9-1-1 and/or Public Safety Professional Services

The Arizona Master Agreement CTR061478 is a comprehensive Indefinite Delivery Vehicle (IDV) for 9-1-1 and Public Safety Professional Services, offering a robust range of technical consulting and support solutions. The contract covers four primary service categories: GIS Services, Addressing Services, System Assessment/Project Management, and Computer Program Development. Designed to provide flexible, on-demand professional services for public safety communications, the IDV enables state and local government entities to access specialized expertise in emergency communication systems, technology implementation, strategic planning, and technical support.

Awarded to Mission Critical Partners LLC by the Arizona Department of Administration, this master agreement was initially established on August 17, 2022, with multiple extensions now in place through August 16, 2026. The contract is a statewide master agreement with a comprehensive insurance coverage package, including $1,000,000 in commercial general liability, $7,000,000 in umbrella liability, and $5,000,000 in professional liability. Hourly rates for key personnel range from $94.00 to $265.00, depending on service category and individual expertise level. The contract provides a flexible procurement mechanism for Arizona governmental entities to access high-quality public safety and technology consulting services through a pre-negotiated, competitively solicited agreement.