MES Care Management Module

The MES Care Management Module is a multi-award vehicle designed to support Wisconsin's Department of Health Services (DHS) in modernizing its care management system, specifically for the IRIS (Include, Respect, I Self-Direct) program. The contract enables procurement of comprehensive technology services including data conversion, cloud support, cloud fusion, business intelligence software, and application maintenance and development services. These services are primarily focused on replacing the existing Wisconsin I Self Direct Information Technology System (WISITS) and supporting long-term care services for adults with disabilities and frail elders eligible for Medicaid.

The contract is awarded to FEI.COM, Inc. dba FEI Systems, with a total contract value of $50,093,969.66 covering a five-year base term and potential five one-year renewals. The vehicle spans the state of Wisconsin and encompasses a Design, Development, and Implementation (DDI) phase valued at $8,325,000 with a 24-month timeline, followed by ongoing operations and maintenance services. Annual operations costs range from approximately $2.3 million to $5.5 million, with the contract providing 18,000 modification hours annually to allow DHS flexibility for system enhancements. The contract was awarded on December 5, 2024, and includes comprehensive service level agreements and deliverables such as system documentation, training materials, and security plans.