1240LP25R0007-Black Hills SO_HCRD Janitorial Services.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

40LP

OGDEN UT 84401-2310

324 25TH ST

USDA-FS CSA INTERMOUNTAIN 4

67T0 CODE 16. ADMINISTERED BYCODE

X

X

X

561720

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED OR40LP

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

07/16/2025 1700 MT

07/01/2025

CURTIS LANDRETH

(No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBERa. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

1240LP25R0007

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 51 1152112OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

CUSTER SD 57730-8214

1019 N FIFTH ST

BLACK HILLS NATIONAL FOREST

15. DELIVER TO

OGDEN UT 84401-2310

324 25TH ST

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$22

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

USDA-FS CSA INTERMOUNTAIN 4

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Black Hills National Forest Supervisors' office and Hell Canyon Ranger District

Janitorial Services Period of Performance: 08/01/2025 to 07/31/2026

0001 Janitorial Services for the Black Hills National Forest Supervisor's Office and Warehouse

Continued ...

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

CURTIS R. LANDRETH

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Delivery: 06/30/2026

0002 Janitorial Services for the Black Hills National

Forest Hell Canyon Ranger District Fire Office

(Log Cabin)

Delivery: 06/30/2026

1001 Option Year 1: Janitorial Services for the Black

Hills National Forest Supervisor's Office and

Warehouse

(Option Line Item)

Period of Performance: 08/01/2026 to 07/31/2027

1002 Option Year 1: Janitorial Services for the Black

Hills National Forest Hell Canyon Ranger District

Fire Office (Log Cabin)

(Option Line Item)

Period of Performance: 08/01/2026 to 07/31/2027

2001 Option Year 2: Janitorial Services for the Black

Hills National Forest Supervisor's Office and

Warehouse

(Option Line Item)

Period of Performance: 08/01/2027 to 07/31/2028

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

51 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 51

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1240LP25R0007

2002 Option Year 2: Janitorial Services for the Black

Hills National Forest Hell Canyon Ranger District

Fire Office (Log Cabin)

(Option Line Item)

Period of Performance: 08/01/2027 to 07/31/2028

3001 Option Year 3: Janitorial Services for the Black

Hills National Forest Supervisor's Office and

Warehouse

(Option Line Item)

Period of Performance: 08/01/2028 to 07/31/2029

3002 Option Year 3: Janitorial Services for the Black

Hills National Forest Hell Canyon Ranger District

Fire Office (Log Cabin)

(Option Line Item)

Period of Performance: 08/01/2028 to 07/31/2029

4001 Option Year 4: Janitorial Services for the Black

Hills National Forest Supervisor's Office and

Warehouse

(Option Line Item)

Period of Performance: 08/01/2029 to 07/31/2030

4002 Option Year 4: Janitorial Services for the Black

Hills National Forest Hell Canyon Ranger District

Fire Office (Log Cabin)

(Option Line Item)

Period of Performance: 08/01/2029 to 07/31/2030

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Solicitation Number: 1240LP25R0007

FAC 2025-04 June 11, 2025

SECTION B – CONTINUATION OF SF-1449

Schedule of Items/Price Schedule

Project Description: Black Hills National Forest- Supervisors Office-Hell Canyon Janitorial Services

Vendor Name: Vendor UEI:

Line Item

Description Total Cost

0001 Supervisors’ Office and Warehouse

0002 Hell Canyon- Log Cabin

Total Base Year $

1001 Supervisors’ Office and Warehouse

1002 Hell Canyon- Log Cabin

Total Option Year 1 $

2001 Supervisors’ Office and Warehouse

2002 Hell Canyon- Log Cabin

Total Option Year 2 $

3001 Supervisors’ Office and Warehouse

3002 Hell Canyon- Log Cabin

Total Option Year 3 $

4001 Supervisors’ Office and Warehouse

4002 Hell Canyon- Log Cabin

Total Option Year 4 $

Total of Base Plus 4 Option Years $

*Itemized Schedule of Items can be found in the attachments

Schedule Notes:

a) Items labeled as optional are not required to be exercised by the government. If exercised, the contractor will be required to perform the optional work in accordance with the terms and conditions of this contract.

b) One award will be made from this solicitation, contractors must submit pricing for all items.

c) Attached Schedule of Items shall be filled in and turned in with proposal.

