Salesforce Implementation Services

The Wisconsin Salesforce Implementation Services multi-award vehicle provides comprehensive Salesforce-related consulting and technical services for state agencies, municipalities, and political subdivisions. The contract covers a wide range of implementation services including project management, business analysis, technical architecture, system design, development, testing, training, integration, data migration, and support. Specific service categories encompass work with Sales Cloud, Service Cloud, Marketing Cloud, Lightning platforms, mobile applications, and enterprise system integrations. The vehicle supports the full Salesforce implementation lifecycle across various technological domains such as programming, consulting, and emergency response management.

The multi-award vehicle was established on August 26, 2016, by the Wisconsin Department of Administration and includes six prime contractors: Accenture LLP, Allium IT LLC, Bluewolf Group, Deloitte Consulting LLP, Prelude Systems Inc., and Vertiba LLC. The initial contract term ran through August 23, 2018, with provisions for two optional one-year renewals. Pricing is structured on time-and-materials hourly rates, ranging from $27 for offshore resources to $375 for program executives, with most senior roles priced between $180-$360 per hour. The contract is statewide in coverage, with a requirement that services be performed within the United States, and supports procurement through individual Statements of Work (SOWs) issued by authorized users.