1-7_-_FTL_Medium_Truck_Coverage__Description___Exclusions.pdf

New Vehicle Warranty Coverage

Freightliner (FTL)

Freightliner Medium Truck Coverage

Description Time

Distance

Basic Vehicle 2 Years Unlimited

Battery 1 Year 100,000 mi/161 000 km

Brightwork 6 Months Unlimited

Cab Corrosion/Perforation 5 Years Unlimited

Cab Structure 5 Years Unlimited

Corrosion 6 Months Unlimited

Crossmembers 5 Years Unlimited

Diesel Emission 2010

5 Years 100,000 mi/161 000 km

Frame Rails 5 Years Unlimited

GHG14

(Light Heavy Duty Trucks) 5 Years 50,000 mi/80 500 km

GHG14

(Medium Heavy Duty to Heavy Heavy Duty Trucks) 5 Years 100,000 mi/161 000 km

GHG14

(Medium Heavy Duty to Heavy Heavy Duty Tractors) 5 Years 100,000 mi/161 000 km

GHG14

Tire 2 Years 24,000 mi/38 400 km

Hybrid Transmission – Eaton

3 Years 150,000 mi/240 000 km

Paint 1 Year 100,000 mi/161 000 km

Paint, Chassis 6 Months Unlimited

Front Axle

2 Years Unlimited

Rear Axle 2 Years Unlimited

Transfer Case 2 Years Unlimited

Transmission

2 Years Unlimited

Detroit Front Axle (File Direct)

Post-Model Year 2011

2 Years Unlimited

Post-Model Year 2011

4 Years Unlimited

Detroit Rear Axle (File Direct)

Post-Model Year 2011

2 Years Unlimited

Post-Model Year 2011

4 Years Unlimited

Detroit DT-12 Transmission 5,9

(File Direct) 5 Years 750,000 mi/1 200 000 km Coverage may vary; check vehicle’s actual warranty coverage online via OWL’s Coverage Info/Check Coverage screen.

Time or distance, whichever comes first

Applies to vehicles equipped with EPA 2010 compliant diesel engines.

Applies to models 2013 and later domiciled in the United States, check actual warranty online via OWL’s Coverage Info/Check Coverage screen for coverage listed as GHG144”.

Customers will have only one (1) type of transmission coverage, depending on how the vehicle is spec’d.

Front axle coverage is also applicable to gliders.

Medium Duty – General Service: Warranty coverage is determined by Gross Combination Weight Rating, road surface, and vocation.

Please see www.ddcsn.com for specific coverage details.

Medium Duty – General Service Plus: Warranty coverage is determined by Gross Combination Weight Rating, road surface, and vocation.

Please see www.ddcsn.com for specific coverage details.

Detroit Transmission: Warranty coverage is determined by Gross Combination Weight Rating, road surface, and vocation. Please see www.ddcsn.com for specific coverage details.

Warranty Statement & Warranty Coverage Descriptions follow on page two of this document.

Daimler Trucks North America LLC

The following section outlines Company standard warranty coverages for all Company vehicles, apparatus or chassis or cabs sold by Daimler Trucks North America and domiciled in the USA (50 states and Washington, D.C.) and Canada. This information is also included in the Owner’s Warranty Information Booklet.

See Warranty Coverage Descriptions for standard warranty coverages by make and model. Additional coverage may apply, verify actual coverages with your local dealership for specific vehicle warranty.

Under this New Vehicle Limited Warranty (“Warranty”), Company warrants that each new vehicle will be free from defects in material and workmanship that occur under normal use within the applicable warranty period, subject to certain limitations and exclusions as specified in this document.

This limited warranty applies only to new vehicles sold by an authorized Daimler Trucks North America (DTNA) dealer or ordered directly from DTNA; vehicles sold at auction or as a result of repossession retain the warranty coverage from the original in-service date or factory invoice date if the vehicle has not been warranty registered.

Daimler Trucks North America LLC reserves the right to reduce or remove coverage on vehicles in salvage condition.

This Warranty covers all components and parts unless specifically covered by other warranties or otherwise excluded by this document.

This Warranty does not apply to vehicles that are sold or domiciled outside of the United States (50 states and Washington, D.C.) or Canada.

This Warranty does not apply to engines, Allison transmissions, tires, or other components or parts that are not manufactured by Company and that are warranted directly by their respective manufacturers.

Progressive damage caused by these manufacturers’ components to any other parts including, but not limited to, parts installed by Company is excluded from Company warranty coverage. With respect to the foregoing, Company makes no warranty whether express, implied, statutory or otherwise including, but not limited to, any warranty of merchantability or fitness for a particular purpose.

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF

ALL OTHER WARRANTIES OF ANY KIND WHETHER

WRITTEN, ORAL, OR IMPLIED INCLUDING, BUT NOT

LIMITED TO ANY WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. THIS WARRANTY

SPECIFICALLY EXCLUDES ANY OTHER

WARRANTIES OR CONDITIONS PROVIDED FOR BY

LAW, WHETHER STATUTORY OR OTHERWISE.

COMPANY’S SOLE OBLIGATION UNDER THIS

WARRANTY SHALL BE TO REPAIR OR REPLACE, IN

COMPANY 'S SOLE DISCRETION, ANY DEFECTIVE

COMPONENT OR PART. SUCH REPAIR OR

REPLACEMENT SHALL BE WITHOUT COST TO

PURCHASER WHEN PERFORMED WITHIN THE

APPLICABLE WARRANTY PERIOD (TIME, DISTANCE,

OR HOUR LIMIT, WHICHEVER OCCURS FIRST).