Description of Requirements

1. LOCATION AND DESCRIPTION OF THE INSTALLATION:

There are two work sites included in this service contract:

A. Site one of work is the Black Hills National Forest Supervisor's Office (SO) located at 1019 north 5th Street, Custer, South Dakota, 57730. There are two buildings to be serviced on the SO site, the Supervisor’s Office and the SO Warehouse. The Supervisor's Office facility consists of three pods and two levels and contains approximately 19,000 square feet of carpeted floors and approximately 2405 square feet of hard surface floors. The Warehouse contains approximately 2580 square feet of carpeted floors and approximately 1045 square feet of hard surface floors. All areas measured without furniture.

B. Site two of the work is the Hell Canyon Ranger District Fire Office, a.k.a. the Log Cabin, located at 765 North 3rd Street, Custer, South Dakota, 57730 and the restroom located at the Work Center adjacent to the Log Cabin. The Log Cabin facility consists of two levels and contains approximately 935 square feet of carpeted floors and approximately 837 square feet of hard surface floors. The Work Center restroom has approximately 48 square feet of hard surface floors. All areas measured without furniture.

2. SCOPE OF WORK:

The purpose of this contract is to provide for janitorial services in four Government-owned buildings. Services shall be provided in strict compliance with the terms, specifications, conditions, and provisions contained herein. The work consists of janitorial services for the Black Hills National Forest Supervisor's Office and Warehouse and janitorial services for the Hell Canyon Ranger District Fire Office/Log Cabin and Work Center restroom. The Contractor shall furnish all equipment, transportation, labor, supervision, and supplies (except as specified herein as Government furnished) necessary to maintain the designated buildings in a clean, sanitary, and acceptable condition.

Performance will be according to the standards indicated herein. The contract will commence from Notice to Proceed and continue through July 31, 2026, with four additional option years possible.

The Government will award one firm fixed price contract.

Period of Performance: The period of performance shall be for one (1) Base Period of twelve (12) months, and four (4) option periods of twelve (12) Months.

The Periods of Performance read as follows:

Base Period: From Notice to Proceed to July 31, 2026 Option Period One: From 08/01/2026 to July 31, 2027 Option Period Two: From 08/01/2027 to July 31, 2028 Option Period Three: From 08/01/2028 to July 31, 2029

Option Period Four: From 08/01/2029 to July 31, 2030

3. BIOBASED PRODUCTS:

All supplies and materials shall be of a type and quantity that conform to applicable

Federal specifications and standards, and to the extent feasible and reasonable, include the exclusive use of biobased products. The Contractor shall utilize the greatest number of biobased products available that meet applicable health and environment specifications. All supplies and materials to be used in the performance of the work under this contract are subject to the approval of the Contracting Officer (CO).

The following is a list of categories for products that may be required for performance of custodial duties. Each product submitted for use under this contract must be identified with at least one of these categories (some products may be listed under more than one category). Labeling shall be printed on all containers.

All purpose cleaner Degreaser/cleaner Heavy duty cleaner Deodorizer Carpet shampoo Floor finish Gum Remover Floor finish restorer Disinfectant sanitizer Floor sealer Extraction Fluid Furniture polish Floor stripper Glass cleaner Neutral cleaner (liquid) Grout Sealer Spot and stain remover Lime and scale remover (tub & tile cleaner) Air freshener including dispenser Liquid hand soap including dispenser Bathroom cleaner Stainless steel polish Brass polish/cleaner Toilet bowl cleaner Chrome polish/cleaner White board cleaner Cream cleaner Wood floor cleaner Solvent spotter Laundry detergent

For more information regarding the Department of Agriculture Biobased Affirmative Procurement Program go to https://www.biopreferred.gov/

4. PREWORK CONFERENCE:

Prior to commencement of work, the Contractor shall arrange a meeting with the CO to discuss the contract terms and work performance requirements. At this time, the Contractor shall designate, in writing, the name and phone number of the Contractor’s on-site representative/supervisor and their responsibilities.

5. CONTRACTOR REPRESENTATIVE:

The Contractor shall provide a contract representative for the performance of the work specified in this contract. The name of this person and an alternate(s) who shall act for the Contractor when the Contractor is absent shall be designated in writing to the CO.

https://www.biopreferred.gov/

The Contractor’s representative or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contractor’s representative and alternate(s) must be able to read, write, speak, and understand English.

6. PERSONNEL:

The Contractor shall employ personnel qualified and capable to perform janitorial work.

The Contractor shall provide a list of personnel who will be on the premises to perform work, their work schedules, and their contact information. All personnel must be legally eligible to perform work in the United States. All personnel will be subject to background checks and will be required to obtain a Linc Pass Card (PIV).

Contract Manager: The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The Contract Manager or alternate shall be available during the Government's regular working hours and shall be available on site within one hour after the Government's regular working hours. The Contractor shall submit the name and contact information of the contract manager in writing to the COR within 7 calendar days of award.

