Records Management and Jail Management System - Journey Partner

Guilford County Purchasing Department is requesting proposals for end-to-end advisory and oversight services to lead the selection and implementation of a modern, cloud-based Records Management System and Jail Management System, with proposals due October 8, 2026.

The Journey Partner will own strategy development, RFP drafting for the RMS/JMS solution, vendor evaluation, implementation oversight, risk management, and benefits realization through stabilization. The engagement replaces the County's current on-premises platform. The scope encompasses all phases from initial planning through post-implementation stabilization, positioning the successful firm as the primary advisor and execution lead for this infrastructure transition.

A non-mandatory pre-proposal ZoomGov meeting is scheduled for September 23, 2026, at 10:00 a.m. Questions close at 2:00 p.m. on September 28, 2026. All bidding documents and specifications are available through Guilford County's Vendor Self Service automated bidding system at https://guilfordcountync.munisselfservice.com. Inquiries should be directed to the Guilford County Purchasing Department at DG_Purchasing@guilfordcountync.gov. The County reserves the right to reject any or all bids and waive informalities in accordance with applicable state law and county ordinance.