2-A-Elevator Maintenance Services Contract, Attachment C, 3.13.25.docx

DFCM Elevator Maintenance Service Contract – Attachment C Contract #TBD

DFCM Elevator Maintenance Contract Service Requirements The elevator maintenance service Contractor is responsible furnishing all supplies, materials, parts, labor, labor supervision, tools, scaffolding, machinery, hoists, equipment (including employee safety equipment), lubricants, and technical information to provide proactive full preventive maintenance service including, but not limited to, cleaning, lubrication, adjusting, parts replacement, repair, and callback service.

All work shall conform with the highest industry standards and best practices, applicable laws, and all expressed and implied provisions of this Contract for the complete vertical transportation systems detailed in the solicitation documents.

Contract Requirements

1. A copy of the Maintenance Control Plan (MCP) for each unit.

2. Yearly inspection with the State of Utah Elevator Inspector.

3. Regular and systematical examination, adjustment, lubrication, cleaning and repair or replacement of the complete vertical transportation systems included in this solicitation.

4. Contractors are required to check in with the Facility Manager, supervisor, or designated DFCM staff upon arrival to the building. Failure to check in may result in the rejection of the billing invoice due to the inability of DFCM to verify the services were provided.

Hydraulic Elevators (depending on your elevator)

1. Hydraulic power unit and accessories: pump, motor, valves, operating valves, pulleys, drive belts, flexible hose and fitting assemblies, oil tank, muffler, strainer, sound isolating coupling, plunger, packing gland, scavenger system, piping and other components.

2. Controller, selector, and dispatching equipment: All components including all relays, solid state components, resistors, condensers, transformers, contacts, leads, computer devices, selector switches, mechanical or electrical driving equipment, coils, magnet frames, contact switch assemblies, springs, solenoids, resistance grids, hoist way vanes, magnets and inductors.

3. Hoist way door interlocks or locks and contacts, hoist way door hangers, tracks, bottom door gibs, cams and rollers.

4. Hoist way limit switches, slowdown switches, leveling switches and associated cams, vanes and electronic components.

5. Guide shoes including rollers.

6. Automatic power operated door operators, door protective devices, car door hangers, tracks and car door contacts.

7. Elevator control wiring in hoist way and machine room.

8. Buffers.

9. Fixture contacts, pushbuttons, key switches, locks, lamps and sockets or button stations (car and hall), hall lanterns, position indicators, direction indicators.

10. The guide rails shall be kept free or rust and dry.

11. Examine all safety devices, and conduct an annual no load test, and every fifth year perform a full load, full speed test of the buffers. The car balance shall be checked. All tests shall be performed in accordance with the provisions of the American National Standard, Safety Code for Elevators and Escalators (ANSI/ASME A17.2), current edition.

12. Furnish lubricants that are compounded specifically for elevator usage.

13. All preventative maintenance and adjustment shall meet the minimum standards established by the original equipment manufacturer of the elevator equipment.

14. The Contractor shall be responsible for any and all maintenance or replacement in accordance to car manufacturer’s specifications of all car ventilation systems.

15. Quarterly preventative maintenance is required. This does not include call-ins or extractions.

16. Car balance to be checked monthly. A dated written report will be required.

Traction Elevators (depending on your elevator)

1. Machine: Worm, gear, thrust bearings, lateral bearings, shaft bearings, drive sheave, and other machine components.

2. Brake pulley, brake coil, brake pins, brake contacts, linings and other brake components.

3. Motor and motor generator: Motor windings, rotating elements, commutators, brushes, brush holders, bearings field coils, rotators, stator slip rings.

4. Controller and dispatching equipment: All components including all relays solid state components, resistors, condensers, transformers, contacts, leads, computer devices, mechanical or electrical driving equipment, coils magnet frames, contact switch assemblies, springs, solenoids, resistance grids, hoist way vanes, magnets and inductors.