Janitorial Staff: The Contractor shall provide a list of qualified employee(s) authorized to work under this contract. The list shall be submitted at time of quotation submission and approved prior to employee(s) working unescorted within the Government facilities.

(can include experience qualifications: For example, 1-year experience in janitorial services)

Background Checks: Background checks are required to comply with Presidential Directive HSPD-12 that requires “for unescorted entry into a Federally controlled facility, the individual will have a background investigation on file.” Within ten calendar days of contract award and a new employee being selected for work on this contract, provide a complete list of the name, address, social security number, date of birth, and work phone of each employee engaged in the performance of this contract.

Excessive personnel turnover means more than 3 occurrences within a rolling 12-month performance period. No more than three background investigations will be conducted within a 12-month period at the Governments expense. Additional background investigations, if necessary, will be at the contractor’s expense, and will be deducted from final invoice of the current line-item period of performance.

7. HOURS OF OPERATION:

A. All janitorial services shall be performed at the SO and SO Warehouse between the hours of 5:30 pm and 7:00 AM Monday through Friday, except legal holidays and days when the office is closed due to weather or other unforeseen circumstances or unless otherwise noted in other Sections of this Statement of Work. The Contractor has the option to perform Friday's PM work on Saturday, Sunday, or Monday holidays. Work may be performed anytime on weekends and federal holidays.

B. Hours for the performance of services at the Log Cabin are between 6:00 PM and 6:00 AM on Tuesday, Thursday, and Sunday except legal holidays and days when the office is closed due to weather or other unforeseen circumstances or unless otherwise noted in other Sections of this Statement of Work.

C. The Contractor shall be responsible for maintaining building security during the hours the buildings are occupied by the Contractor in the performance of services as required under this contract.

8. GOVERNMENT FURNISHED MATERIALS:

The Government shall provide equipment, materials, supplies, property, and/or services (hereinafter referred to as "Government-Furnished- Property") listed below to the Contractor at the work site prior to work commencing. As supplies need replenishing, the Contractor shall notify the Contracting Officer's Representative (COR) no less than 2 weeks in advance so the items needed can be ordered. The Government will furnish the following items:

• Toilet tissue, hand soap, and hand towels,

• Waste basket liners and trash receptacles,

• Keys will be signed for and returned upon completion or termination of the contract. Lost keys are the responsibility of the Contractor. See SECTION 13:

FIRE PREVENTION AND SECURITY.

• All utilities necessary for the Contractor to perform the required services as stated herein.

• Entrance mats are cleaned by a separate service contractor, paid for by the Government.

9. GOVERNMENT FURNISHED FACILITIES:

The Contractor will have the use of a locked janitor’s closet within the SO and Warehouse buildings.

10. CONTRACTOR-FURNISHED ITEMS:

A. Equipment: The Contractor shall furnish all equipment and materials necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED MATERIALS, to perform the tasks specified in this contract. Equipment furnished by the Contractor shall be commercial grade and of the size and type customarily used in high quality work of this kind. All equipment brought onto the premises is subject to the approval of the CO. Equipment deemed, by the CO, to be of improper type, design, or hazardous, shall be removed from the premises and replaced with satisfactory equipment. Carpet cleaning equipment shall be of professional quality and capable of deep cleaning all carpets. All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, and/or building surfaces. All electrical equipment used by the Contractor shall meet all safety requirements of this contract and must operate using existing building circuits.

B. Supplies: The Contractor shall furnish all products and materials necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED MATERIALS, to perform the tasks specified in this contract. The Contractor shall utilize products and materials made from biobased materials to the maximum extend possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

The Contractor shall not use any materials which the CO determines to be unsuitable for the work or harmful to the surfaces it is intended to be applied. This does not relieve the Contractor of any damages resulting from the application of such materials. The Contractor shall not use any materials which the CO determines does not meet the requirements established by applicable Federal specifications and standards. Material Safety Data Sheets (MSDS) are required for all cleaning compounds and products used to perform the tasks specified in this contract.

11. SAFETY:

Contractors are subject to all applicable State and Federal OSHA rules and regulations.

Prior to the start of the contract, the Contractor shall submit to the CO for approval a written Accident Prevention Program. At minimum, the Accident Prevention Program should include the following:

A. The name of the responsible supervisor or contact and pertinent phone number(s);

B. A list of chemicals and/or products, including manufacturer names or the brand names, to be used during the performance of work under this contract, the intended use of each of these materials or products, any potential hazards that may be associated with the use each product, and Material Safety Data Sheets (MSDS) for each of these products;

C. A description of work to be performed and any potential hazards that may be associated with the performance of that work;

D. Personal Protective Equipment required;

E. Training schedule;

F. Safety meeting schedule; and

G. An Emergency Response Plan: including accident reporting procedures, first aid procedures, emergency phone numbers, and reporting instructions for ambulance, hospital, physician, fire, and/or police response.

