Quick Start Guide 2023.docx

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Attached to
Statewide Employee Assistance Program (EAP) Services
Contract number
505ENT-M21-EAPSERVICE-01
Issued by
Wisconsin

About this file

This Quick Start Guide documents a mandatory statewide Employee Assistance Program (EAP) Services contract for the State of Wisconsin, designated as Contract #505ENT-M21-EAPSERVICE-01. The contract is administered by the Wisconsin Department of Personnel Management (DPM) in compliance with Executive Order #26 issued by Governor James Doyle in 2003, which mandates EAP services across all state agencies, UW campuses, and departments. The contractor is Keystone Peer Review Organization, Inc. (Kepro), based in Harrisburg, Pennsylvania, with Kelly Rissky serving as the primary account manager and Chris Tucker from DOA/SBOP as the contract manager.

The contract covers comprehensive employee assistance services including assessment, referrals, counseling and follow-up for employees and family members, supervisor guidance, on-site conflict resolution, Critical Incident Stress Management (CISM), grief counseling, health and wellness education, workplace diversity programs, and workshop support services. Pricing is structured at $1.11 per employee per month as of January 2023, based on a fixed monthly rate model that includes multipurpose hours for training and specialized sessions. The initial contract term ran from January 1, 2021 through December 31, 2022 for two years, with three additional one-year renewal options available. The contract is optional for the UW System and explicitly excludes cooperative purchasing groups such as municipalities and school districts, with P-Card payments not permitted.

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STATEWIDE EMPLOYEE ASSISTANCE PROGRAM (EAP) SERVICES

Contract #505ENT-M21-EAPSERVICE-01

Mandatory:YES
Cooperative:NO (WI municipalities may not use this contract)
P-Card:NO

Contract Term: January 1, 2021 – December 31, 2022 Initial Contract Term: Two (2) years;

Renewal Options: Three (3) additional one year renewals

Quick Guide

Scope

This contract is a mandatory, statewide contract in support of Executive Order #26, issued by Governor James Doyle in October of 2003, which requires the establishment of an employee assistance program in every State agency, UW campus and Department. The Department of Personnel Management (DPM) has been designated as the State agency that will administer the program. This contract is optional for UW System and Campuses. (This contract is NOT available to cooperative purchasing groups, i.e. municipalities, school districts, etc.)

The State of Wisconsin contract is based upon a fixed rate per employee/per month and in addition to the general EAP services, includes multipurpose hours which can be used for training, on-site conflict sessions, Critical Incident Stress Management (CISM) and Grief Counseling sessions. At a minimum, Kepro is required to deliver the following services: 1) Assessment, referrals, counseling and follow-up services to employees and their family members and significant others experiencing job-related and/or personal problems. 2) Guidance and information to supervisors/management working with employees that are experiencing job-related and/or personal problems. 3) On-site conflict resolution. 4) Critical Incident Stress Management (CISM) services. 5) Grief counseling services. 6) Health and wellness education. 7) Workplace diversity. 8) Workshops and support services for Agency’s designated EAP contacts. 9) Program Promotion.

Contractor and Pricing

Keystone Peer Review Organization, Inc. (Kepro) 777 East Park Drive Harrisburg, PA 17111

STAR Supplier ID: 0000135999

Primary Point of Contact:

Kelly Rissky, MS Kepro Account Manager krissky@kepro.com Office: 800-305-3720 ext. 4861 Fax: 866-480-8341

Price per employee per month as of January 1, 2023: $1.11

Contract Manager:Chris Tucker
DOA/SBOP
101 E. Wilson Street, 6th Floor

Madison, WI 53703

608-266-5047
chris.tucker@wisconsin.gov

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