Attachment-1-Statement_of_Objectives_26NOV2018.docx

Attachment 1 Statement of Objectives US Department of State Information Resources Management Radio Programs Branch Subscriber Radio Contract

PROCUREMENT SENSITIVE – SEE FAR 3.104

November 26, 2018 Table of Contents

Subscriber Radio Statement of Objectives 2/1/2019

1.0 INTRODUCTION

The Department of State (DOS) plays the lead role in developing and implementing the President's foreign policy. Major responsibilities include United States representation abroad, foreign assistance, foreign military training programs, countering international crime, and a wide assortment of services to U.S. citizens and foreign nationals seeking entrance to the U.S.

The Radio Programs Branch (RPB) falls under the Bureau of Information Resource Management, Foreign Operations, Information Technology Infrastructure Office, and the LAN/WAN Services Division (IRM/FO/ITI/LWS/RPB).

The mission of the DOS is to execute foreign policy as formulated by the President of the United States. The DOS has overall responsibility for direction, coordination, and supervision of interdepartmental activities of the United States government at overseas locations.

RPB is the Department’s program manager for voice radio systems and provides lifecycle management of the radio systems in support of the protection of life, property, and operational security at domestic offices and overseas missions.

1.1 Background

The RPB Radio Programs are congressionally mandated (Diplomatic Security & Anti-terrorism Act of 1986) and consist of four programs: Domestic Radio Operations (DRO), Washington Area Radio Network (WARN), High Frequency (HF) & Overseas Emergency & Evacuation (E&E).

IRM's Overseas Radio Program provides radio communication capability to Department of State direct-hire American employees at United States missions abroad by maintaining E&E radio networks. As previous radio networks age and become obsolete, RPB replaces these radio networks and provides repair and return services.

This Statement of Objectives (SOO) describes the technical subscriber equipment configurations required to support the Global Radio Replacement Program (GRRP) program for the E&E radio systems.

The GRRP is a 10 year, life cycle replacement program for the E&E radio program at overseas posts. The GRRP replaces all E&E subscriber radios (handhelds, mobiles, base stations) and repeater systems used to provide the E&E radio service. With 280 total posts around the world, RPB performs either replacements or updates at a rate of 28 posts a year.

The E&E radio program has two channels: the E&E channel, which is unencrypted, and the Emergency Action Committee (EAC) channel, which is encrypted. RPB provides all DOS personnel a radio with the E&E channel. If a person is on the EAC at post, he/she will get an encryption capable radio with the additional EAC channel. As part of the E&E radio program, RPB also provides post with a base station radio in the entry control point, the Information Programs Center (IPC), and the Alternate Command Center (ACC). In addition, RPB provides enough vehicle radios to evacuate personnel to the airport or other evacuation point. The number of personnel at the post determines the quantities of all radio equipment assigned to the post.

2.0 SCOPE

DOS intends to issue an Indefinite Delivery – Indefinite Quantity (IDIQ) contract to support the work defined in this SOO. This purpose of this SOO is to delineate technical objectives for the Subscriber Radio project. As such, the Department of State (DOS) seeks to locate one or more source(s) of supply to furnish Land Mobile Radio (LMR) Subscriber Equipment that will consist of, but is not be limited to handheld radios, mobile radios, base stations, remote consoles, ancillary equipment, and training. This contract(s) will be available to other Department Bureaus, Posts, and USG agencies under Chief of Mission (COM) authority at any diplomatic mission, including United States Agency for International Development (USAID), Foreign Commercial Service, Foreign Agriculture Service, and the Defense Intelligence Agency.

Below is an estimate of the of yearly radio communication equipment RPB expects to purchase under the GRRP program:

3.0 PROGRAM OBJECTIVES

The following are the objectives of the E&E Radio Program:

1) Ensure the effective operation, maintenance, and upgrade of the department’s E&E radio program – The contractor shall furnish Land Mobile Radio (LMR) Subscriber Equipment that will consist of, but is not be limited to handheld radios, mobile radios, base stations, remote consoles, ancillary equipment, warranty support, and training. Effective delivery of the products and services will enable RPB to conduct its upgrade program to ensure Posts have the best technology for ensuring safety and security

4.0 REQUIRED EQUIPMENT AND SERVICES

4.1 REQUIRED SUBSCRIBER EQUIPMENT

RPB requires subscriber equipment which consists of, but is not limited to, handheld and mobile equipment, base station equipment, remote console interface equipment, and ancillary equipment. Any digital subscriber end items must be P25 Compliance Assessment Program (P25 CAP) approved and listed. Additionally, the contractor shall engineer all radio networks and network elements as complete systems designed to fully function with each other.

