IN-PERSON INTERPRETATION SERVICES FOR FOREIGN LANGUAGE [translation, interpreter]

The Wisconsin Department of Administration's In-Person Interpretation Services contract provides comprehensive foreign language interpretation services across the state's 72 counties. The vehicle covers in-person interpretation for 26 core languages including Spanish, Hmong, Arabic, Chinese/Mandarin, Vietnamese, and others, with interpreters offering various proficiency levels such as General, Scientific, Educational, Legal, and Medical. Services are designed to support state agencies and local municipalities in meeting federal civil rights requirements, particularly for clients with limited English proficiency, and can accommodate both short-term hourly assignments and long-term engagements.

The contract is managed by the State Bureau of Procurement and features three prime contractors: Bylyngo Interpreting and Translation LLC, Lakeside Ventures Inc. DBA International Languages, and SWITS Ltd. These vendors serve eight distinct Wisconsin regions and operate under a contract initially awarded on November 1, 2020, with subsequent renewals extending through October 31, 2024. The vehicle is mandatory for state agencies and optional for the University of Wisconsin System, with hourly rates ranging from $25-$45 depending on the vendor, region, language, and assignment duration. Additional fees may apply for Wisconsin Court Certified interpreters, travel time, and late cancellations, with all vendors maintaining HIPAA Business Associate Agreements and offering specialized interpretation capabilities.