5. Governor: Including governor sheave, shaft assembly gears, bearing contacts, jaws and pit tension assembly.

6. Sheaves: Including defector sheaves, shafts, bearings, grease retainers, contacts and hold down devices.

7. Hoist way door interlocks or locks and contacts, hoist way door hangers, tracks, bottom door gibs, cams and

8. rollers.

9. Hoist way limit switches, slowdown switches, leveling switches and associated cams, vanes and electronic components.

10. Guide shoes, including rollers.

11. Automatic power operated door operators, door protective devices, car door hangers, tracks and car door contacts.

12. Traveling cables.

13. Elevator control wiring in hoist way and machine room.

14. Hoist cables, governor cables, compensating chains, including adjustment of tension on all cables.

15. Car safety mechanism and load weighing equipment.

16. Buffers.

17. Fixture contacts, pushbuttons, key switches, locks, lamps and sockets or button stations (car and hall), hall lanterns, position indicators, direction indicators.

18. The guide rails shall be kept free of rust and dry.

19. Examine all safety devices and governors, and conduct an annual no load test, and every fifth year perform a full load, full speed test of safety mechanism, overhead speed governors, car and counterweight buffers. The car balance shall be checked and the governor set. If required, the governor shall be calibrated and sealed for proper tripping speed. All tests shall be performed in accordance with provisions of the American National Standard, Safety Code for Elevators and Escalators (ANSI/ASME A17.2), current edition.

20. Furnish lubricants are compounded specifically for elevator usage.

21. The Contractor shall be responsible for any and all maintenance or replacement in accordance to car manufacturer’s specifications of all car ventilation systems.

22. Per unit, one (1) hour of preventative maintenance per month may be required depending on the equipment. This does not include call-ins or extractions.

23. Car balance to be checked monthly. A dated written report will be required.

24. The Contractor will be financially responsible for the job they do and DFCM will call for damages for extended shutdowns or repeated shutdowns. If there are more than two shutdowns for the same reason within a one month period, there will also be a $300 charge. DFCM will not pay for call backs on repairs.

Exclusions to this Contract

1. The elevator Contractor shall not be required to install new attachments on the elevator whether or not recommended or directed by insurance companies or by governmental authorities, nor make any replacements with parts of a different design. The Contractor shall not be required to make renewals or repairs necessitated by reason of negligence or misuse of the equipment or by reason of any other cause beyond the Contractor’s control except ordinary wear and tear unless the Contractor receives just compensation.

2. The Contractor shall not be responsible for the following items of elevator equipment: car enclosure (including removable panels, door panels, hung ceilings, light diffusers, light tubes and bulbs, handrails, and carpets), hoist way enclosure, hoist way doors, frames, sills and underground pipe and underground cylinders.

3. All work is to be performed during Monday – Friday, 8 am to 5 pm MST, excluding holidays. Emergency calls shall be answered at all hours of the day or night. Should overtime work be required, DFCM will pay only the actual amount of the premium portion of the wage, the Contractor will pay the basic hourly rate. (DFCM MUST APPROVE OT PRIOR TO CONTRACTOR WORKING)

4. The Contractor shall check the group dispatching systems and make necessary tests to ensure that all circuits and time settings are properly adjusted, and that the system performs as designed and installed.

5. The Contractor shall keep the elevator maintained to operate at the original contract speed, keeping the original performance times, including acceleration and retardation as designed and installed by the manufacturer. The door operation shall be adjusted as required to maintain the original door opening and door closing times, within legal limits.

6. DFCM reserves the right to make a thorough inspection and test as and when deemed advisable. If it is found that the elevator and associated equipment are deficient either electrically or mechanically, the Contractor will be notified of these deficiencies in writing, and it shall be his responsibility to make corrections within 30 days.

7. DFCM may terminate the contract and employ a Contractor to make the corrections at the original Contractor’s expense.

8. Approximately six months prior to the end of the contract term, DFCM will make a thorough maintenance inspection of all elevators covered under the contract. At the conclusion of this inspection, DFCM shall give the Contractor a written notice of any deficiencies found. The Contractor shall be responsible for correction of these deficiencies within 30 days after receipt of such notice.