A variety of subscriber capabilities is required to satisfy the needs of staff with varying roles and responsibilities within the E&E plan.

DOS requires three specific configurations of equipment in VHF (136-174 MHZ) and UHF (380-512 MHZ) for handhelds, mobile and base station radios.

Configuration One Handheld/Mobile/Base P-25/AES/Multi Key/Mixed Mode/OTAR Capable/GPS Capable for handhelds and mobiles

Configuration Three Handheld/Mobile/Base P-25/AES/Multi Key/Mixed Mode/OTAR Capable/GPS Capable for handhelds and mobiles/Section 508 compliant

In addition, DOS requires two specific configurations of equipment for Remote Console Interface Equipment. Vendors should propose a variety of models within a single brand. The proposed models should be of increasing complexity and capability to control between a minimum of 2 and a maximum of 16 radios. Remote Consoles should be able to monitor multiple channels simultaneously.

· Remote Configuration One Control 2 to 16 radios

· Remote Configuration Two Control 2 to 16 radios/Section 508 compliant

4.2 REQUIRED ANCILLARY EQUIPMENT

RPB requires ancillary equipment to service subscriber equipment. Typical equipment may include but is not limited by the following:

· Programming Cables shall use USB connections to a PC

· No cost enterprise PC programming software and updates to that software for the Department of State that operates on Microsoft windows XP or later operating system – on disk/online/USB flash drive

· Manufacturer Maintenance Manuals available on disc/online

· Maintenance manuals shall be fully detailed with board and/or module part numbers.

· Maintenance manuals shall have full detailed schematics

· Provide Technical Bulletins notification

· Handheld chargers (shall be auto-sensing to worldwide voltages)

· Multi-chargers (shall be auto-sensing to worldwide voltages)

· All chargers shall use Triple Chemistry (TRI-CHEM) technology

· Surveillance kit wires shall have 6-pin Hirose connectors

· Remote speaker/microphone for handhelds – lapel use

· Side connector adaptor with 6 pin Hirose connector for handhelds

4.3 REQUIRED EQUIPMENT TRAINING

The contractor shall create a single, master technician level, training course with the objective of providing students the information necessary to configure, repair, and operate the radio equipment as a complete system. The contractor shall ensure that a factory-trained instructor presents the course for up to twelve (12) students per class. The contractor shall be responsible for providing separate training materials in paper copy and on compact disk to each student.

Training shall take place at the Government provided facilities below:

Site A:

U.S. Department of State Radio Programs Branch 7955 Angus Court Springfield, VA 22153

Site B:

Regional Information Management Center/Radio U.S. Consulate General Frankfurt Gießener Staße 30 60435 Frankfurt

Site C:

U.S. Embassy Bangkok 120 Wireless Road Bangkok, Thailand 10330

The contractor shall provide one Contract Line Item Number (CLIN) for each training location that includes all travel cost for one instructor to include but not limited to labor, airfare, lodging, per diem, excess baggage, customs fees, visas, photographs, vaccines, travel insurance, local taxi travel for the training course at each of the three locations for the expected duration of the training plus any travel days. The contractor shall provide on-site training within 90 days of receipt of the purchase order for training.

The contractor shall provide training certificates of completion to all students who attend 90% of each training class provided by the contractor. The contractor shall issue the certificates of completion

The government shall furnish the following as needed at each site:

· Overhead projector

· Projector screen

· Radios

· RF and Control Cables

· Communications Analyzer

· Standard Tools

· Laptop

· Paper

· Pens

4.4 REQUIRED LOGISTICS AND SHIPPING

The contractor shall provide all logistical services necessary to satisfy the SOO requirements. This includes, but is not limited to the following requirements:

· All shipment of equipment shall have prior written notification.

· No more than Ninety (90) day delivery date for both parts and equipment.

· No partial shipments, unless specified by Department of State personnel.

· Part number changes shall be reflected in the packing list and prior shipping notification.

· Internal parts, software programming and option items shall be properly marked on packing slip, as to the actual contents (e.g. not just the physical item).

The contractor shall provide written notice of ordering discrepancies to the COR within 5 days of receipt of order. The COR can then take action to modify the order with the correct component listed.

The contractor shall provide detailed procedures for how to initiate a Tier III support request for help desk and engineering services.

The contractor shall deliver or ship materials to the government facility at:

U.S. Department of State Radio Programs Branch 7955 Angus Court Springfield, VA 22153

All freight charges for shipment of purchased equipment from the contractor’s facility to the above DOS location shall be at no cost to the government.

