1-PPI Staff Resume.pdf
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- Master Agreement AZ|CTR054377
- Contract number
- CTR054377
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- Arizona
About this file
This document is an Experience of Key Service Personnel document from Phoenix Pumps, Inc., located in Phoenix, Arizona. The document details the professional backgrounds, years of experience, primary job duties, and factory/additional training for employees across multiple operational departments, including Service Center Personnel, Field Service Personnel, Machinists, and Service Advisors.
The personnel profiles cover team members with extensive experience in pump repair, maintenance, installation, troubleshooting, and related technical services. Employees specialize in various pump types such as Vertical Turbine, split case, end suction, metering, diaphragm, submersible, and gear pumps. The team has factory training from multiple manufacturers including Ebara, Grundfos, Goulds, AES, Wilden, ARO, and others. Key roles include Shop Manager, Shop Foreman, Pump Technicians, Machinists, Field Service Managers and Supervisors, and Service Advisors, with individual team members possessing between 2-35 years of industry experience. Their collective expertise spans pump repair, fabrication, alignment, welding, technical training, customer service, and comprehensive pump system maintenance.
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5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Experience of Key Service Personnel
Experience of Key Service Center Personnel Name: Scott Shepherd Job title: Shop Manager Years of experience: 34 years in the maintenance and pump industry Primary job duties:
• Oversees the day-to-day operations in our repair facility, fabrication shop and machine shop
• The overall safety of our employees.
• Training
• Customer service
• Quality of all repairs
• Setting priorities and making sure all repairs are completed in a timely manner.
• Assist with the scheduling and coordinating our field service team.
Factory training: Ebara, Grundfos, LC Meters, Hydromatic, Wilden, ARO, Vertical Turbine training, Sulzer/ABS, SKF Bearing Training, AES Seal Training, Chesterton Seal Training and Ansimag.
Additional Training: Various management training classes, Emergency Response Training, Reverse Dial Alignment Training, SKF Laser Alignment Training, 5S training, Preventive/Predictive Maintenance Training, Compressed Air Systems, Lock Out Tag Out, Confined Space Entry, OSHA 30 Hour Training for General Industry, Techpro Pump School & Tech Seal School.
Name: Craig Nichols Job title: Shop Foreman Years of experience: 35 years in the Machining and pump industry, Retired Machinist from US Navy Primary job duties:
• Machines new pump parts such as: shafts, wear rings, couplings, etc…
• Trims impellers for new pumps.
• Assists pump technicians as needed.
• Dynamically Balances: impellers, rotors, fans, etc…
• Assists with the overall quality of repairs.
• Repair/machines worn pump parts (impellers, casings, shafts, etc…)
• Specializes in Vertical Turbine troubleshooting and repair– repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Simmons, and Ingersoll-Rand & American Marsh..
• Shop Lead
• Assists with the training of our technicians.
Factory training: Wilden, ITT Goulds, Viking, Sulzer/ABS & Ebara.
Additional Training: Machinist Training with the US Navy
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Dan Cox Job title: Senior Pump Technician Years of experience: 14 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, , multistage, vacuum, piston, etc…
• Performs laser alignments
• Teardown, evaluate and repairs a wide variety of pumps.
• Assists machinists as needed.
• Troubleshoots electrical and control systems.
• Specializes in Split Case troubleshooting and repair
• Repair, installation, removal, start-up, troubleshooting and training on the following:
ITT Goulds, Paco, Peerless, Blackmer, Cornell, Fybroc, Flygt, Goulds Water Technology, Grunfos, LobePro, Wilden and Wright Flow.
• Helps train are pump technicians.
Factory training: Hydromatic, Grundfos, ITT Goulds, Chesterton Seals, John Crane Seals, AES seals, Moyno, Ebara, Widen, Sulzer ABS & Gorman Rupp.
Name: Ken Harding Job title: Tier II Pump Technician Years of experience: 20 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, , multistage, vacuum, piston, etc…
• Performs laser alignments
• Teardown, evaluate and repairs a wide variety of pumps.
• Assists machinists as needed.
• Specializes in Submersible and Vertical Turbine Pump repair
• Repair and training on the following: ITT Goulds, Floway, Peerless, Simflo, Layne/Verti-line, Goulds Water Technology, Simmons, Ingersoll Rand & American Marsh.
• Helps train are pump technicians.
Factory training: Hydromatic, Grundfos, ITT Goulds, Chesterton Seals, John Crane Seals, AES seals, Flygt, BJM, Homa, Grunfos, Ebara, Widen, Sulzer ABS & Gorman Rupp
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Gabriel Sanchez Job title: Tier II Pump Technician Years of experience: 10 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, , multistage, vacuum, piston, etc…
• Performs laser alignments
• Teardown, evaluate and repairs a wide variety of pumps.
