RFP 2024-057 WTS, Scheduling Software Acquisition and Implementation

The City of Waco and the Waco Transit System (WTS) are seeking proposals from qualified vendors for the acquisition and implementation of a scheduling software solution (RFP 2024-057 WTS). The goal is to improve the operational efficiencies of the city's existing on-demand transit services by co-mingling Americans with Disabilities Act (ADA) certified paratransit passengers and general public riders on the same vehicles. The selected vendor will be required to provide the software, implement the solution, and provide training, with an anticipated completion within 60 calendar days from the award. A pre-submittal meeting is scheduled for July 10, 2024 via Zoom, and sealed proposals will be accepted until 2:00 PM CT on August 15, 2024. The RFP outlines detailed scope of services, specifications, and requirements for the requested software solution, which must manage the city's paratransit, microtransit, and rural services.

The City has indicated there is no Disadvantaged Business Enterprise (DBE) goal for this project, but they prefer DBE participation. Bidders are allowed to provide their own pricing format in addition to the provided pricing sheet, and the city is willing to purchase mobile data terminals (MDTs) from the selected vendor. The contract term is 3 years with two 1-year extension options, but the total contract value is not specified.