CMS Wraparound HR Services Business Process

Illuminative Strategies Inc., a Springfield, Illinois-based consulting firm, has been awarded a contract by the State of Illinois Department of Innovation and Technology on behalf of the Illinois Department of Central Management Services (CMS) under Master Contract Number 24-416CMS-BOSS45-P-55771. The contract, valued at $31,810.00, was awarded on September 4, 2026, and encompasses a comprehensive process discovery and assessment initiative focused on human resources wraparound services and related operational tools. The engagement is funded through Fiscal Year 2027 State appropriations and will be performed over an estimated three to five week period at work locations in Springfield and Chicago CMS offices as well as the vendor's headquarters in Illinois.

The scope of services consists of 172 billable hours of professional services delivered through three resource categories: an Engagement Executive (22 hours at $230.00 per hour), a Senior Workflow Analyst (50 hours at $185.00 per hour), and a Workflow Analyst (100 hours at $175.00 per hour). Services include stakeholder discovery session facilitation, wraparound services complexity assessment, PowerApps considerations analysis, and development of findings and recommendations. The contract term runs for one year from execution, with monthly invoicing cycles for authorized services performed. Personnel substitutions require advance notification and State approval, and all work is subject to the terms and conditions of the underlying Basic Ordering Agreement.