Purchaser must notify Company within the applicable warranty period, of any failure of the vehicle to comply with this Warranty and Purchaser must, at Purchaser's expense, promptly return the vehicle to an Authorized Service Facility for inspection and repair or replacement of any defect in material or workmanship occurring within the applicable warranty period. During New Vehicle coverage, warranty reimbursement will not be paid on repairs performed by customers on their own vehicles without a current Customer Performed Warranty Agreement (CPWA).

The vehicle must be maintained and serviced according to the prescribed schedules outlined in the Driver’s/Operator's and Maintenance Manuals.

Receipted bills and other evidence that required maintenance and service have been performed are required by Company as a condition of this Warranty.

After the Company‘s obligations under this Warranty expire, all liabilities of Company to Purchaser under this Warranty shall terminate. Repairs made under this Warranty do not constitute an extension of the original Warranty period for the vehicle or for any specific component or part.

To the extent that any provision of this Warranty contravenes the law of any jurisdiction, such provision shall be inapplicable in such jurisdiction, and the remainder of the warranty shall not be affected.

THIS WARRANTY SHALL BE THE PURCHASER'S

SOLE AND EXCLUSIVE REMEDY AGAINST

COMPANY, WHETHER IN CONTRACT, UNDER

STATUTE (INCLUDING STATUTORY PROVISIONS AS

TO CONDITIONS AS TO QUALITY OR FITNESS FOR

ANY PARTICULAR PURPOSE OF GOODS SUPPLIED

PURSUANT TO THE CONTRACT OF SALE),

WARRANTY, TORT, STRICT LIABILITY, OR ANY

OTHER LEGAL THEORY.

COMPANY'S LIABILITY UNDER THIS WARRANTY IS

LIMITED TO THE COST TO REPAIR OR REPLACE, IN

COMPANY’S SOLE DISCRETION, THE DEFECTIVE

COMPONENT OR PART THAT IN NO EVENT SHALL

EXCEED THE FAIR MARKET VALUE OF THE

VEHICLE AT THE TIME THE DEFECT IS

DISCOVERED.

IN NO EVENT SHALL COMPANY BE LIABLE FOR

SPECIAL, INDIRECT, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT

LIMITED TO, INJURIES TO PERSONS OR DAMAGE

TO PROPERTY, LOSS OF PROFITS OR

ANTICIPATED PROFITS, OR LOSS OF VEHICLE USE.

The following components, parts, or conditions are specifically excluded from coverage under this Warranty.

Aerodynamic wheel covers are excluded from coverage under this Warranty

Tolerance buildup can occur during the assembly process of the rear suspension and rear cab air springs, and can cause the springs to have the appearance of being crooked, misaligned or improperly installed. This tolerance buildup is not detrimental to the operation of the vehicle and will not have an effect on either the quality of the ride or the durability of the components or vehicle. Straightening of these springs is not covered under this Warranty.

Each DTNA vehicle manufacturing plant uses an integrated alignment system to align axles and wheels and to center the steering wheel to Daimler Trucks North America LLC specifications. Realignment or readjustment of these items, including steering stops and steering poppets, is not covered under warranty.

Any special alignment settings at the request of the Owner must be handled between the Dealer and Owner after delivery from factory. These special adjustments are not covered under Warranty.

During the vehicle manufacturing process, an oil run or drip stain may appear at the breather vent. Removing the vent, applying pipe sealant to the threaded vent fitting and re-installing the vent is unnecessary.

Removing the axle breather vent and re-sealing the threaded fitting is not covered under this Warranty.

The repair or replacement of cab interior components that are rendered unserviceable due to normal wear or abuse are not covered under this Warranty.

These components include, but are not limited to:

• Curtains

• Floor coverings (including floor mats)

• Painted trim components

• Steering wheel

• Steering wheel wrap

• Upholstery

• Window shades

The following items ARE covered under this Warranty:

• Chrome peeling off in sheets

• Chrome cut at mounting bolts due to over-torque at the factory

• Bubbles in the chrome that are not caused by rock chips and/or general rust conditions

• Isolated rust along seams or welds

The following items are NOT covered under this Warranty:

• General rust, for example, rust on the unfinished backside of a bumper

• Dimpling at the mounting bolts

• Staining, bluing, and/or yellowing that can be cleaned with a quality cleaning-product

• Rust, pits, and/or nicks caused by road wash or road debris breaking the chrome surface

• Streaks/stains/corrosion caused by severe wash solutions or corrosive road salts/chemicals

Claims pertaining to failures of chrome surfaces, aluminum, and stainless steel components will not be processed unless a clear digital picture is provided that adequately shows the defect.

Clutch adjustments are normally required due to clutch wear and are considered normal maintenance. However, if the clutch adjustment is found to be outside of Company specifications during, or prior to, in-service of the vehicle, a warranty claim will be accepted on a one-time basis.

Claims for clutch adjustments will not be accepted unless the adjustment is found to be outside of Company specifications using the special clutch adjustment measuring tools provided by Company (e.g., adjusting the clutch to satisfy feel will not be accepted as warranty).

Warranty will become void on any vehicle that is used in competition, including but not limited to:

• Racing

• Tractor pulls

• Other motor sports

Parts that are subject to consumption during their normal service life and are routinely replaced during normal maintenance services are covered up to 15,000 miles (24 000km) for all Daimler Trucks North America LLC vehicles except for Thomas Built Bus (TBB) bodies and chassis. TBB consumable parts are covered up to 30 days from date of in-service.