Equipment shall be packed separately an in a manner that will withstand the normal rigors of airline and trucking transportation methods. DOS may ship these items as separate components to overseas locations using international flights; therefore, the proper packing must be used to support international shipping.

In the event the DOS receives more than two damaged device in a single year the contractor may be required to re-evaluate the shipping company, packing materials, and/or packing processes at the contractor’s facility and affect appropriate changes. After receipt of four shipments of damaged equipment per year, the DOS may ask the contractor to conduct testing of the transport packing designs and materials and make the changes that would pass the tests performed by the International Safe Transit Association (ISTA) testing protocols.

4.5 REQUIRED APPLICATION OF BARCODES

To accommodate the DOS receiving process, the contractor shall affix DOS-provided barcodes labels to each device having a contract price of $1,000.00 or greater. The contractor shall affix these barcode labels to the equipment within two inches of each component’s serial number label.

Secondly, the contractor shall print a copy of the DOS-provided barcode label along with the numerical value of the label and the unit’s serial number on the outside of the devices’ shipping box.

The DOS will provide the physical barcodes within 14 days of issuance of the purchase order.

4.5 REQUIRED POST SALE AND WARRANTY SUPPORT

RPB requires post sale support for replacements, maintenance, repairs and upgrades, product information, order status, troubleshooting and a capability to ramp up delivery in the event of emergencies.

RPB requires warranty support where single unit items that fail in the field during the warranty period will be shipped to the vendor for repair or replacement. The vendor will pay for the shipping costs to the vendor facility and the vendor shall pay the shipping cost to the government facility within the continental United States.

The contractor shall issue “Return Authorization Numbers” to track the return and replacement progress of equipment returned to the factory or service depot for repair for in-warranty and out-warranty service.

5.0 TECHNICAL REQUIREMENTS

The Government requires radios and associated equipment that meet the specifications listed below:

A. SUBSCRIBER HANDHELD EQUIPMENT

· Both VHF (136-174 MHZ) and UHF (380-512 MHZ) radios are required

· P25CAP listed

· TIA-102 Compliant conventional operation

· IP-54 and IP-55 compliant

· MIL 810 C/D/E/F compliant

· Radio TX output power no less than 4W

· Non-proprietary antenna connector (industry standard dimensions)

· ≥2500mAh Li-Ion battery

· NMIH / Ni-Cd battery

· Handheld radio chargers shall auto-sense worldwide voltages, 50/60 Hz, 100-240VAC)

· Multi-chargers shall auto-sense worldwide voltages, 50/60 Hz, 100-240VAC)

· All chargers shall use Triple Chemistry (TRI-CHEM) technology

· Full programming capability. Government can program full feature options and radio frequency (RF) parameters

· Ability to be GPS capable / NMEA input - output, TIA-102. BAJB Section 3.2.2.2. The GPS capability must be internal to the radio.

· PC programming software operates on Microsoft Windows XP and later Operating System (OS)

· Encryption capable with AES. Encryption shall be available individually per channel and the radio shall have a multi-key feature allowing multiple keys to be used in one radio and assigned per channel.

· Send individual alert in analog and P25

· Send individual ID in analog and P25

· Display individual ID in Analog and P25

· Send Group Alert in analog and P25

· Receive and alarm during individual alert in analog and P25

· Receive and alarm during group alert in analog and P25

· Receive disable command in analog and P25

· Receive activate command in analog and P25

· Capable of analog and project 25 digital signaling allowing the radio to remain powered on and silent, until receiving an individual or group alert from a base station, which then alarms the radio and allows the user to hear audio.

· Capable of a Minimum Frequency Shift Keying (MSK) based Automatic Number Identification (ANI) signaling or equivalent.

· No extra peripheral devices required for programming (i.e. no separate device required other than a cable between PC and radio.)

· AES keyloading must be loaded with a non-personal computer based handheld device

· Over The Air Rekey (OTAR) option must be available.

· Keyloading format must comply with TIA-102 AACD Key Fill Device Interface Protocol

· Maintenance manuals shall be fully detailed with component values.

· Operator's manual and quick reference sheet shall be enclosed with each unit.

· Service manuals for each order, for each type or model of end item, electronic file is acceptable.

· Accessories must be shared across configurations

· Radio must have colored programmable button

· Section 508 compliant

B. SUBSCRIBER MOBILE EQUIPMENT

· Both VHF (136-174 MHZ) and UHF (380-512 MHZ) radios are required

· P25CAP listed

· TIA-102 compliant conventional operation

· IP-54 compliant

· MIL 810 C/D/E/F compliant

· Non-proprietary antenna connector (industry standard dimensions)

· Full programming capability, PC

· Ability to be GPS capable / NMEA input - output, TIA-102. BAJB Section 3.2.2.2. The GPS capability must be internal to the radio.

