Enterprise Reimagining Learning Systems

Inland Empire Health Plan (IEHP), a not-for-profit health plan serving San Bernardino and Riverside counties, has issued a Request for Information (RFI) numbered 25-06305 for an Enterprise Reimagining Learning Systems project. The procurement seeks a comprehensive Learning Management System (LMS) capable of supporting a diverse learner population including team members, temporary workers, interns, contractors, vendors, and providers. Key deliverables include a scalable learning technology solution that can host computer-based training, provide prescriptive and adaptive learning paths, enable comprehensive learning assessments, and support multiple training modalities such as online, mobile, in-person, and hybrid formats. The RFI requires potential vendors to demonstrate advanced technological capabilities, including AI-driven personalization, chatbot integration, and flexible licensing models with seamless integration capabilities for existing systems like SharePoint and Microsoft Teams. Vendor questions are due by September 23, 2025, with complete RFI responses required by October 14, 2025, at 2:00 PM Pacific Time. The organization currently serves over 1.5 million members across Medi-Cal, D-SNP, and Covered California programs, and intends to use this RFI to develop a detailed Request for Proposal (RFP) in the future.

While specific set-aside designations are not explicitly detailed in the provided documents, the RFI includes a Certification of Non-Debarment that requires vendors to verify they are not excluded from State or Federal health care programs by screening against multiple regulatory lists, including the DHHS Office of Inspector General's List of Excluded Individuals and Entities, GSA's System for Award Management, California Department of Health Care Services' Medi-Cal Suspended and Ineligible Provider List, and the Medicare Opt-Out List. Vendors must conduct monthly regulatory sanction and exclusion screenings of subcontracted entities, with any exclusion resulting in immediate contract termination. The RFI suggests the organization is seeking a solution that can integrate with content authoring tools like Articulate Suite and Adobe Captivate, indicating a preference for vendors with robust technological capabilities and comprehensive learning management expertise. Although no specific budget range is provided, the complexity of the requirements and the scale of IEHP's operations suggest a significant potential contract value. The procurement appears focused on finding a sophisticated, adaptable learning technology solution that can comprehensively support the organization's extensive training and development needs.