03 In-Person FL VENDOR INFO SHEET.xlsx
XLSX spreadsheet 105 KB Posted
- Attached to
- EXPIRED: IN-PERSON INTERPRETATION SERVICES FOR FOREIGN LANGUAGE [translation, interpreter]
- Contract number
- 505ENT-M18-FORINTERP-00
- Issued by
- Wisconsin
About this file
This document is a vendor information sheet for the State of Wisconsin's statewide in-person interpretation services contract (#505ENT-M18-FORINTERP-00), managed by the Department of Administration's State Bureau of Procurement (DOA/SBOP). The contract involves three awarded vendors serving all eight Wisconsin regions covering all 72 counties: Bylyngo Interpreting and Translation LLC, Lakeside Ventures DBA International Languages, and SWITS Ltd. The contract is mandatory for state agencies (optional for UW System) and available for cooperative purchasing by Wisconsin municipalities, with state purchasing card usage permitted.
The contract provides in-person interpretation services for 26 core foreign languages including Spanish, Hmong, Arabic, Chinese/Mandarin, French, Russian, and others, plus non-core languages at standardized pricing. Short-term hourly rates range from $35-$45 depending on vendor, region, and language, with lower long-term rates ($25-$40/hour) for assignments of 10 shifts or more. Additional fees apply for Wisconsin Court Certified interpreters ($10-$25/hour), travel time ($30-$45/hour), and late cancellations (up to $25 flat fee). The contract operates under a three-term structure: initial term November 2018 to October 2020, first renewal through October 2022, and second renewal through October 2024. All vendors maintain HIPAA Business Associate Agreements and offer General, Scientific, Educational, Legal, and Medical proficiencies, with some providing Wisconsin Court Certification capabilities.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 01 REV 4-23 User Guide 1 6 23.docx | DOCX document | |
| 08 Language Interpretation Contracts Guide.docx | DOCX document | |
| 04 Regions 1 6 23.pdf | ||
| 07 RFB.pdf | ||
| 05 Request for Services Form (RFS).docx | DOCX document | |
| 06 Vendor Contracts.pdf | ||
| 02 Lang Interpret Price List Rev 2 Oct 2022.xlsx | XLSX spreadsheet |
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| Contract Manager: | Kristina Harris | CONTRACT CORE LANGUAGES | Khmer (Cambodian) | |
| 608-266-2313 | Albanian | Kinyarwanda | ||
| kristina.harris@wisconsin.gov | Amharic | Kiswahili | ||
| DOA/SBOP | Arabic | Korean | ||
| 101 E. Wilson Street, 6th Floor | Bosnian | Lao | ||
| Madison, WI 53703 | Burmese | Nepali | ||
| Chin | Polish | |||
| Chinese/Cantonese | Rohingya | |||
| Chinese/Mandarin (simplified) | Russian | |||
| Croatian | Serbian | |||
| Farsi (Persian) | Somali | |||
| French | Spanish | |||
| Hmong | Thai | |||
| Scope | Karen (Burmese) | Vietnamese | ||
| The State of Wisconsin routinely conducts business with clients who have limited English proficiency (LEP). | ||||
| Services are provided by the Contractor staff in-person, on-site at locations throughout the State, which has been divided into eight (8) regions which serve all 72 counties. All three vendors serve all regions but pricing may vary. | ||||
| Core languages are priced individually. Non-core languages are a single price, regardless of the language. There is no list of non-core languages; please reach out to vendors for any language needs not covered by the core list. |
For long-term services over 100 hours, use the Request for Services (RFS) form linked in the Vendornet Documents section.
Contractors have signed Business Associate Agreements for HIPAA and signed contracts. To obtain a copy of either, contact Kristina Harris: kristina.harris@wisconsin.gov
| RFB Cancellation policy: |
| When a cancellation is necessary the State will provide the Contractor with notice within two (2) business days of the scheduled service. |
| If notice of cancellation is made less than two (2) business days of the scheduled service the Contractor shall be paid per the following: |
Special conditions for cancellations may be negotiated, if necessary, at the time of the request; otherwise the table above shall apply. Such conditions must be captured in writing and agreed upon by the Buying Agency and the Contractor.
