Customer service surveys VISN 7
Ended Awarded Last action
- Contract number
- 36C24718F0971
- Awardee
-
Press Ganey Associates LLC UEI PTAKRVGUJE53
- Awarding agency
-
Veterans Integrated Service Network 7
Veterans Health Administration, Department of Veterans Affairs
- Obligated
- $6,015,413
Award facts
- Contract value 66% obligated
-
- $6,272,310.29 Current, with exercised options
- $9,063,454.19 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Augusta, GA 30901, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $3,007,707 | |
| Supplemental Agreement for work within scope | $473,460 | |
| Original award | $2,534,247 |
About this award
This is a delivery order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) to Press Ganey Associates LLC, a for-profit organization. The contract is for $9,063,454.19 to provide customer service surveys for the VA's Veterans Integrated Service Network 7 (VISN 7). The contract is not set aside for small businesses and is issued under the General Services Administration (GSA) Professional Services Schedule (PSS). Press Ganey has extensive experience conducting patient experience surveys and providing performance analytics and advisory services to federal healthcare agencies like the VA and Indian Health Service. The goal of this contract is to continuously collect patient feedback data to support the VA's quality improvement and accreditation efforts across VISN 7 medical facilities.
Quick answers
Who was awarded contract 36C24718F0971?
36C24718F0971 was awarded to Press Ganey Associates LLC by Veterans Integrated Service Network 7 (Veterans Health Administration) on June 1, 2018.
How much is contract 36C24718F0971 worth?
The government has obligated $6,015,413 on 36C24718F0971. Its current value, with exercised options, is $6,272,310. Its potential value, with all options, is $9,063,454.
Is contract 36C24718F0971 an order under another contract?
Yes. 36C24718F0971 is a delivery order under GS10F0205R, a federal supply schedule, on The Professional Services Schedule (PSS).
Was contract 36C24718F0971 competed?
The extent of competition for 36C24718F0971 was full and open competition. The government received 1 offer.
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