12. FIRE PREVENTION AND SECURITY:

The Contractor is responsible for ensuring security of Government property, buildings, equipment, materials, records, and data against unauthorized access, loss, or damage during the performance this contract.

A. Fire Prevention: The Contractor shall, at all times, keep janitor closets neat, clean, and free from odors and fumes. All chemical and combustible items shall be stored in proper containers. All trash shall be placed in the dumpsters. Trash shall not be stored in the janitor closets.

There are no public areas designated as smoking areas. Smoking is prohibited inside the buildings.

B. Building Security After Office Hours: The Contractor shall announce their arrival and departure to Government employees who may be occupying the building after normal working hours, and shall ensure all exit doors remain closed and locked at all times during the performance of services unless the Contractor is using the door and remains in sight of the door. Only the Contractor’s employees shall be permitted in the building or on the job site during the performance of services. The Contractor shall secure all Contractor owned equipment and supplies in the closets provided prior to leaving the premises. The Contractor shall ensure the gate to the employee parking areas is closed and locked before leaving the premises.

The Contractor shall establish and implement methods of ensuring that all keys issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. No keys issued by the Government are to be duplicated.

1. The Contractor will be required to reimburse the Government for replacement of locks or re-keying as a result of Contractor loss of keys. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system at the Contractor’s expense.

2. Contractor will report the occurrence of a lost key to the Contracting Officer no later than the next duty day.

3. It is the responsibility of the Contractor to prohibit the use of keys issued by the

Government by any persons other than the Contractor's employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by Contractor to permit entrance of persons other than Contractor's employees engaged in the performance of assigned work in those areas.

The Contractor shall not attempt to reconnect or re-plug any computer wiring disconnected or disturbed during the performance of this contract. The Contractor shall leave a written notification on the COR’s desk of any computer equipment accidentally disconnected.

The Contractor shall not disturb papers or equipment on desks or bulletin boards, open drawers or cabinets, use computers or faxes, or use telephones provided for Government use, except in the case of an emergency.

13. CIRCUMSTANCES TO BE REPORTED:

The Contractor shall report to the CO any circumstances of needed repairs of the facility or unusual soiling of an area which may affect the performance of work and/or create unhealthy or hazardous conditions. The Contractor shall report to the CO, police, and/or fire department any instances of fire, accidents, vandalism, attempted break-ins, signs of attempted break-ins, and suspicious persons.

14. CONSERVATION OF UTILITIES:

Upon completion of work in each building upon, the Contractor shall ensure that all lights are off, all machines and appliances are shut off or disconnected, no smoldering, smoking, or burning materials are left in ash containers or trash receptacles, and all windows and entrance doors are closed and locked.

15. LOST AND FOUND PROPERTY:

It is the responsibility of the Contractor to ensure all articles of possible personal or monetary value found by the Contractor are turned into the CO.

16. FEDERAL HOLIDAYS:

Except as noted in the Schedule of Work or Hours of Operation, work will not be required on the following federal government holidays, nor on holidays observed in lieu there of:

New Year's Day Martin Luther King Jr. Day Presidents' Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

17. UNFORESEEN BUILDING CLOSURES:

When an unforeseen building closure occurs on a regularly scheduled day of work, the Government shall have the following options:

A. To require the Contractor to perform work necessary to sustain operations on the following normal duty day.

B. To forego the work and reduce payment due to the Contractor accordingly for work not performed.

18. SUBCONTRACTING:

The Government reserves the right to approve or disapprove any subcontractors selected.

The Contractor shall obtain approval from the CO for all subcontractors prior to entering into any subcontracts. The Contractor's request for approval shall be in writing and include the specific work to be accomplished by the subcontractor.

19. CONTRACTOR SUBMITTALS:

The following shall be submitted to the CO for approval prior to the commencement of work to be performed under this contract:

A. Accident Prevention Program – A written Accident Prevention Program (see SECTION 11: SAFETY) must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract.

B. Quality Control Program - The Contractor shall institute a complete Quality Control

Program (QCP) to ensure the requirements of this contract are provided as specified.

The goal of the QCP should be to identify and correct any problems that may arise before they are identified by the CO or his/her representative. A written Quality Control Program must be submitted to the Government with technical proposal and will be incorporated into the resultant contract. At minimum the QCP should include:

1. An inspection system, covering all services required, utilizing a comprehensive checklist to monitor contract performance.