No additional cancellation fees can be added or billed.
| Refer to each Contractor's tab in this spreadsheet for pricing, contacts, how to set up accounts and obtain servces, proficiencies, etc. |
| REGION 1 - Madison (Counties: Columbia, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Rock, Sauk) |
| REGION 2 - Waukesha (Counties: Fond du Lac, Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington, Waukesha) |
| REGION 3 - Green Bay (Counties: Brown, Calumet, Door, Kewaunee, Manitowoc, Marinette, Menomonee, Oconto, Outagamie, Shawano, Sheboygan, Winnebago) |
| REGION 4 - Wisconsin Rapids (Counties: Adams, Green Lake, Juneau, Marathon, Marquette, Portage, Waupaca, Waushara, Wood) |
| REGION 5 - La Crosse (Counties: Buffalo, Crawford, Jackson, La Crosse, Monroe, Richland, Trempealeau, Vernon) |
| REGION 6 - Eau Claire (Counties: Chippewa, Clark, Dunn, Eau Claire, Pepin, Pierce, St. Croix, Taylor) |
| REGION 7 - Rhinelander (Counties: Florence, Forest, Iron, Langlade, Lincoln, Oneida, Price, Vilas) |
| REGION 8 - Superior (Counties: Ashland, Barron, Bayfield, Burnett, Douglas, Polk, Rusk, Sawyer, Washburn) |
| Supplier | Contract Number | Supplier ID | Regions Awarded |
| Bylyngo Interpreting and Translation | 505ENT-M18-FORINTERP-01 | 0000126102 | ALL |
| Lakeside Ventures DBA International Languages | 505ENT-M18-FORINTERP-02 | 0000036071 | ALL |
| SWITS, LTD. | 505ENT-M18-FORINTERP-03 | 0000002810 | ALL |
| BUSINESS CASE EXCEPTIONS (BCE) - formerly called Waivers using form DOA-3727: | |||
| Any use of non-contracted vendors (including vendors awarded a different contract than the service being requested – for example, using a vendor from the in-person interpretation contract for a video remote call) requires a BCE submitted via email to | |||
| Kristina Harris (kristina.harris@wisconsin.gov) for prior approval. The email must include documentation that you contacted all contracted vendors, an explanation why the service required cannot be provided by the contracted vendors, and the non-contracted | |||
| vendor name and pricing you are requesting to use. | |||
| No DOA form is needed - BCE's can be submitted via email. | kristina.harris@wisconsin.gov |
STATEWIDE IN-PERSON INTERPRETATION SERVICES FOR FOREIGN LANGUAGES
Contract #505ENT-M18-FORINTERP-00
| Mandatory: | YES (optional for UW System and Campuses) |
| Cooperative: | YES (WI municipalities may use this contract) |
| P-Card: | YES (State Purchasing Card may be used) |
| 1st Term: | November 1, 2018 to October 31, 2020 |
| Renewal 1: | November 1, 2020 to October 31, 2022 |
| Renewal 2: | November 1, 2022 to October 31, 2024 |
mailto:kristina.harris@wisconsin.govmailto:kristina.harris@wisconsin.govmailto:kristina.harris@wisconsin.gov Bylyngo
IN-PERSON INTERPRETATION SERVICES FOR FOREIGN LANGUAGE
| Bylyngo Interpreting and Translation LLC | 505ENT-M18-FORINTERP-01 | ||
| Contact | Dawn Maldonado | Cooperative Purchasing: YES | |
| Toll Free: 888-998-2833 | P-Card: YES | ||
| Phone: 414-326-9510 | ACH: YES | ||
| dawn.maldonado@bylyngo.com | MBE: YES |
| Supplier ID | 0000126102 | ||