Parts Inventory Requirements The Contractor agrees to the following requirements and authorization of parts used.

1. One complete set of all diagnostic tools and equipment required for the complete maintenance of all aspects of the control and dispatch system and solid-state motor drive units. The diagnostic system shall be an integral part of the controller and provide user-friendly interaction between the serviceman and the controls. All such systems shall be free from secret codes and decaying circuits that must be periodically reprogrammed by the manufacturer.

2. All parts need to be readily available within five (5) working days.

3. Major Components Parts (Electrical): If Contractor does not have motor and generator armatures or should field coils and armatures be rewound or repaired by a qualified motor rewind shop, Contractor must cause the repairs to be completed within five (5) working days, or less.

4. Major Components Parts: If Contractor does not have machine gears, frames, sheaves, cabs, rails, and similar mechanical components in stock, they must provide DFCM within two working days. If this exceeds two working days, the Contractor will need to supply DFCM with the source for the repair or replacement, as well as the approximate schedule to complete the repairs.

5. Special Electrical Parts: Contractor acknowledges that elevator control systems contain solid state printed circuit modules. The Contractor agrees to maintain in inventory, a sufficient number of modules and component parts to replace and repair any of these units should failure occur. SCR Drive Components are to be inventoried in Companies warehouse.

6. Job Site Elevator Inventory: Contractor will maintain a supply of contacts, coils, generator and motor brushes, car and hall pushbuttons, lantern gongs, door detectors, safety edges, photo eyes, lubricants, wiping cloths, and minor parts in each elevator machine room, properly stored in an approved metal cabinet.

7. Spare Parts Inventory: Contractor will maintain a supply of genuine Original Equipment Manufacturer’s replacement parts in their warehouse inventory. This inventory will include, but not be limited to, generator rotating elements, door operator motors, brake magnets, generator and motor brushes, controller switch contacts, selector tapes, door hangers, rollers, hoist way limit switches. Such replacement parts will be kept in warehouse inventory or available from their manufacturing facilities. Regardless of the location of the stored parts, they shall be available on the jobsite within forty-eight (48) hours from the time of need.

8. Replacement Parts Policy: Contractor will not alter equipment parts and original design with other manufacturers’ parts or design unless the original manufacturer has discontinued the item, and the parts are no longer available from the manufacturer or other DFCM approved suppliers. Parts manufactured by companies other than the original manufacturer but supplied to the manufacturer as part of their overall product may be acceptable if said part is of a similar design and character. Relays, selector parts, coils, rollers, touch buttons, proximity edges, and various other parts are duplicated by other national recognized manufacturers and, upon written authorization from DFCM or DFCM’s representative, may be used in lieu of the manufacturers parts

9. Contractor agrees to maintain a diagnostic tool to remain on the job site, and one set of spare boards, as required, on the job site or in Companies local branch office for the entire length of the Agreement. Any boards used out of stock will be replaced within twenty-four (24) hours.

10. The equipment rooms will be maintained in a professional orderly manner at all times.

Modification Approvals Should Contractor request or wish to make any change, modification, or addition to the existing elevator equipment, the Contractor must submit a written “Request to Modify” proposal to DFCM for approval. A “Request to Modify” must state the reason why the Contractor wishes to change a component. Complete information of the new proposed component and a guarantee of responsibility by Contractor for said component change are required. DFCM will get back with the Contractor within 30 days of receiving this request.

Emergency Response In the case of entrapment by an individual inside an elevator, the Contractor will respond within an hour of receiving the call.

Code Testing Required The Contractor shall perform all State, City, Local and ANSI A17.2 required testing. Such testing shall include, but not be limited to, full load, no load, and hydraulic load tests, Only those Codes that are in force as of the Commencement Date of this Agreement are applicable. The Contractor will give DFCM at least a one day notice prior to any test being performed.