These items are:

• Antennas

• Ashtrays

• Belts

• Brake Linings

• Cigarette lighter assembly

• Clutch brake

• Clutch linings

• Data logger batteries

• Desiccant cartridges

• Fire extinguishers

• Fluorescent ballast and tubes

• Fuses

• Gladhand

• Hosetennas

• Light bulbs

• Mattresses

• Mud flaps

• Mud flap mounting brackets

• Caps (radiator, surge, fuel tank)

• Receiver-dryer filter

• Trailer air hoses

• Trailer electrical cables

• Windshield washer nozzles

• Wiper arms and blades (TBB makes – wiper blades only)

Consumable parts NOT covered under this Warranty include, but are not limited to, the following:

• Antifreeze

• Filters (fuel, air, oil, water)

• Fluids (unless low due to a warrantable failure)

• Lubricant

A detailed list of exclusions for CORROSION is listed under Warranty Coverage Descriptions.

The following are not covered under this Warranty:

• Damage caused by use of the vehicle in any application that is not approved or is inconsistent with build specifications

• Damage resulting from improper use or misuse or abuse, negligence, improper operation, improper or insufficient maintenance (including, but not limited to failure to maintain vehicle as outlined in the driver’s/operator’s and maintenance manuals), overloading, unauthorized modifications, accidents, or operation at excessive speeds

• Environmental damage, including airborne fallout (including chemicals, tree sap, etc.), or other atmospheric conditions, hailstones, or other acts of nature

• Damage caused by road salts/chemicals or cleaning solvents, detergents or compounds

• Storage deterioration including damage caused by improper or insufficient storage or maintenance

• Damage caused by road hazards or road conditions

• Damage caused during shipping/transport after initial delivery of vehicle

• Damages (including peeling or flaking) caused by high-pressure washing or steam-cleaning

• Damages occurring after in-service (e.g., from rock chips)

• Damages caused by customer-installed sealer in air conditioning systems

• Damages caused by engine horsepower/torque upgrades

• Damage due to vibration associated with misapplication or improper operation of drivetrain components

• Damage due to terrorist activities

• Damage due to acts of war

The engine, including all of its components as supplied by the engine manufacturer, is not covered under this Warranty, but is warranted separately by the manufacturer of the engine. For engine warranty or service, contact the engine manufacturer's authorized sales and service facility.

The engine manufacturer installs most air compressors and engine brakes. Any failure of a proprietary engine component or Jacob

Brake component must be filed directly to the engine manufacturer. Failures on non-proprietary engine components can be filed through

DTNA.

During the early life of the vehicle or when the engine is cold, many exhaust clamps exhibit a soot trace. This condition is self-correcting and does not require adjustment, tightening, or replacement of the clamp.

Claims for adjusting or tightening will not be paid under warranty.

Adjustment of the locking mechanism, bushings, slide locking plungers, and the repair or replacement of lock guards are considered routine maintenance and are not covered under this Warranty.

Glass, mirror, or lens breakage or chips or scratches of glass, mirrors, or lenses are not covered by this Warranty.

The warranty on any vehicle used inconsistent with its specified vocation/application will be downgraded to the warranty that is consistent with the vehicle use. Any and all claims associated with the misapplication of the vehicle will be subject to chargeback.

Premium charges and work not directly related to the repair or replacement of a warranted part are not covered under this Warranty. Examples include, but are not limited to:

• Federal, state, provincial, and local taxes

• Travel expenses

• Loss of revenue

• Customer labor, including overtime labor

• Downtime

• Driver’s expenses

• Cost of rental equipment

• Loss of cargo, including perishable cargo

• General housekeeping supplies (i.e., rags, solvents, sweeping compounds, coveralls, etc.)

• Communication charges

• Towing/road call assistance (unless coverage is specifically stated in the applicable warranty coverage table)

• Repair or replacement of optional items not sold or installed by company

• Removal or replacement of dealer, body builder, or customer installed equipment

• Environmental fees, cleanup, or other charges

• Cost of emergency services

Company does not warrant vehicle component or chassis modifications, or equipment installations arranged by Dealers or Customers. In addition, the extra time necessary to remove body builder installed items and/or equipment to work on a warranted repair is not covered under this Warranty unless Company sells the complete chassis/body/equipment as a package.

If Dealers or Customers perform any vehicle modifications or equipment installations, to the extent these modifications or equipment installations adversely affect other vehicle components or vehicle performance, Company shall not accept any product liability or claims under the terms of the vehicle warranty. These claims become the sole responsibility of the person performing the modifications or equipment installations.

The following exclusions to paint warranty include, but are not limited to:

• Complete chassis re-painting to repair paint damages

• Damages occurring after in-service (e.g., from rock chips)

• Peeling/flaking caused by high-pressure washing or steam cleaning

• Rusting of painted bumpers

• Removal and/or replacement of decals, striping, and/or lettering not applied by Company

• Specific areas of the vehicle are deliberately not painted or are not painted to any standard; paint repairs are not warrantable to such areas. These areas include:

• Underside of the hood, including the inside of the wheel wells

• Underside of the roof-mounted air fairings

• Underside of the exterior sun visor

• Inside of the side-mounted air fairings

• Inside of the bumper

• Aftertreatment devices

Gloss Warranty claims pertaining to gloss issues on vehicles painted with low-gloss colors (identified in the Data Books) will not be covered under this Warranty.

During the manufacturing process, certain vehicle components are normally placed in the cab of the vehicle or strapped down to the chassis for security reasons. It is the Dealer’s responsibility to mount these “ship loose” items in the correct location on the vehicle.

Mounting of “ship loose” items will not be covered under warranty.