| Account Setup | Must set up an account with Interpreters Unlimited before services can be obtained. | ||
| To setup an account, use the following method: | |||
| Email: | schedule@bylyngo.com | ||
| Website: | https://bylyngo.com/gov/wisconsin | ||
| Obtaining Service | To schedule services, use one of the following methods: | ||
| Send an email with the subject line indicating "Request" and include the language, proposed date, and propesed time. | |||
| Email: | schedule@bylyngo.com | ||
| Website: | https://bylyngo.com/gov/wisconsin |
For long term services over 100 hours, use the Request for Services (RFS) form on Vendornet
| Bylyngo Pricing - Core and Non-Core Languages | |||
| Service | Rate | Price - Core Languages | Price - Non-Core Languages |
| Short-term, | Hourly | Region 1: $38.00 / Spanish $37.00 | Region 1: $38.00 |
| normal and outside | Region 2: $38.00 | Region 2: $38.00 | |
| business hours | Region 3: $38.00 | Region 3: $38.00 | |
| (travel and mileage allowed) | Region 4: $40.00 / Spanish $38.00 | Region 4: $40.00 | |
| Region 5: $40.00 / Spanish $38.00 | Region 5: $40.00 | ||
| Region 6: $40.00 / Spanish $38.00 | Region 6: $40.00 | ||
| Region 7: $40.00 / Spanish $38.00 | Region 7: $40.00 | ||
| Region 8: $40.00 / Spanish $38.00 | Region 8: $40.00 | ||
| Long-term | Hourly | Region 1: $34.00 | Region 1: $34.00 |
| 10 shifts or more | Region 2: $34.00 | Region 2: $34.00 | |
| (no travel time | Region 3: $34.00 | Region 3: $34.00 | |
| allowed) | Region 4: $40.00 / Spanish $38.00 | Region 4: $40.00 | |
| Region 5: $40.00 / Spanish $38.00 | Region 5: $40.00 | ||
| Region 6: $40.00 / Spanish $38.00 | Region 6: $40.00 | ||
| Region 7: $40.00 / Spanish $38.00 | Region 7: $40.00 | ||
| Region 8: $40.00 / Spanish $38.00 | Region 8: $40.00 | ||
| Fee for less than | Flat fee | Region 1: $0.00 | Region 1: $12.00 |
| 24-hour notice | Region 2: $0.00 | Region 2: $12.00 | |
| (limited 1 per | Region 3: $0.00 | Region 3: $12.00 | |
| assignment) | Region 4: $10.00 | Region 4: $12.00 | |
| Region 5: $10.00 | Region 5: $15.00 | ||
| Region 6: $10.00 | Region 6: $15.00 | ||
| Region 7: $10.00 | Region 7: $15.00 | ||
| Region 8: $10.00 | Region 8: $15.00 | ||
| Add-on to standard | Hourly | Region 1: $12.00 | Region 1: $12.00 |
| hourly rate for | Region 2: $12.00 | Region 2: $12.00 | |
| WI Court Certified | Region 3: $12.00 | Region 3: $12.00 | |
| Interpreter | Region 4: $10.00 / Thai $12.00 | Region 4: $12.00 | |
| Region 5: $10.00 / Thai $12.00 | Region 5: $15.00 | ||
| Region 6: $10.00 | Region 6: $15.00 | ||
| Region 7: $10.00 / Thai $12.00 | Region 7: $15.00 | ||
| Region 8: $10.00 / Thai $12.00 | Region 8: $15.00 | ||
| Travel time (when | Hourly | Region 1: $30.00 | Region 1: $30.00 |
| applicable) | Region 2: $30.00 | Region 2: $30.00 | |
| Region 3: $30.00 | Region 3: $30.00 | ||
| Region 4: $35.00 | Region 4: $35.00 | ||
| Region 5: $35.00 | Region 5: $35.00 | ||
| Region 6: $35.00 | Region 6: $35.00 | ||
| Region 7: $35.00 | Region 7: $35.00 | ||
| Region 8: $35.00 | Region 8: $35.00 | ||
