IT Vendor Managed Services and Solution

The Wisconsin IT Vendor Managed Services and Solution contract provides comprehensive staffing and professional services for information technology needs across state agencies, University of Wisconsin campuses, and authorized public bodies. The vehicle covers a wide range of IT professional services, including application development, systems administration, database management, network engineering, cybersecurity, project management, and specialized technology roles. Specific service categories span permanent software developer placements, temporary travel staffing, recruitment services, issues management, and concierge services, with job classifications ranging from entry-level help desk technicians to senior project managers and cloud architects.

The contract is managed by the Wisconsin Department of Administration, with Knowledge Services serving as the prime vendor managed services (VMS) contractor. The current contract period runs from February 15, 2021, to June 30, 2027, with potential two-year renewal terms. Hourly rates for contracted personnel vary widely, from $27.04 for entry-level positions to $208.00 for certified cloud architects, with approximately 58 different job categories covered. The vehicle is a mandatory contract for state agencies and cooperative for Wisconsin municipalities, featuring competitive Request for Service (RFS) processes, in-state contractor preferences, and detailed management procedures including background checks and performance metrics.