RFA for Volunteer Organization Enrollment Assistance and System Navigation

The Oregon Health Authority (OHA) has issued Request for Application (RFA) 5304, seeking qualified individuals and organizations to provide volunteer enrollment assistance and system navigation services for health coverage applications across Oregon. The primary objectives include helping families and individuals access public and private health insurance options through OHA and HealthCare.gov, assisting with Oregon Health Plan (OHP) eligibility determinations, facilitating enrollment in Coordinated Care Organizations (CCOs), and offering referrals to support services. Minimum qualifications for applicants require being registered as a business in Oregon, meeting commercial general liability and automobile insurance requirements, and disclosing potential conflicts of interest. The procurement will run from November 9, 2021, through November 9, 2026, with applications accepted on an ongoing basis and contracts potentially issued at any time during this period. Key deliverables include providing enrollment assistance, system navigation, and supporting individuals in understanding and accessing health coverage options. Evaluation criteria appear to focus on organizational capability, regional service capacity, and ability to meet specified requirements.

The RFA does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. Contractors selected for this opportunity will not receive financial compensation but will gain access to technical assistance, training, and outreach materials. The procurement requires compliance with state and federal requirements, including Executive Order 21-29 regarding COVID-19 vaccination policies. Organizations must demonstrate the ability to serve specific regions or areas of Oregon and possess the infrastructure to support volunteer enrollment assistance. While no specific budget range is provided, the contract appears to be structured as a volunteer-based service agreement focused on community health coverage support. Contractors will be expected to maintain professional standards, provide accurate information, and support Oregon residents in navigating complex health insurance enrollment processes. The OHA reserves the right to amend the RFA, reject applications, and terminate contracts as needed to ensure effective program implementation.