· Encryption capable with AES. Encryption shall be available individually per channel and the radio shall have a multi-key feature allowing multiple keys to be used in one radio and assigned per channel.

· Send individual alert in analog and P25

· Send individual ID in analog and P25

· Display individual ID in Analog and P25

· Send Group Alert in analog and P25

· Receive and alarm during individual alert in analog and P25

· Receive and alarm during group alert in analog and P25

· Receive disable command in analog and P25

· Receive activate command in analog and P25

· Capable of analog and project 25 digital signaling allowing the radio to remain powered on and silent, until receiving an individual or group alert from a base station, which then alarms the radio and allows the user to hear audio.

· Capable of a Minimum Frequency Shift Keying (MSK) based Automatic Number Identification (ANI) signaling or equivalent.

· Control head options: allows use of different control head types

· Mid power TX Power Output no less than 35W

· High Power TX Power Output no less than 100W; no external amplifier

· Handheld Control Head Standard

· Programming cables are USB

· PC programming does not require a peripheral device

· PC programming software operates on Microsoft Windows XP or later OS

· AES keyloading must be loaded with a non-personal computer based handheld device

· Over The Air Rekey (OTAR) option must be available.

· Keyloading format must comply with TIA-102 AACD Key Fill Device Interface Protocol

· Maintenance manuals must be fully detailed with component values.

· Operator's manual and quick reference sheet shall be enclosed with each unit.

· Service manuals for each order, for each type or model of end item, electronic file is acceptable.

· Section 508 compliant

C. BASE STATION EQUIPMENT

· Both VHF (136-174 MHZ) and UHF (380-512 MHZ) radios are required

· P25CAP listed

· TIA-102 compliant conventional operation

· Provide for P25 console operation functions for radio disable and activate commands, group radio alert, and individual radio alert, local and remote

· Non-proprietary antenna connector (industry standard dimensions)

· Full programming capability, PC

· Encryption capable with AES. Encryption shall be available individually per channel and the radio shall have a multi-key feature allowing multiple keys to be used in one radio and assigned per channel.

· Send individual alert in analog and P25

· Send individual ID in analog and P25

· Display individual ID in Analog and P25

· Send Group Alert in analog and P25

· Receive and alarm during individual alert in analog and P25

· Receive and alarm during group alert in analog and P25

· Send disable command in analog and P25

· Send activate command in analog and P25

· Receive disable command in analog and P25

· Receive activate command in analog and P25

· Capable of a Minimum Frequency Shift Keying (MSK) based Automatic Number Identification (ANI) signaling or equivalent.

· Programming cables are USB

· PC programming does not require a peripheral device

· PC programming software operates on Microsoft Windows XP or later

· AES keyloading must be loaded with a non-personal computer based handheld device

· Over The Air Rekey (OTAR) option must be available.

· Keyloading format must comply with TIA-102 AACD Key Fill Device Interface Protocol

· Ability to be controlled both remotely and locally

· Power supplies shall be worldwide voltage auto sensing 50/60Hz, 100-240VAC

· Maintenance manuals must be fully detailed with component values.

· Operator's manual and quick reference sheet shall be enclosed with each unit.

· Service manuals for each order, for each type or model of end item, electronic file is acceptable.

· Section 508 compliant

D. REMOTE CONSOLE INTERFACE EQUIPMENT

· Availability of a dispatch console with configurable options

· Availability of hardware consoles

· Proposed hardware consoles shall control a minimum of 2 radios. Configurations to control up to 16 radios shall be made available

· Consoles shall accept external audio accessories

· Hardware console and adaptors/interfaces delivered pre-configured to support base stations

· Hardware console and adaptors/interfaces to be offered separately with pre-configured cabling to support base stations

· IP interfacing between consoles and adaptors

· Compatible with COTS networking devices

· Controls all radio functions

· Power supplies auto-sense worldwide voltages

· Non-proprietary network connections (RJ-45 are ideal)

· Programming is accomplished via attached IP network

· Full programming capability

· PC programming software operates on Microsoft Windows XP or later

· Operator manuals and quick reference included with unit

· Service manuals fully detailed with component values and part numbers, one per part

· Section 508 compliant

E. BOM/ANCILLARY EQUIPMENT

· Programming cables shall use USB connections to PC

· Service Manuals fully detailed with component values and part numbers, one per part

· Surveillance kit wires shall have 6-pin Hirose connectors

· Remote speaker / microphone Lapel Attachment

· Handheld radio side connector adaptor with 6 pin Hirose connector

· AES and DES FIPS-140 Approved Key Fill Device