Telephone System - Avaya Equip and Maint

The North Dakota Telephone System - Avaya Equipment and Maintenance contract (Contract #223) provides a comprehensive cooperative purchasing agreement for telecommunications infrastructure upgrades and support. The vehicle enables state entities, higher education institutions, government bodies, nonprofit organizations, tribal agencies, and transportation providers to procure Avaya telephone system equipment and maintenance services. Specifically, the contract facilitates the replacement and maintenance of existing Nortel telephone systems with modern Avaya technology, offering a standardized procurement mechanism for public sector organizations across North Dakota.

The contract is currently managed by ConvergeOne, Inc. and was originally awarded on June 1, 2015, with an extended performance period through May 31, 2026. The state-wide contract covers North Dakota and is structured as a cooperative purchasing agreement under North Dakota Century Code. ConvergeOne serves as the prime contractor, having previously operated under Arrow Systems Integration, Inc. The contract has undergone multiple amendments to extend its term and update corporate references, with the current amendment (Amendment #9) providing a 12-month extension. While the exact total contract value is not specified, the vehicle offers mandatory participation for eligible entities, with interested parties required to contact the ITD contract administrator for specific equipment and maintenance cost details.