Verbatim hearing recorder services for hearings conducted by SSA OHO at HOS, prss, and COV sites in region 4-3, which encompasses alabama, mississippi, and tennessee

Active Indefinite Delivery Contract Awarded Last action

Contract number
28321323DR0460002
Awardee
Awarding agency
Task orders
3 $3,561,460 obligated

Award facts

Opportunity
Combined order value
$7,663,372 Current and potential, with all options
Last date to order 82% complete
IDV ceiling 44% used
$8,129,918.00
Award type
Single award
Who can order
Only the awarding agency
NAICS code
561410 Document Preparation Services
Set-aside
Total Small Business
Competition
Full and Open Competition after exclusion of sources · 3 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The Social Security Administration awarded an indefinite-delivery contract to Business Support Services Of Salem, Inc. on September 1, 2023, as a single-award total small business set-aside with a ceiling of $8.13 million and an ultimate completion date of June 30, 2027. The requirement originated in a total small business solicitation posted June 9, 2023, with responses due July 6, 2023. It procures verbatim hearing recorder services, including digital audio recording and verbatim transcription of Social Security disability appeal hearings conducted by SSA's Office of Hearings Operations at HOS, PRSS, and COV sites in Region 4-3, which encompasses Alabama, Mississippi, and Tennessee. The source describes hearings held in person, by video teleconference, and by telephone. The prime is a small business headquartered in Salem, Oregon, and the source identifies no subcontractors.

Delivery orders issued under this IDIQ are firm fixed-price. A January 1, 2026 order carries a $2.09 million ceiling, covers 1,851 hearings, performs in Mobile, Alabama, and runs through December 31, 2026. A later modification fully funds that order. An October 27, 2023 order carries a $1.57 million ceiling, performs in Atlanta, Georgia, and runs through December 31, 2024. A modification to that order deobligates unexpended funds from Task Order 28321324FR0430001.

Task orders

Transactions

Action Obligated Date
Exercise an Option P00008 · Region 4-3 verbatim hearing recorder (VHR) services. Hearings under this contract will be conducted by SSA's office of hearings operations (OHO) at hearing… $0
Supplemental Agreement for work within scope P00007 $0
Exercise an Option P00006 · Verbatim hearing recorder (VHR) services. Hearings under this contract will be conducted by SSA's office of hearings operations (OHO) at hearing sites in the… $0
Other Administrative Action P00005 $0
Other Administrative Action P00004 · Verbatim hearing recorder services - modification to remove language in section b-1.3 scope of work. $0
Other Administrative Action P00003 · Verbatim hearing recorder services - administrative modification to allow task order funding $0
Exercise an Option P00002 · Modification to exercise option period 1 for R04-3 (TN-AL-MS) VHR contract. $0
Supplemental Agreement for work within scope P00001 · Verbatim hearing recorder (VHR) services. Hearings under this contract will be conducted by ssas office of hearings operations (OHO) at hearing sites in… $0
Original award $15,400

Quick answers

Who was awarded contract 28321323DR0460002?

28321323DR0460002 was awarded to Business Support Services Of Salem, Inc. by Social Security Administration on September 1, 2023.

How much is contract 28321323DR0460002 worth?

Orders under 28321323DR0460002 have obligated $3,561,460. Their combined current value, with exercised options, is $7,663,372. 28321323DR0460002's own ceiling is $8,129,918.

How many orders have been placed under contract 28321323DR0460002?

3 orders have been placed under 28321323DR0460002, the latest on January 1, 2026.

Who can order from contract 28321323DR0460002?

28321323DR0460002 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.

Was contract 28321323DR0460002 competed?

The extent of competition for 28321323DR0460002 was full and open competition after exclusion of sources. The government received 3 offers. It was set aside: Total Small Business.

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