2. A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided.

3. A file system to maintain record/documentation of inspections conducted and corrective actions taken. Documentation of inspections conducted, deficiencies identified, and corrective actions taken must be kept current and made available to the CO upon request.

C. Cleaning Operations and Stewardship Plan - The Contractor shall develop and institute a complete Cleaning Operations and Stewardship Plan establishing a commitment to the use of biobased products, employee health and safety, and sound environmental practices. A written Cleaning Operations and Stewardship Plan must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract. At minimum, the Cleaning Operations and Stewardship Plan must also include:

1. A list of biobased products proposed to be used in the performance of services provided under this contract (at minimum proposed products must be identified by brand name), including a summary of product attributes.

2. Product Use and Cleaning Guides defining standard operating procedures and/or instructions for the proper use, storage, and disposal of the cleaning products, proper operation of equipment, and proper procedures to accomplish work under this contract.

3. Proper procedures for the storage of hazardous materials in conformance with good housekeeping practices, the National Fire Prevention Association (NFPA) Code, and applicable federal and municipal regulations. The Cleaning Operations and Stewardship Plan must also define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

D. SDS Sheets and Cleaning Product Information – The Contractor must submit a list of material and products to be used in the performance of work under the terms of this contract. The list of materials shall include the name of the manufacturer, the brand name, and the intended purpose or use of each of the materials listed. A Safety Data Sheet (SDS) for each product and material listed must also be provided.

E. Schedule – The Contractor must submit a schedule for services listed as “Daily”, “Weekly”, “Monthly”, Quarterly”, “Semi-Annual”, and “Annual” work with dates to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

F. Checklist – Submit, at least one per month in advance, a checklist of work to be completed. The checklist will be used by the Government for quality assurance surveillance purposes and shall include Weekly”, “Monthly”, Quarterly”, “Semi- Annual”, and “Annual” work to be performed during that month and the dates on which that work is to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

G. Personnel – Provide and keep current a written list of the names of all Contractors’ employees performing services under this contract and their work schedules.

20. TECHNICAL SPECIFICATIONS:

The following specifications apply to the Supervisor’s Office, the SO Warehouse, and the Hell Canyon Ranger District Log Cabin. The janitorial services shall be performed in accordance with the following specifications at the frequencies prescribed (See Schedule of Items).

A. DAILY SERVICES: All daily services at the SO are to be performed Monday through Friday between the hours of 5:30 pm and 7:00 am. Daily services at the Log Cabin are to be performed between the hours of 6:00 PM and 6:00 AM on Tuesday, Thursday, and Sunday only (see SECTION 7: HOURS OF OPERATION). Services required include the following:

1. Restrooms and Showers (SO & Log Cabin):

• Clean and sanitize all bathroom sinks, sink in SO Room #G104, and all toilets, urinals, partitions, door handles and push plates, and shower stalls;

• Clean and sanitize walls adjacent to and behind sinks, urinals, and toilets;

• Clean and sanitize shower rooms (including the shower stall, walls, and floor) in SO Pod 3 lower level (Room #G106) and in Warehouse lowest level (Room 105);

• Clean and sanitize sanitary napkin receptacles and replace liners;

• Sweep, mop, and sanitize tile floors;

• Clean and polish mirrors, dispensers, and chrome fixtures;

• Empty waste receptacles and remove trash;

• Spot clean all other surfaces and dust horizontal surfaces including tops of partitions and mirrors;

• Re-stock restroom supplies.

• WC Restroom: Services to the WC restroom shall be required 3 days per week (Tuesday, Thursday, and Sunday) during the period from 5/1 thru 9/30, and only one day per week (Sunday) during the period from 10/1 thru 4/30.

2. Kitchen & Laundry (Log Cabin Only):

• Wash and sanitize sinks, countertops, and outside of cabinets;

• Spot clean all other surfaces to remove spots, stains, and/or spillage;

• Fill soap and towel dispensers as needed.

3. Floors (SO & Log Cabin):

• Vacuum all carpeted hallways, corridors, and reception area in the SO;

• Spot vacuum carpeted office areas, office chairs, conference rooms, and elevator as needed in the SO;

• Vacuum all carpeted hallways, office areas and rooms in the Log Cabin;

• Remove all spots and stains from the carpet as they occur;

• Sweep and mop all hard surfaced floors (including stairs).

4. Glass – Front Entrance (SO Only):

• Clean all glass and windows at Pod 1 main entrance doors and vestibule (inside and outside);

• Clean/wipe/dust metal window frames and door frames at Pod 1 main entrance doors and vestibule (inside and outside).

