Statewide Employee Assistance Program (EAP) Services

The Wisconsin Statewide Employee Assistance Program (EAP) Services contract provides comprehensive support services for state agencies, UW campuses, and state departments. The contract covers a wide range of employee wellness and support offerings, including professional assessment, counseling, referrals, and follow-up services for employees and their family members. Specific service offerings encompass critical areas such as supervisor guidance, on-site conflict resolution, Critical Incident Stress Management (CISM), grief counseling, health and wellness education, workplace diversity programs, and workshop support services.

The contract is administered by the Wisconsin Department of Personnel Management and was awarded to Keystone Peer Review Organization, Inc. (Kepro) with an initial contract term from January 1, 2021 through December 31, 2022. The contract includes three potential one-year renewal options and is priced at $1.11 per employee per month. While mandatory for state agencies, the contract is optional for the UW System and explicitly excludes cooperative purchasing for municipalities and school districts. The contract is structured as a statewide service vehicle specifically designed to support state employee wellness and organizational resilience through targeted professional assistance programs.