• Assists machinists as needed.
• Specializes in Split Case, Gear, Self-Priming and Process Pump repair
• Repair and training on the following: ITT Goulds, Paco, Peerless, Blackmer, Cornell, Fybroc, Flygt, Goulds Water Technology, Grunfos, LobePro, Wilden and Wright Flow.
• Helps train are pump technicians.
Factory training: Hydromatic, Grundfos, ITT Goulds, Chesterton Seals, John Crane Seals, AES seals, Grunfos, Widen, Sulzer ABS & Gorman Rupp
Name: Jay Patterson Job title: VTP Pump Technician Years of experience: 6 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of Vertical Turbine Pumps
• Teardown, evaluate and repairs Vertical Turbine Pumps.
• Assists machinists as needed.
• Specializes Vertical Turbine Pump repair
• Specializes in Vertical Turbine repair on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Johnston, Cascade, Ingersoll-Rand, Fairbanks Morse, Bryon Jackson & American Marsh.
• Helps train are pump technicians.
Factory training: Chesterton Seals and John Crane Seals.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Dustin Ciborosky Job title: VTP Pump Technician Years of experience: 6 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of Vertical Turbine Pumps
• Teardown, evaluate and repairs Vertical Turbine Pumps.
• Assists machinists as needed.
• Specializes Vertical Turbine Pump repair
• Specializes in Vertical Turbine repair on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Johnston, Cascade, Ingersoll-Rand, Fairbanks Morse, Bryon Jackson & American Marsh.
Factory training: Chesterton Seals and John Crane Seals.
Name: Tyler Utter Job title: Tier I Pump Technician Years of experience: 4 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of pumps such as: end suction, metering, diaphragm, submersible, self-priming, multistage, piston, etc…
• Teardown, evaluate and repairs a wide variety of pumps.
• Specializes in AODD, Submersible and End Suction Pump repair.
• Repair on the following: ITT Goulds, Paco, Peerless, Blackmer, Cornell, Fybroc, Flygt, Goulds Water Technology, Grunfos, Wilden and ARO.
Factory training: Grundfos, Chesterton Seals, John Crane Seals, Widen, ARO, Sulzer ABS & Gorman Rupp
Name: Ryan Webber Job title: Tier I Pump Technician Years of experience: 3 years in the maintenance and pump industry Primary job duties:
• Repairs a wide variety of pumps such as: end suction, metering, diaphragm, submersible, self-priming, multistage, piston, etc…
• Teardown, evaluate and repairs a wide variety of pumps.
• Specializes in AODD, Submersible and End Suction Pump repair.
• Repair on the following: Paco, Peerless, Blackmer, Cornell, Fybroc, Flygt, Goulds
Water Technology, Grunfos, LobePro, Wilden and Wright Flow.
Factory training: Grundfos, Chesterton Seals, John Crane Seals, Grunfos, Widen & ARO.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Michael Kinsey Job title: Senior Machinist Years of experience: 30 years in the Machining and pump industry Primary job duties:
• Machines new pump parts such as: shafts, wear rings, couplings, etc…
• Trims impellers for new pumps.
• Assists pump technicians as needed.
• Dynamically Balances: impellers, rotors, fans, etc…
• Assists with the overall quality of repairs.
• Repair/machines worn pump parts (impellers, casings, shafts, etc…)
• Assists field service team as needed.
• Teardown, evaluate and repairs a wide variety of pumps.
• Specializes in Vertical Turbine repair on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Johnston, Cascade, Ingersoll-Rand, Fairbanks Morse, Bryon Jackson & American Marsh.
• Machine Shop Lead
• Assists with the training of our technicians.
Name: Tim Rafferty Job title: Tier II Machinist Years of experience: 25 years in the Machining and pump industry Primary job duties:
• Machines new pump parts such as: shafts, wear rings, couplings, etc…
• Trims impellers for new pumps.
• Assists pump technicians as needed.
• Dynamically Balances: impellers, rotors, fans, etc…
• Assists with the overall quality of repairs.
• Repair/machines worn pump parts (impellers, casings, shafts, etc…)
• Specializes in Vertical Turbine repair on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Johnston, Cascade, Ingersoll-Rand, Fairbanks Morse, Bryon Jackson & American Marsh.
• Assists with the training of our technicians.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Andrew Kwartler Job title: Tier I Machinist Years of experience: 9 years in the Machining and pump industry Primary job duties:
• Machines new pump parts such as: shafts, wear rings, couplings, etc…
• Trims impellers for new pumps.
