1947_15.DOC
DOC document 76 KB Posted
- Attached to
- IT- Interactive Voice Response (IVR) Solution
- Contract number
- 505ENT-W07-IVOICER-01
- Issued by
- Wisconsin
About this file
This is Contract Amendment No. 3 to Contract No. 15-88343-601 between the State of Wisconsin Department of Administration and Centurion, Inc. The amendment modifies an existing Interactive Voice Response (IVR) Solution contract and includes a final two-year renewal period that will terminate on December 26, 2011.
The contract covers Interactive Voice Response solutions with amended pricing that reduces hourly rates for various technical positions including Application Specialists (reduced from $155 to $150 per hour), Operating System Programmers, Database Administrators, and Network Engineers (all reduced from $165 to $160 per hour), and System Analyst/Consultants (reduced from $250 to $240 per hour). Additionally, the amendment restructures Centurion Guard pricing from an annual fee to a one-time charge of $5,000 per production server and $2,750 per non-production server, provided the IVR system is under warranty or has an annual maintenance agreement. Agencies can trial Centurion Guard for one year at $2,500, with the remaining balance due in the second year if they continue the service. All price reductions become effective upon the Department of Administration's signature of this amendment.
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Text version
Wisconsin Department of Administration
Division of Enterprise Operations
DOA-XXXX
State Bureau of Procurement
101 East Wilson Street, 6th Floor
Post Office Box 7867
Madison, WI 53707-7867
Fax (608) 267-0600
TTY (608) 267-9629
http://vendornet.state.wi.us
Contract Amendment
Contract No.: 15-88343-601
Contract Title: Interactive Voice Response (IVR) Solution Amendment No.: 3 This Amendment is entered into by and between the State of Wisconsin, Department of Administration, and the Contractor, whose name, address, and principal officer appears below.
The parties wish to amend or renew the above-referenced Contract in the following manner:
· Centurion, Inc. will reduce hourly rates for specific positions as described in Attachment 1.
· Centurion, Inc. will reduce the cost of Centurion Guard. Centurion Guard will be charged at a one-time, instead of annual, rate provided the IVR box is either in the one-year warranty period or an annual maintenance agreement is in place. Centurion Guard is not available on a time and material basis. Agencies currently paying annually for Centurion Guard will no longer be charged provided an annual maintenance agreement is in place. See Attachment 1 for Centurion Guard details and additional options.
· Centurion, Inc. will maintain fixed prices on all costs that will remain in effect for the entire term of this Contract. Price reductions, described above, will become effective the same date this Amendment is signed by the Department of Administration.
· The State agrees to execute a final two-year renewal of this contract which will terminate on December 26, 2011.
Except as expressly amended or renewed, by this Amendment, the terms conditions, rights and obligations of Contract # 15-88343-601 shall remain in effect unchanged. In the event of any inconsistency or conflict in the contract and this Amendment, the provision of this Amendment shall control.
For State of Wisconsin
Department of Administration
Michael L. Morgan, Secretary
Signature
Date
To Be Completed by Contractor
For
Company Name
Address
City, State, Zip
By
Name
Signature
Title
Date
Attachment 1 to Amendment 3
Contract 15-88343-601 for Interactive Voice Response (IVR) Solution
| Centurion, Inc. Position |
| Original Contracted Rate |
| Amendment 3 Rate |
| Application Specialist |
| $155 per hour |
| $150 per hour |
| Operating System Programmer |
| $165 per hour |
| $160 per hour |
| Database Administrator |
| $165 per hour |
| $160 per hour |
| System Analyst/Consultant |
| $250 per hour |
| $240 per hour |
| Network Engineer |
| $165 per hour |
| $160 per hour |
Centurion Guard
| Description |
| List Price |
| Original Annual Contracted Price |
| Amendment 3 One-Time Price * |
| Per Production Server |
| $7,500.00 |
| $5,625.00 |
| $5,000.00 |
| Per Non-Production Server |
| $3,750.00 |
| $2,812.50 |
| $2,750.00 |
* IVR must be under first year warranty or an annual maintenance agreement must be in place.
Agencies have the option to “trial” Centurion Guard for one year at a charge of $2,500. Should agencies opt to continue Centurion Guard the balance of $2,500 will be due the second year. The combined total of $5,000 over the two years will be applied in full to the one-time charge for Centurion Guard. The IVR must be under first year warranty or an annual maintenance agreement must be in place in order to use Centurion Guard.
File details come from the government source that posted it. Updated .