These items include, but may not be limited to, the following:

• Aerodynamic wheel covers

• Antennas

• Fire extinguishers

• Trailer air hoses

• Trailer electrical cables

• Winter fronts

• Tire inflation hoses

• Spare wheels/tires

• Chrome lug nut covers

• Driver’s pouch

• Jacks

Daimler Trucks North America has established a Roof Fairing Removal program in order to reduce transport related damage. The Transporter will remove the fairing during the decking process and secure the fairing on the frame rail of the unit. Benefits for this program include fewer units towed in reverse and an overall improved delivery process.

Some units will continue to be received with the fairing collapsed. It is the Dealer’s responsibility to mount these fairings correctly. Claims for mounting of these collapsed fairings will not be covered under warranty.

Those units received with the fairing removed, DTNA warranty will reimburse for the re-installation of the roof fairing prior to delivery to the end customer.

If vehicle is drop shipped directly to customer:

Transporter notifies customer that roof fairing has been removed for transport and arranges for re-installation prior to or at delivery.

• If customer has facilities for re-installation of roof fairings, then fairings will be re-installed at final delivery location.

• If customer does not have facilities to re-install fairings, transporter will arrange with nearest authorized DTNA dealership to have fairings re-installed and shuttle units to customer location at no additional cost to our customer.

Allison transmissions and components are not covered under this Warranty, but are warranted separately by Allison. Information regarding Allison’s warranty is provided for informational purposes only and is subject to change. For warranty or service information, contact Allison’s authorized sales and service facility.

The Detroit DT-12 Transmission is not covered under this Warranty. Please see www.ddcsn.com for coverage details.

Routing maintenance, servicing, and adjustment, as defined in the applicable Vehicle Maintenance Manual and Driver’s Manual, are excluded from Warranty.

Periodic adjustment or re-torque of wheel bearings, wheel lug nuts, and suspension U-bolts are considered maintenance adjustments and are not covered under warranty.

Vibrations, squeaks, rattles, loose fittings/clamps, hose fitting leaks, loose nuts/bolts/screws, and loose electrical connections may develop during the initial trip(s) of the vehicle and these types of repairs/adjustments are covered under warranty one time during the following applicable initial operating periods unless excluded in the paragraphs below.

Reminder: After the following initial operating periods, these developments are the result of use and their repair/adjustment activities are considered routine maintenance and thus excluded from warranty.

The Initial Operating Period (IOP) for Daimler Trucks North America LLC vehicles is as follows:

Make Initial Operating Period

Freightliner, Sterling, Western Star Up to 15,000 miles/ 24 000 km

Freightliner Custom Chassis Corporation

(FCCC)

Up to 25,000 miles/ 40 000 km

Thomas Built Bus (TBB) bodies and TBB chassis a

Up to 6 months from date of in-service a.

TBB applications utilizing FCCC chassis retain the FCCC IOP separate from the TBB body.

See CONSUMABLE PARTS elsewhere in this section.

Exclusions from warranty during the IOP are:

• Cab, hood, and fender-mounted mirrors are adjusted at the factory but may be retracted by the transporter to prevent damage during transport.

Subsequent adjustments and tightening of mirror mounting hardware are considered part of the routine preparation of the vehicle before Customer delivery. Claims for adjusting the mirrors or tightening of the attaching hardware will not be paid under warranty during or after the initial operating period.

• Claims for re-routing of electrical wiring, hoses, or lines which meet Daimler Trucks North America’s routing standards will not be paid under warranty during or after the initial operating period.

• Final preparation of the vehicle for Customer delivery to include cleaning/vacuuming interior of cab, washing windows, washing the exterior of the vehicle, polishing exterior chromed or painted surfaces are considered as ordering-Dealer responsibilities. Claims for these activities will not be paid under warranty during or after the initial operating period.

Any vehicles being used in testing or used to test specific components must be identified to the Warranty Department and accommodations must be made for claims that relate to the test item(s).

Any vehicles used in endurance testing, such as the Altoona Test, are void of all warranty, new or used.

The tires are not covered under this Warranty, but are warranted separately by the tire manufacturer. Tire balancing is not covered under warranty.

This Warranty is transferable to a subsequent Owner if it has not expired. To ensure the Owner receives proper warranty recognition, the ownership information should be updated in the Company system.

To ensure Company's ability to reach the current Owner with Recall and Field Service campaign information, the Owner's information must be updated whenever there is a change to the Owner’s name or address.

Company reserves the right to make improvements or changes to the product at any time without incurring any obligation to make such changes or improvements to any other vehicle.

It is the Owner's responsibility to ensure the vehicle is maintained as outlined in the Driver’s/Operator's and Maintenance Manuals. It is important that the new Owner becomes familiar with the contents of the warranty information. When the Owner first receives the vehicle, Dealer should review the Owner's Warranty Information booklet with the Owner.

To initiate warranty for all makes except TBB Bodies and TBB Chassis, customer must complete and sign the Warranty Start Form (WAR275). Dealer must attach the Warranty Start Form to the Product Registration screen in OWL.

For TBB Bodies and TBB Chassis, customers should contact their TBB dealership to initiate warranty.

Coverage includes all factory-installed front axles; rear axles; steer axles; drive axles; tag axles; and pusher axles. Detroit axles are warranted directly through Detroit. Excludes any axle installed by a dealer or body builder.

All warranty inquiries and claims are filed directly to Detroit Axles. Please see www.ddcsn.com for specific coverage details.

Coverage includes axle housing, carrier assembly, differential assembly, power divider, axle shafts, and gaskets and seals. Excludes suspension and torque rod brackets, tie rod ends, wheel end equipment, wiring, yokes, and attaching hardware.

