SOFTWARE APPLICATION MAINTENANCE AND SUP
- The South Carolina Department of Probation, Parole, and Pardon Services (SCDPPPS) is procuring a validated, web-based adult criminal risk and needs assessment instrument through Solicitation Number 5400024036. The procurement seeks an integrated case planning solution designed to serve approximately 50,000 offenders annually across 100 sites with 1,000 users and approximately 200 concurrent users. The assessment instrument must provide multiple risk predictions, customize assessment components...
- The South Carolina Department of Probation, Parole and Pardon Service is seeking a Request for Quote (RFQ) for Visual Click Software and Maintenance, specifically targeting software solutions for nine distinct line items related to CPTRAX and DSRAZOR application software modules. Each software configuration is designed to support 1,200 users and includes comprehensive auditing and monitoring tools such as file system auditing software, Active Directory audit modules, group policy object change...
- The South Carolina Department of Probation, Parole, and Pardon Services (SCDPPPS) is seeking a Request for Proposal (RFP) for a comprehensive, web-based adult criminal risk and needs assessment instrument to serve approximately 50,000 offenders annually across 1,000 users with 200 concurrent users at 100+ sites statewide. The proposed solution must provide multiple risk predictions, assess criminogenic needs, generate custom reports, support tiered assessments, and interface with the...
- The State of South Carolina's Department of Probation, Parole, and Pardon Services (SCDPPPS) is seeking a comprehensive LiveScan hardware, software, and maintenance services contract covering 52 locations statewide, including 47 existing sites and 5 new locations across all 46 counties. The procurement requires a vendor to provide 52 LiveScan workstations, 25 mobile fingerprint scanners (CJIS/FBI certified), and 47 printers with full system implementation. Deliverables must integrate with the...
- The South Carolina Department of Probation, Parole, and Pardon Services (SCDPPPS) issued a Request for Proposal (RFP) for a cloud-based applicant registry application to manage law enforcement agent position applicants in Richland County. The solicitation seeks a comprehensive user licensing system that will enable SCDPPPS staff to enter, modify, and track detailed applicant data, including demographics, test scores, certifications, education, and hiring stages. Bidders must demonstrate...
- The South Carolina Department of Transportation (SCDOT) has issued a Request for Proposal (RFP) seeking software maintenance services for six primary systems, including RIMS, Enterprise GIS, Statewide Traffic Management System, Permit and Routing System, OSOW, and PST. The solicitation requires vendors to provide comprehensive application maintenance and support, with deliverables including a help desk ticket system, live support during business hours, and remote programming and project...
- The South Carolina Department of Probation, Parole, and Pardon Services (SCDPPPS) is seeking a Law Enforcement Internal Affairs Application for its agency, with the solicitation issued on May 20, 2021. The procurement targets a software solution that meets or exceeds the specifications of IAPRO by CI Technologies, designed to serve approximately 15 users, 425 C1 officers, and a fleet of 450 vehicles. Key functional requirements include automated correspondence with MS Word template...
- The South Carolina State Fiscal Accountability Authority, on behalf of the Department of Social Services, is seeking a contractor to provide comprehensive Operations and Maintenance (O&M) services for the Palmetto Automated Child Support System (PACSS). The solicitation, numbered 5400020825, requires a single contractor to assume full responsibility for application management, software fixes and enhancements, system performance management, change control, batch operations, interface support,...
- The South Carolina Department of Probation, Parole and Pardon Services (SCPPP) is seeking to procure PowerDMS software licenses through a competitive Request for Quote. The procurement includes four specific line items: SCLEA Manual Annual Costs, PowerStandard for SC Law Enforcement Accreditation Comparative Program, PowerDMS Professional for 799 seats, and Legacy Training Solution for 799 seats. These software licenses are required for a three-year period with annual pricing. The solicitation...
- The South Carolina Department of Probation, Parole and Pardon Services (SCDPPPS) is seeking an external evaluator for a comprehensive grant evaluation of the Specialized Caseloads' Sanctions and Incentives Pilot Program (SCSIPP) in Richland County. The primary objective is to conduct a rigorous process and outcome evaluation focusing on enhancing supervision strategies for domestic violence and sex offender specialized caseloads using Swift, Certain and Fair Supervision Principles. The...
The South Carolina Department of Probation, Parole, and Pardon Services is seeking a contractor to provide comprehensive software application maintenance and support services for five interconnected legacy software systems, including the Offender Management System (OMS), OMS Phone Application, Parole Information Center (PIC), Ignition Interlock Device (IID), and Single Sign-On (SSO). The systems are C#.NET web-based applications serving approximately 650 users across 46 county offices, with MS SQL 2012 Enterprise databases. The contractor must address software defects, design improvements, database modifications, and accommodate state law changes. Key deliverables include maintaining a pool of at least five approved personnel capable of supporting new Statements of Work within 60 days, and providing comprehensive technical support. The evaluation will be 65% based on technical proposal quality and 35% on pricing, with qualifications assessed on a pass/fail basis. Critical dates include a pre-proposal conference on June 3, 2020, question submission deadline of June 5, 2020, proposal due date of July 14, 2020, and anticipated award notification between July 27 and August 10, 2020. The initial contract term is one year from August 4, 2020, with potential automatic annual renewals through August 3, 2025. The solicitation requires contractors to possess documented experience specifically with South Carolina Criminal Justice or Law Enforcement systems, with out-of-state experience explicitly deemed unacceptable. Personnel must undergo background checks and maintain SLED CJIS compliance due to the law enforcement environment. The current incumbent is Kopis LLC, which averages approximately 900 billable hours monthly across all systems and has managed 332 tickets in the past year. The state uses Microsoft DevOps for issue management and follows an agile methodology with development, test, user acceptance, and production environments. Pricing must be submitted as all-inclusive burdened hourly rates for five staff roles: Project Manager (20% weighted), Technical Lead (20%), Senior Software Developer (30%), Database Administrator (10%), and Business Analyst (20%). Contractors must sign a non-disclosure agreement protecting proprietary Framework software owned by Kopis, LLC, and comply with comprehensive information security requirements. While specific contract value is not disclosed, the complexity of the systems and ongoing maintenance suggest a substantial multi-year commitment with potential for significant annual expenditure.
Name | Description | Size | Type | Posted |
|---|---|---|---|---|
Final Extension of Award.pdf | 98KB | 11/20/25 | ||
Solicitation.pdf | 675KB | 11/20/25 | ||
Amendment 2.pdf | 241KB | 11/20/25 | ||
Extension of Award.pdf | 101KB | 11/20/25 | ||
Amendment 1.pdf | 286KB | 11/20/25 |