RFP-PRICING ONLY-Case Management and Workflow Application

The State of Illinois Tollway Office of the Inspector General (OIG) is seeking to acquire, install, and implement a comprehensive Case Management and Workflow System through this Request for Proposal (RFP). The procurement is focused on pricing only, under Bid Numbers B-13378 and B-15553, and does not require the submission of technical proposals. The solution must provide a robust case management methodology and workflow capabilities to enhance the OIG's operations. Key deliverables include application specification, implementation, training, support, maintenance, and third-party licensing. Vendors are required to submit their pricing information separately from their technical proposals. The deadline for written vendor questions is June 21, 2021 at 10:00 am CT, and electronic responses are due by July 23, 2021. No paper submissions will be accepted, as the State of Illinois is only accepting electronic bids through the BidBuy system due to the COVID-19 pandemic.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. No information is provided regarding incumbent vendors, current contractors, or existing infrastructure and technology integration requirements. The procurement documents also do not mention any award values or budget ranges for the Case Management and Workflow System.