Coverage is for non-Detroit front axle(s) only. Coverage includes I-beam, steering knuckles, differential on drive steer axle, spindles, kingpin bearings, and steering arms. Excludes tag axle(s), pusher axle(s), wheel end equipment, steering linkage components, driveline(s), U-joints, and kingpin bushings/kingpin seals.

A pusher axle is a non-driven, weight-bearing axle that can be raised when not required to bear a portion of the load. Since the pusher axle can be of many different configurations, warranty coverage includes all components included in the individual build specification of each individual application.

Coverage is for non-Detroit rear axle(s) only. Coverage includes axle housing, carrier assembly, differential assembly, power divider, axle shafts, and gaskets and seals. Excludes tag axle(s), pusher axle(s), suspension and torque rod brackets, wheel end equipment, wiring yokes, driveline(s), U-joints, and attaching hardware.

Coverage includes I-beam, steering knuckles, differential on drive steer axle, spindles, kingpins, kingpin bearings and steering arms. Excludes wheel end equipment, tie rod ends, steering linkage components, kingpin bushings, and king pin seals.

A tag axle is a non-driven, continuous weight-bearing axle. Since the tag axle can be of many different configurations, warranty coverage includes all components included in the individual build specification of each individual application.

Coverage includes Alliance Brand Batteries only; claims for all other brands must be submitted directly to the supplier. Includes starting battery assemblies and factory-installed APU battery assemblies. Excludes non-

Alliance Brand batteries, battery cables, battery mounting box and hardware.

Coverage includes all factory-installed components of the vehicle/chassis that are not excluded elsewhere in the warranty or by special agreement or described as having a different time, or distance or hours, or listed separately on each new vehicle warranty coverage chart.

Coverage includes all factory-installed components of the vehicle/chassis that are not excluded elsewhere in the warranty, or by special agreement or described as having a different time or distance, or listed separately on each new vehicle warranty coverage chart.

Coverage includes all factory-installed components with chrome, polished aluminum, or polished stainless steel surfaces. Excludes any damage backside of bumpers, and concealed or inner surfaces.

Coverage is limited to rust-through or perforation of the cab and integral sleeper structure and sleeper box (if applicable) due to corrosion from within. Excludes all conditions of rust or corrosion that has not resulted in rust-through or perforation as well as surface rust or corrosion caused by non-adhesion. Excludes any damage to the paint such as chips or scratches.

Coverage includes cab and integral sleeper structural components, structural components of factory-installed sleeper boxes (if applicable), sheet metal panels, doors, and hoods. Excludes all bolt-on components including door and hood hinges, latches, guides, and other mounting hardware.

Coverage provides warranty against corrosion to any metal or metal alloy part of the vehicle. Rust or corrosion to specific components and/or caused by certain conditions are excluded from all Company warranty coverage and will not be paid under Basic Vehicle, Cab Structure, Cab Corrosion, or Aftermarket Parts Warranty.

Exclusions to corrosion warranty include, but are not limited to, the following:

• Corrosion caused by general rust (for example, rust on the unfinished backside of a bumper)

• Surface rust caused by chips or scratches in the paint or chrome surfaces

• Corrosion caused by high-pressure washing, severe wash solutions, cleaning solvents, detergents, compounds

• Corrosion caused by salinity in the environment or corrosive salts and/or chemicals used on the road surface.

• Corrosion caused by acid rain or other industrial fallout

• Corrosion due to improper prevention measures during storage or use

• Corrosion or rust on tone rings, rotors or drums (rotor exclusion does not apply to hydraulic discs with Magna- Coat Rotors)

• Corrosion due to environmental damage (including ocean spray); airborne fallout (includes chemicals, tree sap, etc.), or other atmospheric conditions or other acts of nature

• Corrosion due to improper use, misuse or abuse, negligence, including improper or insufficient maintenance

Coverage is limited to rust-through or perforation of the cowl due to corrosion from within. Excludes all conditions of rust or corrosion that have not resulted in rust-through or perforation as well as surface rust or corrosion caused by non-adhesion. Excludes any damage to the paint such as chips or scratches.

Coverage includes cowl structural components, sheet metal panels, and hood. Excludes all bolt-on components including hood hinges, latches, guides, or other mounting hardware.

Coverage includes crossmembers, gussets, and huck-mounting bolts that attach gussets to crossmembers and gussets/crossmembers to frame rails. Excludes any bolt-on item attached with either conventional or huck bolts.

Coverage includes driveshaft tubing, U-joints, yokes, support bearings, and splines.

Coverage is limited to breaking or cracking of factory-installed frame rails, frame rail liners, frame rail extensions, and any item(s) factory welded to them.

Excludes all bolt-on items regardless if attached with conventional or huck bolts.

Daimler Trucks North America LLC (DTNA) warrants that its vehicles are (1) designed, built and equipped so as to conform, at the time of sale, with requirements of vehicle manufacturers whose vehicles are designed to meet applicable 2014 and later U.S. Environmental Protection Agency and National Highway Traffic and Safety Administration Standards greenhouse gas and fuel efficiency standards, and (2) free from defects in material and workmanship which cause the vehicle to fail to conform with the vehicle manufacturer's requirements for all vehicle emission control items listed below.

*Coverage name/description may vary, check actual warranty online via OWL’s Coverage Info/Check Coverage screen for coverage listed as “GHG14...”

