VOSS maintenance and support renewal is required to maintain vendor support, software updates, security patches, bug fixes, and continued access…

The State of Texas awarded a maintenance and support renewal contract to Gain Innovation effective September 3, 2026, for ongoing vendor support of the VOSS (Vendor-Operated Shared Services) platform. The contract encompasses software updates, security patches, bug fixes, and technical assistance necessary to maintain operational stability of the unified communications and collaboration services platform. The specific contract value, annual value, cumulative value, and period of performance duration are not specified in the available contract documentation.

The procurement is categorized under multiple software classifications, including data conversion software, data management and query software, categorization and classification software, database reporting software, and database user interface and query software, as reflected in the UNSPSC (United Nations Standard Products and Services Code) and NIGP (National Institute of Governmental Purchasing) database software designations. Specific details regarding the awarding organization, county location, place of performance, and contract duration are not provided in the source materials and therefore cannot be included in this summary.