutions that include scheduling, dispatching, mobile applications, interactive voice response systems, passenger information platforms, and various optional modules such as automated announcements, passenger counters, and integration capabilities.

The contract vehicle includes multiple prime contractors such as Ecolane USA, Via Mobility, TripSpark, Pantonium, StrataGen Systems, Passio Technologies, GMV Syncromatics, Shah Software, Trip Master (CTS Software), and others. The contract is a cooperative purchasing agreement established under North Dakota Century Code, available to state entities, higher education institutions, government agencies, nonprofit organizations, tribal agencies, and transportation providers. The initial contract term runs through July 31, 2025, with options for up to four 12-month renewals. Pricing structures vary by vendor but typically include initial setup costs, annual vehicle licensing fees, implementation services, and ongoing maintenance, with total contract values ranging from approximately $14,000 to $395,000 depending on the specific solution and scope.