Daimler Trucks North America LLC (DTNA) warrants that its vehicles are (1) designed, built and equipped with tires that conform, at the time of sale, with requirements of vehicle manufacturers whose vehicles are designed to meet applicable 2014 and later U.S. Environmental Protection Agency and National Highway Traffic and Safety Administration greenhouse gas and fuel efficiency standards, and (2) those tires are free from defects in material and workmanship which cause the vehicle to fail to conform with the vehicle manufacturer's requirements for a period of 2 years or 24,000 miles, whichever occurs first. Claims for failures under this coverage are filed directly to the tire manufacturer.

*Coverage name/description may vary, check actual warranty online via OWL’s Coverage Info/Check Coverage screen for coverage listed as “GHG14...”

An incomplete vehicle which may be ordered with or without engine and/or major drivetrain components;

warranty coverage includes all components as specified in the specific build specification.

Eaton requires that only hybrid-authorized dealerships work on units equipped with Eaton hybrid parts. Pre-authorization is required prior for repair of these vehicles in order to obtain technical assistance and a pre-authorization number for replacement parts. Eaton hybrid parts will be shipped directly from Eaton and will not be stocked in the PDCs due to the short shelf life and low volume. The following hybrid parts are covered under this Warranty: power electronics carrier (PEC), motor generator, inverter, DC/DC converter, hybrid control module (HCM), transmission control module (TCM), clutch, and electronic clutch actuator (ECA).

Coverage does NOT include oil cooler or cooling systems. Please reference Roadranger Warranty Guide TCWY0900 for more information on complete listing of limits and exclusions, as well as terms and conditions.

Coverage is exclusively available for off road vehicles that are prohibited from use on public streets. If this coverage is provided, it will be specifically included in the coverage table as a separate category. Coverage includes on-site assistance and/or equipment transportation to the nearest authorized repairing location for a Daimler Trucks North America LLC warrantable repair.

Paint coverage excludes lack-of gloss issues on vehicles painted with low gloss colors; the underside of hoods and roof and side mounted air fairings; and any damages to the paint or painted surface such as chips and scratches.

Coverage includes all factory-painted exterior body surfaces. Warranted against orange peel; peeling/ delaminating; cracking or checking; or loss of gloss due to cracking, checking or hazing.

Coverage includes all factory-painted surfaces (except those included in chassis paint coverage). Warranted against orange peel; peeling or delaminating; cracking or checking; or loss of gloss due to cracking, checking or hazing.

Coverage includes all factory-painted exterior surfaces of cowl structure (except those included in chassis paint). Warranted against orange peel; peeling or delaminating; cracking or checking; or loss of gloss due to cracking, checking or hazing.

Coverage includes all factory painted surfaces on frame rails, crossmembers/gussets, front and rear bumpers, suspension components, power train components, drivelines, fuel tanks, air tanks, wheel end equipment, tool boxes, battery boxes, access steps, and attaching brackets and hardware. Warranted against peeling or non-adhesion. Excludes U-joints and any damages to the paint or painted surface such as chips and scratches.

Coverage includes roadside assistance or towing (to the nearest authorized repair location) for a Daimler Trucks North America LLC warrantable repair in a vehicle-down situation that prevents the safe and lawful operation of the vehicle. If this coverage is provided, it will be specifically included in the coverage table as a separate category.

Coverage includes housing and all internally lubricated parts. Excludes broken synchronizer pins, PTOs, airlines, gauge, clutch assemblies, driveline(s), and U-joints.

Coverage does not include Allison transmissions, Detroit transmissions, or Eaton Hybrid transmissions. Coverage includes housing and all internally lubricated parts, electric/air shift/control units, valves, gaskets, and seals.

Excludes broken synchronizer pins, PTOs, airlines, gauge, gauge senders, yoke(s), clutch assemblies, clutch and clutch control components including clutch brake, driveline(s), and U-joints.

Coverage includes brake components, wheels, hubs, drums, rotors, wheel seals/ bearings, slack adjustors, and attaching hardware.

WAR600 Daimler Trucks North America LLC

The following components, parts, or conditions are specifically excluded from coverage under this Warranty.

Aerodynamic wheel covers are excluded from coverage under this

Warranty

Tolerance buildup can occur during the assembly process of the rear suspension and rear cab air springs, and can cause the springs to have the appearance of being crooked, misaligned or improperly installed. This tolerance buildup is not detrimental to the operation of the vehicle and will not have an effect on either the quality of the ride or the durability of the components or vehicle. Straightening of these springs is not covered under this Warranty.

Each DTNA vehicle manufacturing plant uses an integrated alignment system to align axles and wheels and to center the steering wheel to

Daimler Trucks North America LLC specifications. Realignment or readjustment of these items, including steering stops and steering poppets, is not covered under warranty.

Any special alignment settings at the request of the Owner must be handled between the Dealer and Owner after delivery from factory.

These special adjustments are not covered under Warranty.

During the vehicle manufacturing process, an oil run or drip stain may appear at the breather vent. Removing the vent, applying pipe sealant to the threaded vent fitting and re-installing the vent is unnecessary.

Removing the axle breather vent and re-sealing the threaded fitting is not covered under this Warranty.

The repair or replacement of cab interior components that are rendered unserviceable due to normal wear or abuse are not covered under this Warranty.

These components include, but are not limited to:

• Curtains

• Floor coverings (including floor mats)

• Painted trim components

• Steering wheel

• Steering wheel wrap

• Upholstery

• Window shades

The following items ARE covered under this Warranty:

• Chrome peeling off in sheets

• Chrome cut at mounting bolts due to over-torque at the factory

• Bubbles in the chrome that are not caused by rock chips and/or general rust conditions

• Isolated rust along seams or welds

The following items are NOT covered under this Warranty:

• General rust, for example, rust on the unfinished backside of a bumper

• Dimpling at the mounting bolts

• Staining, bluing, and/or yellowing that can be cleaned with a quality cleaning-product

• Rust, pits, and/or nicks caused by road wash or road debris breaking the chrome surface

• Streaks/stains/corrosion caused by severe wash solutions or corrosive road salts/chemicals

Claims pertaining to failures of chrome surfaces, aluminum, and stainless steel components will not be processed unless a clear digital picture is provided that adequately shows the defect.

