Purchase Order 36C25722P0336

The Department of Veterans Affairs' Veterans Integrated Service Network 17 awarded a $69,000 firm fixed-price purchase order to Easier Communications LLC, a Service-Disabled Veteran-Owned Small Business headquartered in Lakewood, Colorado, for tele-town hall services. The contract, awarded on February 15, 2022, with an ultimate completion date of February 14, 2027, was set aside exclusively for service-disabled veteran-owned small businesses. The work will be performed at the VA Health Care Center in Harlingen, Texas. Easier Communications was selected through a best value determination to deliver an integrated virtual town hall platform featuring online veteran and employee engagement capabilities, event planning and training support, secure toll-free recording lines, automated pre-event voice messaging, interactive voice response surveys with real-time results, and post-event reporting within 24 hours.

This purchase order represents task work under Easier Communications' established relationship with the VA, as the contractor holds multiple indefinite delivery vehicles with various Veterans Integrated Service Networks, including a $500,000 Blanket Purchase Agreement with VISN 19 and a $276,000 Indefinite Delivery Contract with VISN 10, both designated for tele-town hall and teleconferencing services. The award aligns with the VA's broader mission to enhance veteran engagement and organizational communication across its healthcare system through specialized virtual communication solutions. Easier Communications' proven track record of delivering similar services across multiple VA regional networks positions the contractor to effectively support VISN 17's engagement and outreach initiatives.