5. Drinking Fountains (SO Only):

• Clean and sanitize all drinking fountains.

6. Trash Receptacles & Waste Baskets (SO & Log Cabin):

• Empty trash container in the SO break room and Log Cabin kitchen and replace trash can liners;

• Remove all boxes, cans, papers, etc. marked “Trash”;

• Empty trash containers as needed in each office. Empty all trash containers in each office a minimum of three times per week (SO: Monday, Wednesday, and Friday; Log Cabin: Tuesday, Thursday, and Sunday).

• Replace trash can liners in each office as needed. Replace all trash can liners in at minimum of once per week (Friday/Sunday).

7. Conference Rooms (SO Only):

• Wash/wipe conference room tables.

8. Spot Cleaning (SAO & Log Cabin):

• Spot cleaning shall be performed as necessary throughout the SO, SO Warehouse, and Log Cabin to remove obvious dust, dirt, cobwebs, smudges, and stains from glass windows, doors, walls, cabinets, fixtures, floors, vents, flat surfaces, etc.

B. WEEKLY SERVICES: All weekly services are to be performed as scheduled and include the following:

1. Floors (SO):

• Vacuum ALL carpets.

2. General Dusting (SO):

• Dust all dust catching surfaces (horizontal and vertical), including furniture, cabinets, fixtures, window ledges, doors, door hardware, door frames, office partitions, flat surfaces, and blinds.

3. Glass – Employees’ Entrance Between Pod 1 and Pod 3 (SO):

• Clean the inside and outside of glass windows and doors at employees’ entrance

• Clean inside and outside of metal window frames and door frames at employees’ entrance.

4. Janitorial Closets (SO):

• Clean janitorial closets including walls, floors, mop sinks, and dusting.

5. Outside Areas (SO):

• Sweep exterior landings, steps, and sidewalks at front, side, and rear entrances of SO and Warehouse;

• Wipe down and empty ash receptacle at SO front entrance, employee’s entrance, and Warehouse.

C. MONTHLY SERVICES: All monthly services are to be performed as scheduled and include the following:

1. Floors (SO):

• Topcoat and buff all hard surface floors.

2. Cloth Chairs (SO & Log Cabin):

• Vacuum/clean all chairs with cloth cushions in the SO and Warehouse conference rooms and at the Log Cabin;

• Remove spots and stains from cloth chairs in the SO and Warehouse conference rooms and at the Log Cabin.

3. Dusting (Log Cabin Only)

• General Dusting

• Dust all light fixtures and ceiling fans;

• Dust all heat registers and vents.

D. QUARTERLY SERVICES: All quarterly services are to be performed as scheduled and include the following:

1. Restrooms (SO & Log Cabin):

• Thoroughly clean and sanitize ALL ceramic tile walls and wallboards.

2. Glass (SO & Log Cabin):

• Clean inside and outside of windows and window frames in SO connecting hallways (between Pods 1 & 2; between Pods 2 & 3; between Pods 1 & 3).

• Clean the inside and outside of all windows at the Log Cabin.

3. Floors (Log Cabin):

• Topcoat and buff all tile and hardwood floors.

E. SEMI-ANNUAL SERVICES: All semi-annual services are to be performed as scheduled and include the following:

1. Glass (SO):

• Clean all interior and exterior surfaces of windows and window frames.

2. Light Fixtures (SO):

• Clean all accessible components of ALL light fixtures, excluding the high light fixtures in the SO Pod 1 conference room.

3. Elevator Walls (SO):

• Clean/wash interior walls of the elevators;

• Wash elevator wall pads;

4. Air Registers, Grills, and Vents (SO):

• Clean all air registers, grills, and vent screens, including heater units in hallways and restrooms.

F. ANNUAL SERVICES: All annual services are to be performed as scheduled and include the following:

1. Floors (SO & Log Cabin):

• Strip and refinish all tile and hardwood floors to remove all marks, scuffs and stains;

• Shampoo ALL carpets.

21. PERFORMANCE REQUIREMENTS STANDARDS:

Performance requirement standards are described in the Performance Requirements Standards Summary Tables (see pages 15 thru 22) for daily, weekly, monthly, quarterly, semi-annual and annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards through the Contractor’s Quality Control Plan.

Except as stated in the summary tables, services required by this contract are generally of such a nature that non-conforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance and will result in a pro-rated deduction being made to the contract price for each non-conforming or incomplete item identified during the monthly period of performance.

