Attachment_1__-_Past_Performance_Questionnaire.doc

DOC document 53 KB Posted

Attached to
US Navy Helicopter Support Services Federal contract opportunity
Solicitation number
140D0419R0026
Issued by
Department of the Interior Departmental Offices Interior Business Center

About this file

This document contains a past performance questionnaire for evaluation of contractor performance on a previous contract or delivery order. It requests ratings and comments on the contractor's overall performance, quality of products or services, timeliness, and business relations. It also asks whether the organization would hire the contractor for future work.

The related federal contract opportunity is a draft statement of work for US Navy helicopter support services issued by the Department of Interior on behalf of the Naval Sea Systems Command Program Executive Office for Integrated Warfare Systems. It provides planning information and invites industry comments on the draft requirements prior to release of a final RFP. Comments must be submitted to the identified contracting officer and contract specialist by the time of final RFP issuance. All responses will be treated as public information.

Attachment 1 - Past Performance Questionnaire

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Text version

Attachment 1

CONTRACTOR PERFORMANCE QUESTIONNAIRE

CONTRACTOR NAME:

CONTRACT NUMBER:

EVALUATION PERIOD:

DELIVERY ORDER NO.:

1.

Please describe the service/supply provided by the Contractor for your organization.

2.

Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings: Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. See next page for definition of ratings. For ratings of “Exceptional” or “Unsatisfactory,” please provide a brief explanation.

EXCEPTIONAL
VERY GOOD
SATISFACTORY
MARGINAL
UNSATISFACTORY

OVERALL PERFORMANCE RATING

Please provide an overall rating of the Contractor’s performance for the referenced contract/delivery order.

a.) Quality of Product or Service: Conformance to contract requirements, appropriateness of personnel, accuracy of reports, and technical excellence b.) Timeliness or Scheduling of Supplies/Deliveries: Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction as to scheduling.

c.) Business Relations/Customer Satisfaction: Effective management, prompt notification of problems, reasonable/cooperative behavior, proactive, timely award and management of subcontracts, effective small business/small disadvantaged business subcontracting program and satisfaction with Contractor’s service.

d.) Key Personnel and Staffing (Including Subcontractors): Qualified and capable personnel, effective and efficient performance and conduct.

3. Would you hire this Contractor to provide supplies/services for your organization in the future? Yes FORMCHECKBOX No FORMCHECKBOX Please provide comments using additional pages if desired.

Signed:__________________________________

DEFINITION OF RATINGS FOR PAST PERFORMANCE

Exceptional
Performance meets/met contractual requirements and exceeds/exceeded many to the customer’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good
Performance meets/met contractual requirements and exceeds/exceeded some to the Customer’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory
Performance meets/met contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory.
Marginal
Performance does not/did not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet or did not identify corrective actions.
Unsatisfactory
Performance does not/did not meet most contractual requirements and if currently being performed, recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

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