| Proficiencies - key: | G = General, S = Scientific, E = Educational, L = Legal, M = Medical, W = WI Court Certified | ||
| BYLYNGO CORE LANGUAGE PROFICIENCIES | |||
| Albanian: GSELM | Khmer (Cambodian): GSELM | ||
| Amharic: GSELM | Kinyarwanda/Kiswahili: GSELM | ||
| Arabic: GSELMW | Korean: GSELMW | ||
| Bosnian: GSELM | Lao: GSELM | ||
| Burmese: GSELM | Nepali: GSELM | ||
| Chin: GSELM | Polish: GSELM | ||
| Chinese/Caontonese: GSELMW | Rohingya: GSELM | ||
| Chinese/Mandarin (simplified): GSELMW | Russian: GSELMW | ||
| Croatian: GSELM | Serbian: GSELM | ||
| Farsi (Persian): GSELM | Somali: GSELM | ||
| French: GSELMW | Spanish: GSELMW | ||
| Hmong: GSELMW | Thai: GSELM | ||
| Karen (Burmese): GSELM | Vietnamese: GSELM |
mailto:dawn.maldonado@bylyngo.commailto:schedule@bylyngo.comhttps://bylyngo.com/gov/wisconsinmailto:schedule@bylyngo.com Lakeside-Intl Langs
IN-PERSON INTERPRETATION SERVICES FOR FOREIGN LANGUAGE
| Lakeside Ventures DBA International Languages | 505ENT-M18-FORINTERP-02 | ||
| Contact | Alberto Aguilar | Cooperative Purchasing: YES | |
| Phone: 414-226-1980 | P-Card: YES | ||
| admin@intlanguages.com | ACH: YES | ||
| alberto@intlanguages.com | MBE: YES |
Supplier ID 0000036071
| Account Setup | Contact vendor to set up account | ||
| Phone: | 414-226-1980 | ||
| Email: | admin@intlanguages.com | ||
| Obtaining Service | To schedule services, use one of the following methods: | ||
| Phone: | 414-226-1980 | ||
| Email: | admin@intlanguages.com |
For long term services over 100 hours, use the Request for Services (RFS) form on Vendornet
| Lakeside Pricing - Core and Non-Core Languages | ||||
| Service | Rate | Price - Core Languages | Price - Non-Core Languages | |
| Short-term, | Hourly | Region 1: $45.00 / Hmong & Spanish $35.00 | Region 1: $45.00 | |
| normal and outside | Region 2: $35.00 | Region 2: $45.00 | ||
| business hours | Region 3: $35.00 | Region 3: $45.00 | ||
| (travel and mileage allowed) | Region 4: $45.00 / Hmong & Spanish $35.00 | Region 4: $45.00 | ||
| Region 5: $45.00 / Hmong & Spanish $35.00 | Region 5: $45.00 | |||
| Region 6: $45.00 / Hmong & Spanish $35.00 | Region 6: $45.00 | |||
| Region 7: $45.00 / Hmong & Spanish $35.00 | Region 7: $45.00 | |||
| Region 8: $45.00 / Hmong & Spanish $35.00 | Region 8: $45.00 | |||
| Long-term | ||||
| 10 shifts or more | Hourly | Region 1: $35.00 / Hmong & Spanish $25.00 | Region 1: $35.00 | |
| (no travel time | ||||
| allowed) | Region 2: $30.00 / Hmong & Spanish $25.00 | Region 2: $30.00 | ||
| Region 3: $35.00 / Hmong & Spanish $25.00 | Region 3: $30.00 | |||
| Region 4: $35.00 / Hmong & Spanish $25.00 | Region 4: $30.00 | |||
| Region 5: $35.00 / Hmong & Spanish $25.00 | Region 5: $30.00 | |||
| Region 6: $35.00 / Hmong & Spanish $25.00 | Region 6: $30.00 | |||
| Region 7: $35.00 / Hmong & Spanish $25.00 | Region 7: $30.00 | |||
| Region 8: $35.00 / Hmong & Spanish $25.00 | Region 8: $30.00 | |||
| Fee for less than | Flat fee | Region 1: $0.00 | Region 1: $0.00 | |
| 24-hour notice | Region 2: $0.00 | Region 2: $0.00 | ||
| (limited 1 per | Region 3: $0.00 | Region 3: $0.00 | ||