22. INSPECTION PROCEDURE:

Inspection of the office and warehouse buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Except as stated in the summary tables, services required by this contract are generally of such a nature that non-conforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance. Where possible, correction of deficiencies shall be made prior to re-inspection and acceptance of work by the Government in conformance with the performance standards.

The contractor shall turn in a daily checklist, which includes other frequency services, to ensure quality standards are being met. These checklists will be utilized by the COR to substantiate the work completed and to perform Government inspections.

Any Government personnel or visiting public may observe unacceptable services, incomplete work, and/or required services not performed and may contact the CO to communicate a complaint. Customer complaints will be substantiated by the CO for validity. Should the CO determine that the complaint is valid, the CO will inform the

Contractor orally and in writing. Refer to the Performance Requirements Standards Summary Tables for remedy for non-conforming services. Unresolved disputes will be forwarded to the CO for determination.

Inspection/acceptance are further covered in 52.212-4 Contract Terms and Conditions— Commercial Items (SEP 2006) under (a) Inspection/Acceptance.

23. ACCEPTANCE

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the Acceptable Quality Level (AQL) listed in the Performance Requirements Standard Summary Tables.

24. PAYMENT: All Invoices and Payments will be made in IPP.gov

Payment will be made monthly for the work meeting or exceeding the AQL completed and accepted by the Government covering the previous month’s service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items. For example: If November has 12 daily services, 5 weekly services, and 1 quarterly service due to be performed during that month, the cost for these services would be added together for the amount due for fully acceptable services completed. Payment will be determined on the services and frequencies, and less than any deductions for any non-conforming or unacceptable performance.

Deductions: Anytime the performance of services falls below the AQL, a deduction for services that cannot be re-performed or are performed late will be made based on the level of service provided for that month. If the performance AQL is 95% for a particular deliverable item and that item is missed or the acceptable performance level drops below the AQL, the amount due for that pay item will be reduced to the appropriate level of acceptable performance for service provided for that month. Excessive unsatisfactory performance services that fall below the AQL will result in possible termination for cause or a non-renewal of follow on option years.

For example: The daily rate to clean one restroom is $50.00 and there are 12 days in the month that services are to be provided. The total owed for that particular service for the month is $600.00. If the AQL is 95% and the performance level drops to 80% (the quality of service provided was unacceptable, or the service was not performed, more than two times during the month), the total due the Contactor for the month less the deductions is $480.00.

PERFORMANCE REQUIREMENTS STANDARD SUMMARY TABLES

Table 1: Daily Performance Requirements Standard Summary.

Required Services

Performance Standards Monitoring Method

Performance Standards & AQL & Incentives

Restrooms a. All surfaces, including sinks, toilets, urinals, partitions, and shower stalls are cleaned and disinfected.

All surfaces are to be maintained at a high level of shine and cleanliness, free of scale, soap scum, rust, and other deposits. Doors, partitions, mirrors, and walls shall be free of obvious streaks, spots, dirt, graffiti, and dust. Corners, crevices, and seams shall be clean and free of dirt and/or debris.

Restrooms should have an overall pleasant odor.

Tile floors and baseboards are clean and disinfected, free of dust, dirt, smudges, stains, debris and mopping residue.

All floors are cleaned of excessive buildup. Spillage and spots are to be removed along with smears and stains.

Spot cleaned areas shall blend in with the surrounding area.

All wastepaper receptacles and sanitary napkin receptacles are emptied, clean, disinfected, and deodorized and can liners are replaced.

Restroom supplies such as toilet paper, paper towels, and liquid soap are fully stocked.

All daily services will be subject to visual checks by the CO.

Random Sampling of Check Lists turned in

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the CO per calendar month.

95% AQL

Full payment will be received for acceptable work. If unacceptable work is identified, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work + less stringent inspections for good performance + good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service -poor evaluation on poor

Required Services

Performance Standards Monitoring Method

Performance Standards & AQL & Incentives

Floors

b. All carpets shall be cleaned and free of obvious dirt and debris, and without obvious spots and stains. Spots and stains shall be cleaned as they occur and cleaned areas shall blend in with surrounding area.

c. All hard surface floors shall be maintained at an overall high level of luster, free of evidence of build-up or discoloration, marks, scuffs, and stains. All hard surface floors shall be spot buffed or top coated to remove dull spots, scratches, marks, scuffs and stains as they occur and spot buffed areas shall blend in with surrounding area.

visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the CO per calendar month.

95% AQL

Full payment will be received for acceptable work. If unacceptable work is identified, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work + less stringent inspections for good performance + good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service -poor evaluation on poor performance.