Clutch adjustments are normally required due to clutch wear and are considered normal maintenance. However, if the clutch adjustment is found to be outside of Company specifications during, or prior to, in-service of the vehicle, a warranty claim will be accepted on a one-time basis.

Claims for clutch adjustments will not be accepted unless the adjustment is found to be outside of Company specifications using the special clutch adjustment measuring tools provided by Company (e.g., adjusting the clutch to satisfy feel will not be accepted as warranty).

Warranty will become void on any vehicle that is used in competition, including but not limited to:

• Racing

• Tractor pulls

• Other motor sports

Parts that are subject to consumption during their normal service life and are routinely replaced during normal maintenance services are covered up to 15,000 miles (24 000km) for all Daimler Trucks North

America LLC vehicles except for Thomas Built Bus (TBB) bodies and chassis. TBB consumable parts are covered up to 30 days from date of in-service.

These items are:

• Antennas

• Ashtrays

• Belts

• Brake Linings

• Cigarette lighter assembly

• Clutch brake

• Clutch linings

• Data logger batteries

• Desiccant cartridges

• Fire extinguishers

• Fluorescent ballast and tubes

• Fuses

• Gladhand

• Hosetennas

• Light bulbs

• Mattresses

• Mud flaps

• Mud flap mounting brackets

• Caps (radiator, surge, fuel tank)

• Receiver-dryer filter

• Trailer air hoses

• Trailer electrical cables

• Windshield washer nozzles

• Wiper arms and blades (TBB makes – wiper blades only)

Consumable parts NOT covered under this Warranty include, but are not limited to, the following:

• Antifreeze

• Filters (fuel, air, oil, water)

• Fluids (unless low due to a warrantable failure)

• Lubricant

Coverage provides warranty against corrosion to any metal or metal alloy part of the vehicle. Rust or corrosion to specific components and/or caused by certain conditions are excluded from all Company warranty coverage and will not be paid under Basic Vehicle, Cab

Structure, Cab Corrosion, or Aftermarket Parts Warranty.

Exclusions to corrosion warranty include, but are not limited to, the following:

• Corrosion caused by general rust (for example, rust on the unfinished backside of a bumper)

• Surface rust caused by chips or scratches in the paint or chrome surfaces

• Corrosion caused by high-pressure washing, severe wash solutions, cleaning solvents, detergents, compounds

• Corrosion caused by salinity in the environment or corrosive salts and/or chemicals used on the road surface.

• Corrosion caused by acid rain or other industrial fallout

• Corrosion due to improper prevention measures during storage or use

• Corrosion or rust on tone rings, rotors or drums (rotor exclusion does not apply to hydraulic discs with Magna- Coat Rotors)

• Corrosion due to environmental damage (including ocean spray); airborne fallout (includes chemicals, tree sap, etc.), or other atmospheric conditions or other acts of nature

• Corrosion due to improper use, misuse or abuse, negligence, including improper or insufficient maintenance

The following are not covered under this Warranty:

• Damage caused by use of the vehicle in any application that is not approved or is inconsistent with build specifications

• Damage resulting from improper use or misuse or abuse, negligence, improper operation, improper or insufficient maintenance (including, but not limited to failure to maintain vehicle as outlined in the driver’s/operator’s and maintenance manuals), overloading, unauthorized modifications, accidents, or operation at excessive speeds

• Environmental damage, including airborne fallout (including chemicals, tree sap, etc.), or other atmospheric conditions, hailstones, or other acts of nature

• Damage caused by road salts/chemicals or cleaning solvents, detergents or compounds

• Storage deterioration including damage caused by improper or insufficient storage or maintenance

• Damage caused by road hazards or road conditions

• Damage caused during shipping/transport after initial delivery of vehicle

• Damages (including peeling or flaking) caused by high-pressure washing or steam-cleaning

• Damages occurring after in-service (e.g., from rock chips)

• Damages caused by customer-installed sealer in air conditioning systems

• Damages caused by engine horsepower/torque upgrades

• Damage due to vibration associated with misapplication or improper operation of drivetrain components

• Damage due to terrorist activities

• Damage due to acts of war

The engine, including all of its components as supplied by the engine manufacturer, is not covered under this Warranty, but is warranted separately by the manufacturer of the engine. For engine warranty or service, contact the engine manufacturer's authorized sales and service facility.

The engine manufacturer installs most air compressors and engine brakes. Any failure of a proprietary engine component or Jacob

Brake component must be filed directly to the engine manufacturer.

Failures on non-proprietary engine components can be filed through

DTNA.

During the early life of the vehicle or when the engine is cold, many exhaust clamps exhibit a soot trace. This condition is self-correcting and does not require adjustment, tightening, or replacement of the clamp. Claims for adjusting or tightening will not be paid under warranty.

Adjustment of the locking mechanism, bushings, slide locking plungers, and the repair or replacement of lock guards are considered routine maintenance and are not covered under this Warranty.

Glass, mirror, or lens breakage or chips or scratches of glass, mirrors, or lenses are not covered by this Warranty.

