IT - Computer Aided Dispatch

The North Dakota Computer Aided Dispatch (CAD) multi-award vehicle is a comprehensive technology services contract designed to provide state and local agencies with advanced emergency dispatch system solutions. The vehicle enables procurement of a turnkey Computer Aided Dispatch System, which includes critical components such as project management, system design, equipment installation, testing, training, and ongoing maintenance services. Available to various public entities including state colleges, K-12 schools, city and county governments, and nonprofit organizations, the contract covers sophisticated technological infrastructure for emergency response coordination, specifically focusing on mobile data systems and dispatch technologies.

The contract is awarded to Intergraph Corporation (now Hexagon Safety & Infrastructure) and was originally established on May 7, 2015, with a current completion date of February 8, 2027. The state-wide contract covers the entire state of North Dakota and operates as a cooperative purchasing contract under North Dakota Century Code. Each participating agency must complete an individual task order and obtain specific quotes through Intergraph's sales representatives. While precise total contract value is not explicitly stated, the contract includes provisions for annual maintenance cost increases not to exceed 3% and has undergone multiple amendments to extend its scope and duration, with the most recent amendment (Amendment 6) dated July 2, 2024, adding specific configuration and maintenance services.