• Assists pump technicians as needed.
• Dynamically Balances: impellers, rotors, fans, etc…
• Assists with the overall quality of repairs.
• Repair/machines worn pump parts (impellers, casings, shafts, etc…)
• Specializes in Vertical Turbine repair on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Johnston, Cascade, Ingersoll-Rand, Fairbanks Morse, Name: Matthew Knowles Job title: Tier I Machinist Years of experience: 7 years in the Machining and pump industry Primary job duties:
• Machines new pump parts such as: shafts, wear rings, couplings, etc…
• Trims impellers for new pumps.
• Assists pump technicians as needed.
• Dynamically Balances: impellers, rotors, fans, etc…
• Assists with the overall quality of repairs.
• Repair/machines worn pump parts (impellers, casings, shafts, etc…)
• Specializes in Vertical Turbine repair on the following: Floway, Peerless, Simflo, Layne/Verti-line, Goulds, Johnston, Cascade, Ingersoll-Rand, Fairbanks Morse, Name: Mark Durfee Job title: Fabricator and Pump Technician Years of experience: 12 years in the Fabrication, maintenance, and pump industry Primary job duties:
• Fabricates custom pump skids and base plates.
• Completes most of the welding in the shop and at customer sites.
• Builds up new pumps.
• Assists machinist as needed.
• Repair/weld worn pump parts (impellers, casings, flanges, shafts, etc…)
• Assists field service team as needed.
• Performs laser alignments
Factory training:
Additional Training: Laser Alignment training
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Experience of Key Field Service Personnel Name: Tracy King Job title: Field Service Manager Years of experience: 25 years in the pump repair and field service industry Primary job duties:
• Oversees the day-to-day operations of the Field Service Team.
• The overall safety of our employees.
• Training
• Customer service
• Completes new pump installations.
• Troubleshoots electrical and control systems.
• Performs start up on new pump systems.
• Trains customers on new and existing pump systems.
• Performs laser alignments and Vibration testing.
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, IIT Goulds, & Goulds WT.
Factory training: Hydromatic, Sulzer/ABS, Grundfos, Goulds, AES seal, Chesterton Seals, John Crane Seals Moyno, Ebara, LC Meter, Aquavar/VFD Training & Gorman Rupp.
Additional Training: Timken bearing training (proper bearing installation and maintenance), LOTO, Confined Space Entry, Laser Alignment training and MSHA Training.
Name: Jared Larsen Job title: Field Service Supervisor Years of experience: 30 years in the pump repair and field service industry Years with Phoenix Pumps: 6 years Primary job duties:
• Customer Service
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: Vertical Turbine, split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Troubleshoots electrical and control systems.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Trains customers on new and existing pump systems.
• Performs laser alignments and Vibration testing.
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, Goulds & American Marsh.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Factory training: Hydromatic, Grundfos, Goulds, AES seal, Moyno, Ebara, LC Meter, Aquavar/VFD Training & Gorman Rupp.
Additional Training: Timken bearing training (proper bearing installation and maintenance), LOTO, Confined Space Entry, Laser Alignment training, MSHA Training.
Name: Kyle Campbell Job title: Field Service Supervisor Years of experience: 8 years in the pump repair and field service industry Years with Phoenix Pumps: 6 years Primary job duties:
• Customer Service
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: Vertical Turbine, split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Troubleshoots electrical and control systems.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Trains customers on new and existing pump systems.
• Performs laser alignments and Vibration testing.
• Field service welder and Fabricator
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, Goulds & American Marsh.
Factory training: Grundfos, Goulds, AES seal, Moyno, Sulzer/ABS, Chesterton Seals, .
Additional Training: LOTO, Confined Space Entry, Laser Alignment training, MSHA Training.
Name: Daniel McGrath Job title: Field Service Technician Years of experience: 10 years in the maintenance and pump industry Primary job duties:
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Performs laser alignments and Vibration testing.
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, IIT Goulds, & Goulds WT.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Factory training: Hydromatic, Grundfos, AES seal, Wilden, ARO, Ebara, Aquavar/VFD Training & Gorman Rupp.
Additional Training: LOTO, Confined Space Entry, Laser Alignment training, Forklift training.
Name: Rick Monchamp
Job title: Field Service Technician Years of experience: 10 years in the maintenance and pump industry Primary job duties:
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Performs laser alignments and Vibration testing.
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, IIT Goulds, & Goulds WT.
Factory training: Hydromatic, Grundfos, AES seal, Wilden, ARO.