| assignment) | Region 4: $0.00 / Spanish $10.00 | Region 4: $0.00 | ||
| Region 5: $0.00 / Spanish $10.00 | Region 5: $0.00 | |||
| Region 6: $0.00 / Spanish $10.00 | Region 6: $0.00 | |||
| Region 7: $0.00 / Spanish $10.00 | Region 7: $0.00 | |||
| Region 8: $0.00 / Spanish $10.00 | Region 8: $0.00 | |||
| Add-on to standard | Hourly | Region 1: $10.00 | Region 1: $10.00 | |
| hourly rate for | Region 2: $10.00 | Region 2: $10.00 | ||
| WI Court Certified | Region 3: $10.00 | Region 3: $10.00 | ||
| Interpreter | Region 4: $10.00 | Region 4: $10.00 | ||
| Region 5: $10.00 | Region 5: $10.00 | |||
| Region 6: $10.00 | Region 6: $10.00 | |||
| Region 7: $10.00 | Region 7: $10.00 | |||
| Region 8: $10.00 | Region 8: $10.00 | |||
| Travel time (when | Hourly | Region 1: $45.00 / Hmong & Spanish $35.00 | Region 1: $45.00 | |
| applicable) | Region 2: $35.00 | Region 2: $45.00 | ||
| Region 3: $35.00 | Region 3: $45.00 | |||
| Region 4: $45.00 / Hmong & Spanish $35.00 | Region 4: $45.00 | |||
| Region 5: $45.00 / Hmong & Spanish $35.00 | Region 5: $45.00 | |||
| Region 6: $45.00 / Hmong & Spanish $35.00 | Region 6: $45.00 | |||
| Region 7: $45.00 / Hmong & Spanish $35.00 | Region 7: $45.00 | |||
| Region 8: $45.00 / Hmong & Spanish $35.00 | Region 8: $45.00 | |||
| Proficiencies - key: | G = General, S = Scientific, E = Educational, L = Legal, M = Medical, W = WI Court Certified | |||
| LAKESIDE CORE LANGUAGE PROFICIENCIES | ||||
| Albanian: GSELM | Khmer (Cambodian): GSELM | |||
| Amharic: GSELM | Kinyarwanda/Kiswahili: GSELM | |||
| Arabic: GSELM | Korean: GSELM | |||
| Bosnian: GSELM | Lao: GSELM | |||
| Burmese: GSELM | Nepali: GSELM | |||
| Chin: GSELM | Polish: GSELM | |||
| Chinese/Caontonese: GSELM | Rohingya: GSELM | |||
| Chinese/Mandarin (simplified): GSELM | Russian: GSELM | |||
| Croatian: GSELM | Serbian: GSELM | |||
| Farsi (Persian): GSELM | Somali: GSELM | |||
| French: GSELM | Spanish: GSELM | |||
| Hmong: GSELM | Thai: GSELM | |||
| Karen (Burmese): GSELM | Vietnamese: GSELM |
mailto:admin@intlanguages.commailto:alberto@intlanguages.commailto:admin@intlanguages.commailto:admin@intlanguages.com
SWITS
IN-PERSON INTERPRETATION SERVICES FOR FOREIGN LANGUAGE
SWITS, Ltd. 505ENT-M18-FORINTERP-03
| Contact | Sarah St. John | Cooperative Purchasing: NO |
| Toll Free: 866-737-9487 | P-Card: YES | |
| Phone: 262-740-2590 | MBE: YES | |
| translations@swits.us |
| Supplier ID | 0000002810 | ||
| Account Setup | Contact vendor to set up account | ||
| Toll Free: | 866-737-9487 | ||
| Phone: | 262-740-2590 | ||
| Email: | southern@swits.us | ||
| Obtaining Service | To schedule services, use one of the following methods: | ||
| Toll Free: | 866-737-9487 | ||
| Phone: | 262-740-2590 | ||
| Email: | southern@swits.us |
| IMPORTANT: When emailing quote requests, clearly note in BOTH subject line and email body QUOTE REQUEST ONLY so service is not automatically booked. |
| Vendor may dispatch an interpreter based on a quote request if not clearly labeled as quote only. |
| For long term services over 100 hours, use the Request for Services (RFS) form on Vendornet |