ANSI/ASME A17.2 (current edition) The Contractor shall test Fireman’s Return Phase I and II, a minimum of once a year, and notify DFCM prior to conducting such a test. Any and all required corrections shall be the responsibility of the Contractor and shall be corrected at no additional charge to DFCM. The results of these tests shall be submitted in writing to DFCM within 30 days after the test is completed.

Earthquake Derailment Device Testing The Contractor shall test earthquake derailment and seismic devices a minimum of once a year only in areas where applicable. Notifications shall be given to DFCM prior to such a test. Any and all required corrections shall be the responsibility of the Contractor and shall be corrected at no additional charge to DFCM.

Performance Requirements The Contractor agrees to maintain the following minimum requirements of each elevator and lift as described per manufacturer’s original installation criteria:

1. Floor-to Floor Time:

a. Hydraulic (18 to 20 seconds)

b. Traction (15 seconds)

c. Floor to floor time shall be measured from the time the elevator starts to the time the elevator stops during a one floor run in either direction or under any load condition.

2. Door-Open Time:

a. Hydraulic: (3.1 seconds to open)

b. Traction (2.3 to 4.0 seconds)

c. Door-opening times are measured by the distance of the door travel less 1” for center-opening.

3. Door-Close Time:

a. Hydraulic (4.1 seconds to close)

b. Traction (4.0 seconds to close)

c. Not to exceed 30 pounds of kinetic force.

d. Door closing times are measured by the distance of the door travel less 1” for center-opening doors and 2” for side-opening doors from each end of the door travel.

4. Car/Hall Dwell Time:

a. Hall call (5.0 to 8 seconds ADA)

b. Car Call ( 3 and 4 seconds ADA)

c. Standing door open times are measured from the time the doors are fully open, without demand, until the doors start to close.

5. Nudging Close Time: (In seconds 20 & 25) Life Safety

a. An elevator door "nudging time" typically refers to a period of around 20-30 seconds where the door will slowly attempt to close at a reduced speed if it is being obstructed, usually accompanied by a warning sound, before fully closing if no further obstruction is detected

6. Leveling Accuracy

a. 3/8” for hydraulic elevators.

b. The accuracy of leveling shall be plus or minus the 3/8” and 1/4" mentioned above under all load conditions. Leveling shall be consistent with OEM installation and Code Requirements.

c. Variance from the rated contract speed, regardless of load conditions shall not exceed five percent (5%).

d. Maintain vertical alignment of guide rails to a tolerance of 1/16 in. at 100’.

To accomplish this, Contractor shall maintain a comfortable elevator ride with smooth acceleration, retardation and a soft stop. Door operations shall be quiet and positive, with smooth checking at the extremes of travel. The Contractor shall assign a Supervisor to examine all equipment yearly as a minimum requirement. Results of the inspection shall be submitted to DFCM within thirty (30) days from completion of Supervisor’s Inspection.

Minimum Man Hours at Premises

1. The Contractor shall furnish a mechanic to provide preventive maintenance services at the premises. Callbacks and nonscheduled repair labor are not considered service time. Failure to provide the preventative maintenance services set forth shall be cause for retention of monthly fees by DFCM equal to the reduction of Contractor services and shall continue until full, normal service is restored. The Contractor may choose to make up the time lost at the conclusion of any period of interruption of service and be reimbursed for the same if agreed to in writing by DFCM. Time tickets for routine maintenance shall be presented to the appropriate on site personnel or building representative at the conclusion of each visit and shall only show the time spent for preventative maintenance. Any other work completed, such as repairs or call back service shall be listed and accounted for on a separate time ticket. It is understood that such minimum service hours do not limit labor required to maintain the elevator equipment in top running condition.

2. All preventative maintenance services, repairs, routine adjusting and service procedures will be performed during regular working hours of regular working days of the elevator trade referring to the hours of 8:00 a.m. to 5:00 p.m. MST, Monday through Friday. If DFCM demands that needed two-man repair work be completed during overtime hours, Contractor will bill the difference between their straight time billing rate and the appropriate overtime billing rate. Notification to DFCM must be made prior to removal of the elevators from normal service for maintenance, testing and adjustment.

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