Additional Training: LOTO, Confined Space Entry, Laser Alignment training, Forklift training.
Name: Patricio Moreno Job title: Field Service Technician Years of experience: 10 years in the maintenance and pump industry Primary job duties:
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Performs laser alignments and Vibration testing.
• Field service welder and Fabricator
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, IIT Goulds, & Goulds WT.
Factory training: Hydromatic, Grundfos, AES seal, Wilden, ARO, Ebara, Aquavar/VFD Training & Gorman Rupp.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: John Gordon Job title: Field Service Technician Years of experience: 2 years in the maintenance and pump industry Primary job duties:
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Performs laser alignments.
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, IIT Goulds, & Goulds WT.
Factory training: Chesterton seals, Wilden, ARO, .
Additional Training: LOTO, Confined Space Entry, Laser Alignment training, Forklift training.
Name: Michael Horvath Job title: Field Service Technician Years of experience: 10 years in the maintenance and pump industry Primary job duties:
• Troubleshoots customers pump systems.
• Repairs a wide variety of pumps such as: split case, end suction, metering, diaphragm, submersible, gear, progressive cavity, self-priming, ANSI, multistage, vacuum, piston, etc…
• Completes new pump installations.
• Performs preventive maintenance on our customers equipment
• Performs start up on new pump systems.
• Performs laser alignments and Vibration testing.
• Field service welder and Fabricator
• Specializes in Vertical Turbine troubleshooting and repair.
• Vertical Turbine experience – repair, installation, removal, start-up, troubleshooting and training on the following: Floway, Peerless, Simflo, IIT Goulds, & Goulds WT.
Factory training: Hydromatic, Grundfos, AES seal, Wilden, ARO, Ebara, Aquavar/VFD Training & Gorman Rupp.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Sonja Harrington Job title: Senior Service Advisor Years of experience: 5 years in the pump repair industry Primary job duties:
• Oversees the day-to-day operations of the administrative side of the Service Center and Field Service team
• Schedules and coordinates shop and field service activities.
• Quotes field service and shop repairs.
• Coordinates field service repairs.
• Coordinates with venders and orders parts.
• Coordinates subcontractors for field service and shop repairs.
• Makes sure that all repairs are documented in our work order system.
• Assists the pump repair technicians in obtaining the necessary repair manuals, parts lists and exploded views.
• Coordinating pickups and deliveries.
• Updating customers on the status of their repairs.
• Coordinates the new pump build-ups in the fabrication shop
Factory training: Ebara, ABS, Viking, ARO and Wilden warranty administration. SKF bearing training, Wilden, Viking, ABS and BJM.
Name: Dion Waddell Job title: Field Service Advisor Years of experience: 20 years in the pump repair industry Primary job duties:
• Schedules and coordinates shop and field service activities.
• Quotes field service and shop repairs.
• Coordinates field service repairs.
• Coordinates with venders and orders parts.
• Coordinates subcontractors for field service and shop repairs.
• Makes sure that all repairs are documented in our work order system.
• Assists the pump repair technicians in obtaining the necessary repair manuals, parts lists and exploded views.
• Coordinating pickups and deliveries.
• Updating customers on the status of their repairs.
• Coordinates the new pump build-ups in the fabrication shop
Factory training: Ebara, ABS, Viking, ARO and Wilden warranty administration.
5100 S. 36th Street ● Phoenix, AZ 85040 ● Phone 602.232.2994 ● Fax 602.232.2995 ● www.phoenixpumps.com
Name: Jason Spanfelner Job title: Field Service Advisor Years of experience: 15 years in the pump repair industry Primary job duties:
• Schedules and coordinates shop and field service activities.
• Quotes field service and shop repairs.
• Coordinates field service repairs.
• Coordinates with venders and orders parts.
• Coordinates subcontractors for field service and shop repairs.
• Makes sure that all repairs are documented in our work order system.
• Assists the pump repair technicians in obtaining the necessary repair manuals, parts lists and exploded views.
• Coordinating pickups and deliveries.
• Updating customers on the status of their repairs.
Name: Sam Urso Job title: Service Center and Field Service Advisor Years of experience: 6 years in the pump repair industry Primary job duties:
• Schedules and coordinates shop and field service activities.
• Quotes field service and shop repairs.
• Coordinates field service repairs.
• Coordinates with venders and orders parts.
• Coordinates subcontractors for field service and shop repairs.
• Makes sure that all repairs are documented in our work order system.
• Assists the pump repair technicians in obtaining the necessary repair manuals, parts lists and exploded views.
• Coordinating pickups and deliveries.
• Updating customers on the status of their repairs.
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