| SWITS Pricing - Core and Non-Core Languages | |||
| Service | Rate | Price - Core Languages | Price - Non-Core Languages |
| Short-term, | Hourly | Region 1: $35.00 | Region 1: $35.00 |
| normal and outside | Region 2: $35.00 | Region 2: $35.00 | |
| business hours | Region 3: $35.00 | Region 3: $35.00 | |
| (travel and mileage | Region 4: $35.00 | Region 4: $35.00 | |
| allowed) | Region 5: $35.00 | Region 5: $35.00 | |
| Region 6: $35.00 | Region 6: $35.00 | ||
| Region 7: $35.00 | Region 7: $35.00 | ||
| Region 8: $35.00 | Region 8: $35.00 | ||
| Long-term | Hourly | Region 1: $30.00 | Region 1: $25.00 |
| 10 shifts or more | Region 2: $30.00 | Region 2: $25.00 | |
| (no travel time | Region 3: $30.00 | Region 3: $25.00 | |
| allowed) | Region 4: $30.00 | Region 4: $25.00 | |
| Region 5: $30.00 | Region 5: $25.00 | ||
| Region 6: $30.00 | Region 6: $25.00 | ||
| Region 7: $30.00 | Region 7: $25.00 | ||
| Region 8: $30.00 | Region 8: $25.00 | ||
| Fee for less than | Flat fee | Region 1: $25.00 | Region 1: $25.00 |
| 24-hour notice | Region 2: $25.00 | Region 2: $25.00 | |
| (limited 1 per | Region 3: $25.00 | Region 3: $25.00 | |
| assignment) | Region 4: $25.00 | Region 4: $25.00 | |
| Region 5: $25.00 | Region 5: $25.00 | ||
| Region 6: $25.00 | Region 6: $25.00 | ||
| Region 7: $25.00 | Region 7: $25.00 | ||
| Region 8: $25.00 | Region 8: $25.00 | ||
| Add-on to standard | Hourly | Region 1: $25.00 | Region 1: $25.00 |
| hourly rate for | Region 2: $25.00 | Region 2: $25.00 | |
| WI Court Certified | Region 3: $25.00 | Region 3: $25.00 | |
| Interpreter | Region 4: $25.00 | Region 4: $25.00 | |
| Region 5: $25.00 | Region 5: $25.00 | ||
| Region 6: $25.00 | Region 6: $25.00 | ||
| Region 7: $25.00 | Region 7: $25.00 | ||
| Region 8: $25.00 | Region 8: $25.00 | ||
| Travel time (when | Hourly | Region 1: $35.00 | Region 1: $35.00 |
| applicable) | Region 2: $35.00 | Region 2: $35.00 | |
| Region 3: $35.00 | Region 3: $35.00 | ||
| Region 4: $35.00 | Region 4: $35.00 | ||
| Region 5: $35.00 | Region 5: $35.00 | ||
| Region 6: $35.00 | Region 6: $35.00 | ||
| Region 7: $35.00 | Region 7: $35.00 | ||
| Region 8: $35.00 | Region 8: $35.00 | ||
| Proficiencies - key: | G = General, S = Scientific, E = Educational, L = Legal, M = Medical, W = WI Court Certified | ||
| SWITS CORE LANGUAGE PROFICIENCIES | |||
| Albanian: GSELM | Khmer (Cambodian): GSELM | ||
| Amharic: GSELM | Kinyarwanda/Kiswahili: GSELM | ||
| Arabic: GSELM | Korean: GSELM | ||
| Bosnian: GSELM | Lao: GSELM | ||
| Burmese: GSELM | Nepali: GSELM | ||
| Chin: GSELM | Polish: GSELMW | ||
| Chinese/Caontonese: GSELM | Rohingya: GSELM | ||
| Chinese/Mandarin (simplified): GSELMW | Russian: GSELMW | ||
| Croatian: GSELM | Serbian: GSELM | ||
| Farsi (Persian): GSELM | Somali: GSELMW | ||
| French: GSELMW | Spanish: GSELMW | ||
| Hmong: GSELMW | Thai: GSELM | ||
| Karen (Burmese): GSELM | Vietnamese: GSELM |
mailto:translations@swits.usmailto:southern@swits.usmailto:southern@swits.us image1.png
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