Purchase Order 36C26026P0269

The Department of Veterans Affairs Veterans Integrated Service Network 20 awarded a $27,445 firm fixed-price purchase order to Easier Communications LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Lakewood, Colorado, for quarterly tele-town hall services supporting the VA Puget Sound Health Care System. The contract, awarded on March 1, 2026, with an ultimate completion date of September 30, 2026, is designated as a 100% set-aside for SDVOSBs under NAICS Code 517121 (Telecommunications Resellers). Easier Communications will provide comprehensive virtual event management services for four quarterly events, including event planning, technical hosting, audio streaming, participant and question screening, closed captioning, and post-event reporting. The solicitation required robo-call promotional outreach to approximately 120,000 participants for broad-based events open to all VA Puget Sound enrollees and 20,000 participants for women-exclusive veteran events scheduled outside standard business hours.

Easier Communications has demonstrated extensive experience delivering similar services across multiple VA regions, holding significant indefinite delivery vehicles including a $500,000 Blanket Purchase Agreement with VISN 19 and a $276,000 Indefinite Delivery Contract with VISN 10. The contractor has previously received numerous prime federal contract awards from the Department of Veterans Affairs ranging from $40 to $508,000 across eight Veterans Integrated Service Networks, establishing a proven track record in virtual town hall conference services, teleconferencing solutions, and veteran outreach initiatives. This award reflects the VA's continued investment in advanced virtual communication platforms to enhance engagement and connectivity with the veteran population served by the Puget Sound Health Care System.