Glass – Front Entrance

d. All glass surfaces, including mirrors, plate glass, glass partitions, windows, etc.

shall be kept clean and free of dirt, spots, streaks, and smudges. Spot cleaning will be required as necessary to maintain appearances. Metal window and door frames shall be kept clean and free of dust and dirt and corners, crevices, and seams shall be clean and free of dirt and debris.

Drinking Fountains

e. Drinking fountains and stainless steel splash plates shall be free of dirt, water spots, stains, streaks, and smudges. Drinking fountains and splash plates shall be free of scale, encrustation and other deposits.

Required Services

Performance Standards Monitoring Method

Performance Standards & AQL & Incentives

Trash Receptacles

f. All waste baskets and trash receptacles shall be kept clean and free of debris and odor. Trash can liners shall be replaced and not be reused. Trash cans shall be emptied as necessary, and debris and trash deposited next to trash cans and items marked “Trash” shall be removed daily. At minimum, office trash cans shall be emptied and cleaned three times per week.

visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the CO per calendar month.

95% AQL

Full payment will be received for acceptable work. If unacceptable work is identified, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work + less stringent inspections for good performance + good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service -poor evaluation on poor performance.

Conference Room Tables

g. Conference room tables shall be washed and dried daily and tables kept cleaned of dust, dirt, spots, and smudges.

Spot Cleaning

h. Spot cleaning shall be performed as needed to keep the SO and Warehouse free from obvious dust, dirt, debris, cobwebs, spots, stains, and smudges.

Table 2: Weekly Performance Requirements Standard Summary.

Required Services

Performance Standards Monitoring Method

Performance Threshold

Floors – Carpets

a. All carpets shall be cleaned and free of obvious dirt and debris, and without obvious spots and stains.

Spots and stains shall be cleaned as they occur and cleaned areas shall blend in with surrounding area.

All weekly services will be subject to visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than two (2) customer complaints are received and substantiated by the CO per calendar month.

95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this.

If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work + less stringent inspections for good performance + good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

Dusting b. All horizontal and vertical dust catching surfaces shall be kept free of obvious dust, dirt, and cobwebs. Dusting shall be performed as necessary and at minimum once per week.

Glass – Employees’ Entrance

c. All glass surfaces, inside and out, including plate glass, glass partitions, windows, etc. shall be kept clean and free of dirt, spots, streaks, and smudges. Spot cleaning will be required as necessary to maintain appearances. Metal window and door frames shall be kept clean and free of dust and dirt and corners, crevices, and seams shall be clean and free of dirt and debris.

Janitorial Closets

d. Mop sinks and floors shall be kept clean and free of dirt and debris and stains shall be removed as needed.

Janitorial closets shall receive a thorough cleaning once a week to remove dust, dirt, and debris. Floors shall be swept and mopped and sinks cleaned and sanitized.

Trash and debris shall not be stored in janitorial closed.

-poor evaluation on poor

Outside Areas

e. Landings, steps, and sidewalks shall be kept free of dirt and debris. Ash receptacle at front entrance shall be wiped down and emptied weekly.

Table 3: Monthly and Quarterly Performance Requirements Standard Summary.

Services

Performance Standards Monitoring Method

Performance Threshold

Floors - Tile a. All hard surface floors shall be maintained at an overall high level of luster, free of evidence of build-up or discoloration, marks, scuffs, and stains.

All hard surface floors shall be top coated and buffed to obtain a high level of luster, free of dull spots, discoloration, marks, scuffs, scratches, and stains.

All monthly subject to visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

All required services are performed and no more than two (2) customer complaints are received and substantiated by the CO per calendar month.

98% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this.

If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

Cloth Chairs

b. All conference room chairs shall be cleaned and free of dust, dirt, debris spots, and stains. (95% AQL)

Restroom Walls

a. (Jan, Apr, Jul, Oct) All walls shall be cleaned and sanitized and shall be free of obvious streaks, spots, dirt, graffiti, and dust. Corners, crevices, and seams shall be clean and free of dirt and/or

All quarterly subject to visual checks by the CO.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections and/or deductions in payments.

+ less stringent inspections for good performance + good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service -poor evaluation on poor performance.

Glass b. (Jan, Apr, Jul, Oct) All glass surfaces, inside and out, including plate glass, glass partitions, windows, etc. shall be kept clean and free of dirt, spots, streaks, and smudges.

Spot cleaning will be required as necessary to maintain appearances. Metal window and door frames shall be kept clean and free of dust and dirt and corners, crevices, and seams shall be clean and free of dirt and debris.

Table 4: Semi-Annual Performance Requirements Standard Summary.

Services

Performance Standards Monitoring…