The warranty on any vehicle used inconsistent with its specified vocation/application will be downgraded to the warranty that is consistent with the vehicle use. Any and all claims associated with the misapplication of the vehicle will be subject to chargeback.

Premium charges and work not directly related to the repair or replacement of a warranted part are not covered under this Warranty.

Examples include, but are not limited to:

• Federal, state, provincial, and local taxes

• Travel expenses

• Loss of revenue

• Customer labor, including overtime labor

• Downtime

• Driver’s expenses

• Cost of rental equipment

• Loss of cargo, including perishable cargo

• General housekeeping supplies (i.e., shop rags, solvents, sweeping compounds, coveralls, etc.)

• Communication charges

• Towing/road call assistance (unless coverage is specifically stated in the applicable warranty coverage table)

• Repair or replacement of optional items not sold or installed by company

• Removal or replacement of dealer, body builder, or customer installed equipment

• Environmental fees, cleanup, or other charges

• Cost of emergency services

Company does not warrant vehicle component or chassis modifications, or equipment installations arranged by Dealers or

Customers. In addition, the extra time necessary to remove body builder installed items and/or equipment to work on a warranted repair is not covered under this Warranty unless Company sells the complete chassis/body/equipment as a package.

If Dealers or Customers perform any vehicle modifications or equipment installations, to the extent these modifications or equipment installations adversely affect other vehicle components or vehicle performance, Company shall not accept any product liability or claims under the terms of the vehicle warranty. These claims become the sole responsibility of the person performing the modifications or equipment installations.

The following exclusions to paint warranty include, but are not limited to:

• Complete chassis re-painting to repair paint damages

• Damages occurring after in-service (e.g., from rock chips)

• Peeling/flaking caused by high-pressure washing or steam cleaning

• Rusting of painted bumpers

• Removal and/or replacement of decals, striping, and/or lettering not applied by Company

• Specific areas of the vehicle are deliberately not painted or are not painted to any standard; paint repairs are not warrantable to such areas. These areas include:

• Underside of the hood, including the inside of the wheel wells

• Underside of the roof-mounted air fairings

• Underside of the exterior sun visor

• Inside of the side-mounted air fairings

• Inside of the bumper

• Aftertreatment devices

Gloss Warranty claims pertaining to gloss issues on vehicles painted with low-gloss colors (identified in the Data Books) will not be covered under this Warranty.

During the manufacturing process, certain vehicle components are normally placed in the cab of the vehicle or strapped down to the chassis for security reasons. It is the Dealer’s responsibility to mount these “ship loose” items in the correct location on the vehicle. Mounting of “ship loose” items will not be covered under warranty.

These items include, but may not be limited to, the following:

• Aerodynamic wheel covers

• Antennas

• Fire extinguishers

• Trailer air hoses

• Trailer electrical cables

• Winter fronts

• Tire inflation hoses

• Spare wheels/tires

• Chrome lug nut covers

• Driver’s pouch

• Jacks

Daimler Trucks North America has established a Roof Fairing Removal program in order to reduce transport related damage. The Transporter will remove the fairing during the decking process and secure the fairing on the frame rail of the unit. Benefits for this program include fewer units towed in reverse and an overall improved delivery process.

Some units will continue to be received with the fairing collapsed. It is the Dealer’s responsibility to mount these fairings correctly. Claims for mounting of these collapsed fairings will not be covered under warranty.

Those units received with the fairing removed, DTNA warranty will reimburse for the re-installation of the roof fairing prior to delivery to the end customer.

If vehicle is drop shipped directly to customer:

Transporter notifies customer that roof fairing has been removed for transport and arranges for re-installation prior to or at delivery.

• If customer has facilities for re-installation of roof fairings, then fairings will be re-installed at final delivery location.

• If customer does not have facilities to re-install fairings, transporter will arrange with nearest authorized DTNA dealership to have fairings re-installed and shuttle units to customer location at no additional cost to our customer.

Allison transmissions and components are not covered under this

Warranty, but are warranted separately by Allison. Information regarding Allison’s warranty is provided for informational purposes only and is subject to change. For warranty or service information, contact

Allison’s authorized sales and service facility.

The Detroit DT-12 Transmission is not covered under this Warranty.

Please see www.ddcsn.com for coverage details.

Routing maintenance, servicing, and adjustment, as defined in the applicable Vehicle Maintenance Manual and Driver’s Manual, are excluded from Warranty.

Periodic adjustment or re-torque of wheel bearings, wheel lug nuts, and suspension U-bolts are considered maintenance adjustments and are not covered under warranty.

Vibrations, squeaks, rattles, loose fittings/clamps, hose fitting leaks, loose nuts/bolts/screws, and loose electrical connections may develop during the initial trip(s) of the vehicle and these types of repairs/adjustments are covered under warranty one time during the following applicable initial operating periods unless excluded in the paragraphs below.

Reminder: After the following initial operating periods, these developments are the result of use and their repair/adjustment activities are considered routine maintenance and thus excluded from warranty.

The Initial Operating Period (IOP) for Daimler Trucks North America

LLC vehicles is as follows:

Make Initial Operating Period

Freightliner, Sterling, Western Star Up to 15,000 miles/ 24 000 km

Freightliner Custom Chassis Corporation

(FCCC)

Up to 25,000 miles/ 40 000 km

Thomas Built Bus (TBB) bodies and TBB chassis a

Up to 6 months from date of in-service a.

TBB applications utilizing FCCC chassis retain the FCCC IOP separate from the TBB body.

Exclusions from warranty during the IOP are:

• Cab, hood, and fender-mounted mirrors are adjusted at the factory but may be retracted by the transporter to prevent damage during transport.